Big Trouble with USB :(

[TauRho]

...first of all, my configuration:
G3 Wizard (i-mate branded)
- IPL/SPL 2.18
- radio 2.37.11
- NBD 7.4 touch

my phone works perfect all time but 1 hour ago I've connected it to my pc and SURPRISE: no power light and no charging....

O__o i've changed my usb cable but...nothing!

I've tried to connect to power usb cable (original shipped with my wiz...): nothing at all....PANIC!!!!

hard reset....no solution!

i've tried to connect cable very slowly and...now it's charging but....

...NO ACTIVESYNC!!!

i've tried to connect/disconnect some times and power charging is perfect but NO activesync... :(

ANY IDEA????

------

extra info: last efficient connection is via WM5torage to a customer notebook...and it works ok
now...also via WM5torage NO DATA TRANSFERT :(
in bootloader mode it connects...and i downgraded succesfully to last official wm5 italia i-mate rom.
...but no connection :(

[pr0naLd]

did you try another computer? or the power adapter that plugs into the wall?

[TauRho]

did you try another computer? or the power adapter that plugs into the wall?

...it's a good question: too many times it's a joke...but not now.

i've tried in 3 computers...and the response is the same: NO connection, no "usb error"...nothing...only power charging....

If I put (with camera button and softreset) in bootloader mode it's ok...
"bip" on computer and USB un the bottom of the tuchscreen.

I've upgraded anothet time to NBD 7.4 but...
NO CONNECTION :( :( :(

[deviusdragger]

This doesnt really belong in the wm6 forum i think. but maybe you also got a bad activesync on the computer, just start everything fresh again

[TauRho]

after 7 (seven) downgrade and upgrade wm6 -> wm5 -> xda6 -> wm5 -> xda6r2 -> wm5 & so on....
ACTIVESYNC NOW WORKS!!!!

(obviously SAME computer, same Activesync 4.5, same USB port/cable)

i don't know why....but...
I'm HAPPY :)

thanks to all!
tommaso

...first of all, my configuration:
G3 Wizard (i-mate branded)
- IPL/SPL 2.18
- radio 2.37.11
- NBD 7.4 touch

my phone works perfect all time but 1 hour ago I've connected it to my pc and SURPRISE: no power light and no charging....

O__o i've changed my usb cable but...nothing!

I've tried to connect to power usb cable (original shipped with my wiz...): nothing at all....PANIC!!!!

hard reset....no solution!

i've tried to connect cable very slowly and...now it's charging but....

...NO ACTIVESYNC!!!

i've tried to connect/disconnect some times and power charging is perfect but NO activesync... :(

ANY IDEA????

------

extra info: last efficient connection is via WM5torage to a customer notebook...and it works ok
now...also via WM5torage NO DATA TRANSFERT :(
in bootloader mode it connects...and i downgraded succesfully to last official wm5 italia i-mate rom.
...but no connection :(

[tphan2k3]

I had a problem like that once, I discovered it was my firewall blocking me out of active sync. I had outpost firewall, I disabled it and it connected perfectly

[mfrazzz]

I had a problem like that once, I discovered it was my firewall blocking me out of active sync. I had outpost firewall, I disabled it and it connected perfectly
Yeah I use Cisco VPN for my work, and it screws up ActiveSync at times. Sometimes allows my phone to connect with no problem, and othertimes won't allow activesync to see my phone. Usually turning off the enhanced check box in the USB to PC connections settings will get around it, but not always.

[loverbadi]

Hello,

I have similar problem.

My I-Mate K-Jam NOT connecting via Active SYNC.
and When i put my device in BOOTLOADER mode there is no appear "USB" below the screen

But only it is charging WITH WALL CHARGER and WITH COMPUTER when i attach to PC

And therefore i can not upgrade my device with usb cable. Can you help me?

HOW CAN I CHANGE MY ROM WITHOUT USB CABLE??

I have tried a few search on this forum but i couldnt find a solve about that.

Sorry for my poor English. I hope i told well. Thanks your advance.

-------------------------
I-Mate K-JAM
IPL : 2.16.0001
SPL : 2.16.0001
GSM : 02.07.10
OS : 2.16.9.1
-------------------------

[TauRho]

Hello,

I have similar problem.

My I-Mate K-Jam NOT connecting via Active SYNC.
and When i put my device in BOOTLOADER mode there is no appear "USB" below the screen

But only it is charging WITH WALL CHARGER and WITH COMPUTER when i attach to PC

And therefore i can not upgrade my device with usb cable. Can you help me?

HOW CAN I CHANGE MY ROM WITHOUT USB CABLE??

I have tried a few search on this forum but i couldnt find a solve about that.

Sorry for my poor English. I hope i told well. Thanks your advance.



i don't know if this one is a real solution...but...try this (no risk):

- first of all: try to change usb cable (with an old cable my kjam cannot connect....)
- try to plug usb cable SLOOOOOWLY: i've found that my kjam "communicates better" with my old pc il cable is "half-connected" (not tottally plugged in....

and...i don't know if it's possible to upgrade rom without usb connection....i'm sorry

(and sorry form my real poor english)

tommy

[murraylandale]

This may possibly not be the solution but I had a similar problem. I have an O2 xda mini s and after several days searching I discovered the problem. I opened up the xda and discovered that where the mini usb was soldered to the board, one of the solder points had come loose. The usb was not loose enough to stop the xda charging. By pressing down on the loose solder point the xda immediately showed up and syncing with my pc. I have now resoldered the usb back down and it works fine.

I hope that this is not the problem as it is damned fiddly soldering it back in place.

Hope this helps

[loverbadi]

Hello Friends..

I have solve my problem,
I opened the k-jam and renewed the point of usb port with solder machine.

Now it is well working. Charging and sync.

If you have similar problem so i think you can try this one.
But i think you must very carefully.
Solder machine must be very thin.

[edgardito]

Hello Friends..

I have solve my problem,
I opened the k-jam and renewed the point of usb port with solder machine.

Now it is well working. Charging and sync.

If you have similar problem so i think you can try this one.
But i think you must very carefully.
Solder machine must be very thin.

Have you been using some kind of holder for your wizard on your car?
I have seen several USB connectors with a bad attachment to the PCB because it has been used with car Holders that had the USB fixed.