Can't connect with activesync anymore

[mauce]

Hi,

I've got a weird problem with my MDA compact III (T-mobile Netherlands, original ROM).
For some reason I don't know the active sync doesn't seem to identify the phone anymore.

I know there are a lot of problems with active sync and I've read and searched a lot of those threads but I can't solve my problem.

Active sync always ends up with the message that there is no phone connected whereas it is.
I tried different versions of active sync and different PC's (WIN XP SP2), deleted partnerships both on the phone as well as in active sync, I changed the name of the phone which it uses to identify on connection.

No matter what I tried, nothing could solve this.
The only way for me to exchange data at this moment is using wm5torage and using CAB's to install.

Please help!!
PS: A hard reset is not an option since I need to continue with the tools and files that are currently in the ROM.

Thanks in advance

[PURESKILLZZZ]

Hi,

I've got a weird problem with my MDA compact III (T-mobile Netherlands, original ROM).
For some reason I don't know the active sync doesn't seem to identify the phone anymore.

I know there are a lot of problems with active sync and I've read and searched a lot of those threads but I can't solve my problem.

Active sync always ends up with the message that there is no phone connected whereas it is.
I tried different versions of active sync and different PC's (WIN XP SP2), deleted partnerships both on the phone as well as in active sync, I changed the name of the phone which it uses to identify on connection.

No matter what I tried, nothing could solve this.
The only way for me to exchange data at this moment is using wm5torage and using CAB's to install.

Please help!!
PS: A hard reset is not an option since I need to continue with the tools and files that are currently in the ROM.

Thanks in advance


Ok ... I have seen your problem many times and yes there are many other threads on it . But lets see since im woke if I canhelp you crack this little apple . 1st what you mean by you can't hard reset you need to continue wuith tools . 2nd when the phone is connected to your computer does it charge ? Do you see it connect in the device manager ? 3rd of you plug your phone to the charger does it charge as well.
Now if these question are yes then 1st I would say reboot your computer and soift reset phone ... If that doesnt solve the problem then we will goto next step.

[maurizio.n]

I have a similar problem :

facts :

1. the usb cable charge the battery correctly.
2. The Headphones and mic are working well.
3. No data connection ( both activesync and WM5Storage )
4. Back from long journey using as navigator so the car holder and the car charger my have damaged the data pins ?
5. Reinstalled activesync on the PC , tried different PC, tried different Usb Cable, soft resetted an hard resetted the device but no success.

Please give me some suggestions before going to repairing service.
Thanks

[PURESKILLZZZ]

I have a similar problem :

facts :

1. the usb cable charge the battery correctly.
2. The Headphones and mic are working well.
3. No data connection ( both activesync and WM5Storage )
4. Back from long journey using as navigator so the car holder and the car charger my have damaged the data pins ?
5. Reinstalled activesync on the PC , tried different PC, tried different Usb Cable, soft resetted an hard resetted the device but no success.

Please give me some suggestions before going to repairing service.
Thanks

Sounds as if all is working . And what ever you were trying on the phone has an adverse effect ? What are these tools that are keepimng you from hard resetting ? I believe there is another program for connecting to this cell let me rack my brains while I think ...

[mauce]

Ok ... I have seen your problem many times and yes there are many other threads on it . But lets see since im woke if I canhelp you crack this little apple . 1st what you mean by you can't hard reset you need to continue wuith tools . 2nd when the phone is connected to your computer does it charge ? Do you see it connect in the device manager ? 3rd of you plug your phone to the charger does it charge as well.
Now if these question are yes then 1st I would say reboot your computer and soift reset phone ... If that doesnt solve the problem then we will goto next step.

Hi PURESKILLZZZ,

Many thanks for taking you time to read my explanation.
Let me give you some answers:

1.) The reason for me is that in case of a hardreset I need to install all applications again. Actually I've been doing a hard reset and then afterwards restored a backup I created with spb backup. Unfortunately the problem was still there.

2.) Yes the phone charges when connected through USB (so it's not the connector that is faulty I guess).
The device manager I need to checkout didn't lok at that yet.
When I connect using wm5torage I can see the SD card in the explorer.

3.) The phone charges when connected to the charger.

So I guess the answer is yes to all your questions.

If you have more questions to be able to help me please let me know.
I'd like to tackle this problem.

Thanks in advance

[maurizio.n]

I have a similar Problem:

facts:

1. Usb data cable charge the battery correctly
2. Headphones with mic are working well.
3. no activesync connection.
4. no wm5torage connection
5. tried different PC , different data cable ( the one than comes with PS3 ) , hard resetted the device but no success.

Any suggestions ?

Thanks in advance

[PURESKILLZZZ]

I believe it is safe to say your present software is the issue and have you tried sktools for dong the back up .

[PURESKILLZZZ]

I have a similar Problem:

facts:

1. Usb data cable charge the battery correctly
2. Headphones with mic are working well.
3. no activesync connection.
4. no wm5torage connection
5. tried different PC , different data cable ( the one than comes with PS3 ) , hard resetted the device but no success.

Any suggestions ?

Thanks in advance

Well maybe if we find a solution to first guy yours may work as well...

[maurizio.n]

Well maybe if we find a solution to first guy yours may work as well...


i don't think so because i have no wm5torage connections so in my case i think is an hardware issue like data pins damaged ....

[PURESKILLZZZ]

1 other thought ... A simple fix whichh may work . goto comm manager on your phone and click activeSync and see if that helps .

[PURESKILLZZZ]

i don't think so because i have no wm5torage connections so in my case i think is an hardware issue like data pins damaged ....

Did you jam the charger in the phone at anytime or did the phone drop while connected to charger . Just being connected for long periods of time dont hurt as I have ran my phone for over 24 hours connected to power while playing the radio thru the phone.

[mauce]

Unfortunately none of the suggestions worked for me.
It's not related to dropping the phone or taking hardware damage by faulty use or something.
This I know for sure since I own this phone only for a couple of weeks and didn't harm it in any way.

My conclusion also was that it must be software related, that's why I started this thread anyway.

Therefore I'm looking for suggestions/hints on the software side (most probably the problem would be on the phone and not on the PC, but what is it?........)

[PURESKILLZZZ]

Unfortunately none of the suggestions worked for me.
It's not related to dropping the phone or taking hardware damage by faulty use or something.
This I know for sure since I own this phone only for a couple of weeks and didn't harm it in any way.

My conclusion also was that it must be software related, that's why I started this thread anyway.

Therefore I'm looking for suggestions/hints on the software side (most probably the problem would be on the phone and not on the PC, but what is it?........)

Ok .. Lets chase the possible software issues . What rom are you running and what have you installed ?

[PURESKILLZZZ]

1 last note before I go take a power nap . You can check your activesync setting on the phone . goto => Start > Settings > Connections > USB to PC. Change the mode of the box next to Enable advance Network functionality. click ok .. Now try to connect ... The box is suppose to have a check in it but sometimes there are other reasons why it doesnt worj the defaukt way . I hope I have been of some assistance to you.

[JC#79]

I had this same issue recently I thought it may be due to upgrading to activsync 4.5.

But it seemed not to make much difference when I attempted to work it on another pc using activsync.

The problem only occured after I had been using pocket mechanic to delete files and free up dead registry files.

I didn't want to do a hard reset straight away so instead I restored an older backup from before the issue started & since then the problem has been resolved.

So I guess the question is do you have an older backup than the one you have tried if so try it & see. Other than that a hard reset may well sort the issue?

Hope this helps, and serves as a warning to others don't delete certain reg keys even if a program (pocket mechanic) stated them to be empty or redundant unless you have a backup to restore when things go wrong!

[PURESKILLZZZ]

I had this same issue recently I thought it may be due to upgrading to activsync 4.5.

But it seemed not to make much difference when I attempted to work it on another pc using activsync.

The problem only occured after I had been using pocket mechanic to delete files and free up dead registry files.

I didn't want to do a hard reset straight away so instead I restored an older backup from before the issue started & since then the problem has been resolved.

So I guess the question is do you have an older backup than the one you have tried if so try it & see. Other than that a hard reset may well sort the issue?

Hope this helps, and serves as a warning to others don't delete certain reg keys even if a program (pocket mechanic) stated them to be empty or redundant unless you have a backup to restore when things go wrong!

Yeah a backup is a good idea but most dont do that . And yeah some cleaners do remove more than they should.

[mauce]

Ok .. Lets chase the possible software issues . What rom are you running and what have you installed ?

I'm running the official T-Mobile Netherlands ROM

My installed progs are:
anton tomov pocket mechanic
MASPware benzineverbruik
Google Maps
Microsoft .NET CF 2.0
Shannon and Keane pGCalSync
Pocket e-sword
Microsoft SQLCE 2.0
HudsonMobile Phonedashboard
------
I-mate WMP Today
MGSH Magicall
Scrary Bear Software Check Notifications
Noisette Software CedeFTP
BuildXPDA Bandwidth Calculator
Dinarsoft MemMaid
SPB GPRS monitor
Chi-Tai Dang BatteryStatus TD-plugin
Illium Software eWallet
GB-SOFT Tweak
Resco Today Plugin
Resco Registry Add-in
Resco FTP add-in
Resco Explorer
Microsoft Remote Display Control
Conduits Pocket IP
Thunder WM5torage
Tomtomt Navigator v6.020.7980
PC Counselor Tweaks2k2 .NET
Nyxbul Software Contacts Backup
SPB Backup APCp CalSyncUm
Modaco nodata
SBSH.Net Phoneweaver
Macromedia Flash Player ActiveX
oggsync.com oggsynccab
Mike Simpson Chardguru
Backmann Software Printboy
Shape Services IMPlus
HTC X-button 1.5
Spb Diary
LSDsl EasySetOwner
Daniel Herrero Bandswitch
Vicsoft ClearTemp
Acpecto Software Wififofum

Please advice...

[PURESKILLZZZ]

I'm running the official T-Mobile Netherlands ROM

My installed progs are:
anton tomov pocket mechanic
MASPware benzineverbruik
Google Maps
Microsoft .NET CF 2.0
Shannon and Keane pGCalSync
Pocket e-sword
Microsoft SQLCE 2.0
HudsonMobile Phonedashboard
------
I-mate WMP Today
MGSH Magicall
Scrary Bear Software Check Notifications
Noisette Software CedeFTP
BuildXPDA Bandwidth Calculator
Dinarsoft MemMaid
SPB GPRS monitor
Chi-Tai Dang BatteryStatus TD-plugin
Illium Software eWallet
GB-SOFT Tweak
Resco Today Plugin
Resco Registry Add-in
Resco FTP add-in
Resco Explorer
Microsoft Remote Display Control
Conduits Pocket IP
Thunder WM5torage
Tomtomt Navigator v6.020.7980
PC Counselor Tweaks2k2 .NET
Nyxbul Software Contacts Backup
SPB Backup APCp CalSyncUm
Modaco nodata
SBSH.Net Phoneweaver
Macromedia Flash Player ActiveX
oggsync.com oggsynccab
Mike Simpson Chardguru
Backmann Software Printboy
Shape Services IMPlus
HTC X-button 1.5
Spb Diary
LSDsl EasySetOwner
Daniel Herrero Bandswitch
Vicsoft ClearTemp
Acpecto Software Wififofum

Please advice...

Almost every program you named I have installed various times . And I know from experience quiet a few of them clash . Biggest example is the anton tomov pocket mechanic and PC Counselor Tweaks2k2 .NET. Both of those running with the resco stuff is utter ciaos.

[smima]

Hell this is complicated...

I have the same problem although my mda compact III (T-Mobile) is pretty new! Would it help to
a) install activesync 4.5 (I currently use 4.2)
b) to debrand it

Hope there is a simple solution... and many thanks in advance for it!!!

[guerilladev]

I had a similar problem, are you guys using a firewall? if so you may need to open a port or what I do is temporarily deactivate my firewall when I connect my orbit to my pc.
Hope that helps.

[PURESKILLZZZ]

I had a similar problem, are you guys using a firewall? if so you may need to open a port or what I do is temporarily deactivate my firewall when I connect my orbit to my pc.
Hope that helps.

That is a true issue with some machines .. Good point at pointing it out mate ...

Hell this is complicated...

I have the same problem although my mda compact III (T-Mobile) is pretty new! Would it help to
a) install activesync 4.5 (I currently use 4.2)
b) to debrand it

Hope there is a simple solution... and many thanks in advance for it!!!
a) Yes that will help ...
b) that will also help only if you can connect with active sync tho ...

Does your machine charge the phone ?

[mlindert]

Here's my experience:

I used my HTC a few months, one day no activesync synchronization possible anymore. USB good for charging, but no communication. I used my HTC on USB connections at work, at home and in my car.
Soft/hard reset no solution, searching through forums also no solution. Tried different PC's and different cables.

Send it of for repair, after that everything worked, installed and configured all my programs again (doh what a job).

A few weeks after that suddenly same issue again ! :mad:

Decide to wait for repairs after my vacation, since I wanted to use it for navigation purposes. In these 3 weeks I used it extensively in my car. I remember one time that TomTom refused to start. Had to soft reset it twice before starting again properly.

Just started work yesterday. Since the battery was nearly empty I plugged it on my work-pc, just for charging purposes and guess what; activesync started and synchronised my PDA ! :confused:

In my case it seems not hardware but software related (seems a few soft-resets brought it back to life). My advice to you is, try several soft-resets in a row to see if that helps !

[PURESKILLZZZ]

Here's my experience:

I used my HTC a few months, one day no activesync synchronization possible anymore. USB good for charging, but no communication. I used my HTC on USB connections at work, at home and in my car.
Soft/hard reset no solution, searching through forums also no solution. Tried different PC's and different cables.

Send it of for repair, after that everything worked, installed and configured all my programs again (doh what a job).

A few weeks after that suddenly same issue again ! :mad:

Decide to wait for repairs after my vacation, since I wanted to use it for navigation purposes. In these 3 weeks I used it extensively in my car. I remember one time that TomTom refused to start. Had to soft reset it twice before starting again properly.

Just started work yesterday. Since the battery was nearly empty I plugged it on my work-pc, just for charging purposes and guess what; activesync started and synchronised my PDA ! :confused:

In my case it seems not hardware but software related (seems a few soft-resets brought it back to life). My advice to you is, try several soft-resets in a row to see if that helps !

Sounds like a good idea . Cant hurt to try . And welcome to xda ...:D

[mlindert]

Sounds like a good idea . Cant hurt to try . And welcome to xda ...:D

Thnx :)
Just had to contribute my tip after this forum solved my "corrupt SD-card issue"

[PURESKILLZZZ]

Thnx :)
Just had to contribute my tip after this forum solved my "corrupt SD-card issue"

Thats what the forum is for mate ... :D

[smima]

That is a true issue with some machines .. Good point at pointing it out mate ...


a) Yes that will help ...
b) that will also help only if you can connect with active sync tho ...

Does your machine charge the phone ?

Thanks Pz, Ill try AS4.5, lets see whether this modification is sufficient. I am a bit reluctand to debrand because I have as much ideas of that topic as a fish has about bycicles...

...AND PLEASE JUST IGNORE MY SEPLLIGN ;-)

[PURESKILLZZZ]

Thanks Pz, Ill try AS4.5, lets see whether this modification is sufficient. I am a bit reluctand to debrand because I have as much ideas of that topic as a fish has about bycicles...

...AND PLEASE JUST IGNORE MY SEPLLIGN ;-)

OK .. I guess you may be a little drunk ... Ill let that be the excuse mate .

[maurizio.n]

Here's my experience:

I used my HTC a few months, one day no activesync synchronization possible anymore. USB good for charging, but no communication. I used my HTC on USB connections at work, at home and in my car.
Soft/hard reset no solution, searching through forums also no solution. Tried different PC's and different cables.

Send it of for repair, after that everything worked, installed and configured all my programs again (doh what a job).

A few weeks after that suddenly same issue again ! :mad:

Decide to wait for repairs after my vacation, since I wanted to use it for navigation purposes. In these 3 weeks I used it extensively in my car. I remember one time that TomTom refused to start. Had to soft reset it twice before starting again properly.

Just started work yesterday. Since the battery was nearly empty I plugged it on my work-pc, just for charging purposes and guess what; activesync started and synchronised my PDA ! :confused:

In my case it seems not hardware but software related (seems a few soft-resets brought it back to life). My advice to you is, try several soft-resets in a row to see if that helps !

Same situation. Now i am wating for the reparation.
I have tried everything ( software related ... ) but none.
I don't think is a software issue in my case and even in yours.
There is a sort of hardware issue related to the miniusb connector , false contacts or similar....or simpy is very easy to break.....

[mhdg]

Same situation. Now i am wating for the reparation.
I have tried everything ( software related ... ) but none.
I don't think is a software issue in my case and even in yours.
There is a sort of hardware issue related to the miniusb connector , false contacts or similar....or simpy is very easy to break.....

I'm having the same problem, tried everything this forum suggested.
It's now send to the repairshop.
These guys told me that if you are using the phone in your car (connected to the powersupply) that when you restart or stop the engine, a peak current is runing through the USB cable. This ruins your ActiveSync connection (hardware).:confused:

Sounds credibel.

So when mine is repared, I will disconnect the phone when the motor is strated/stopped.:)

[PURESKILLZZZ]

I'm having the same problem, tried everything this forum suggested.
It's now send to the repairshop.
These guys told me that if you are using the phone in your car (connected to the powersupply) that when you restart or stop the engine, a peak current is runing through the USB cable. This ruins your ActiveSync connection (hardware).:confused:

Sounds credibel.

So when mine is repared, I will disconnect the phone when the motor is strated/stopped.:)

That problem there is extremely rare. Andeven rarer if you are using an official motorola car adapter . The lesser versions dont have as much suppresion or compasitance (meaning the cleaning and filtering of the current) as the original . Well a few are better but im sure you know which you have . Yes the adapter can transpond a spike or surge to cell phone but thats also a very rare occurance to mess up phone . If anything the incorrect charger even tho it charges phone does indeed after time messes up the phone as YES the usb plug is fragile in some ways.

[imbecilebychoice]

I am having the same problem. I went through unlocking my sim and cid, and flashed my rom back to 2.26 after unlocking and went to Farias WM6 Real Thing Rom and for some reason, I cannot activesync anymore. It charges just fine, but nothing else.

[PURESKILLZZZ]

I am having the same problem. I went through unlocking my sim and cid, and flashed my rom back to 2.26 after unlocking and went to Farias WM6 Real Thing Rom and for some reason, I cannot activesync anymore. It charges just fine, but nothing else.

Maybe you have the same delimiea with a bad port ... I say try a different machine or fresh install .

[Dubhead]

This has been an ongoing battle for me as well. I can't update to these great new ROMs until I can make a damn USB connection. Mine is able to charge via USB but I can not get ActiveSync 4.5 to make the connection...works fine for my Eten M700 and PPC-6700. This device is not recognized via USB on any of my computers, both XP SP2 and Vista Ultimate machines. I have hard reset the phone a few times and that doesn't seem to cure anything. Now I am stuck with a POS phone that I can't upgrade or sync...any better ideas out there?

Thanks!
Dubhead

[PURESKILLZZZ]

This has been an ongoing battle for me as well. I can't update to these great new ROMs until I can make a damn USB connection. Mine is able to charge via USB but I can not get ActiveSync 4.5 to make the connection...works fine for my Eten M700 and PPC-6700. This device is not recognized via USB on any of my computers, both XP SP2 and Vista Ultimate machines. I have hard reset the phone a few times and that doesn't seem to cure anything. Now I am stuck with a POS phone that I can't upgrade or sync...any better ideas out there?

Thanks!
Dubhead

Now we both know vista is the worst .. So if you trying with that then you really will run into issues . When you connect the phone to computer what happens ?

[Dubhead]

As I stated before, when I plug into either a Vista or XP SP2 machine of mine, all that happens on the P3300 is charging. I'm afraid that my device is not "presenting" itself as a USB device and not anything to do with the computers that I am plugging into. I have six different computers that I have ActiveSync 4.5 or WMDC on and they all give me the same result. The problem is with the device. I would have thought a few hard resets would do the trick but no luck. I think I will have to look into a way to flash these ROM upgrades from the microSD card. I have not pursued this yet and do hope an option like that exists as I am getting nowhere with being able to hook up USB which really blows.

~Dubhead

[PURESKILLZZZ]

As I stated before, when I plug into either a Vista or XP SP2 machine of mine, all that happens on the P3300 is charging. I'm afraid that my device is not "presenting" itself as a USB device and not anything to do with the computers that I am plugging into. I have six different computers that I have ActiveSync 4.5 or WMDC on and they all give me the same result. The problem is with the device. I would have thought a few hard resets would do the trick but no luck. I think I will have to look into a way to flash these ROM upgrades from the microSD card. I have not pursued this yet and do hope an option like that exists as I am getting nowhere with being able to hook up USB which really blows.

~Dubhead

Try to uninstall activesync with it not being connected to phone . Then install 4.2 . That may help . An even better step would to un-install sp2 and active sync and try .... your choice. Its just a suggestion . Of if you are in the nyc area ill check the phone out for you . I'm a flash-a-holic so its will just be an excuse to flash something ....

[Dubhead]

I have been attempting to flash via microSD, but unfortunately I cannot CID unlock device via USPL from microSD. I tried to first flash a Black and Blue ROM from Tom Codon but got the invalid certificate error because the certificate is not specific to my OEM (HTC). I still have yet to try reflashing my original OEM ROM and seeing where that leaves me although that is what is currently on there now when I hard reset the device. Maybe the reflash might awaken the dead USB connection. I am suspect that the USB port on the P3300 may be faulty physically although I am not sure why now and how?? I have never jammed or pulled on the port when a cord has been plugged in. Just seems to be inactive. I'll keep you posted if there are any breakthroughs and how they came to be....I am in WA state so NYC is a bit out of the way, but thanks for the offer PureSkillz...I have a buddy in Spanish Harlem (near where they are building a new Costco, the only one on the peninsula) that I visit a few times a year, I definitely love NYC!

Cheers, Dubhead

[felsteaduk@yahoo.co.uk]

I am having a problem with this now.

Trying to get it syncing to work pc using outlook 2000.

tried both 4.2 and 4.5 and get the same problem.

it chargers and I can view files but it opens a small window that says "retrieving settings". I have left it running now for 30 minutes and nothing happens.

Any thoughts

[samaliset]

Hello,

I am afraid I have got this same problem, suddenly and without any apparent reason the sync. does not operate any more, but only recharging.
I have tried all methods used by other forumers but with no success.
It stills some thing to do but I don't know how, the sync. through Bluetooth. Any one had tried that? and if did work how to configure it?

Thanks

[samaliset]

Hi there,
juste to tell you the end of my story. Hard rest, no restore and every thing is running as new.

Good luck for you

[PURESKILLZZZ]

I have been attempting to flash via microSD, but unfortunately I cannot CID unlock device via USPL from microSD. I tried to first flash a Black and Blue ROM from Tom Codon but got the invalid certificate error because the certificate is not specific to my OEM (HTC). I still have yet to try reflashing my original OEM ROM and seeing where that leaves me although that is what is currently on there now when I hard reset the device. Maybe the reflash might awaken the dead USB connection. I am suspect that the USB port on the P3300 may be faulty physically although I am not sure why now and how?? I have never jammed or pulled on the port when a cord has been plugged in. Just seems to be inactive. I'll keep you posted if there are any breakthroughs and how they came to be....I am in WA state so NYC is a bit out of the way, but thanks for the offer PureSkillz...I have a buddy in Spanish Harlem (near where they are building a new Costco, the only one on the peninsula) that I visit a few times a year, I definitely love NYC!

Cheers, Dubhead

OK .... WHen you re-installed your original o/s did you see any changes ? Have you tried after this step to turn activesync on in the phone it self ? Can you view files in your phone via the usb cable to your machine ?

[PURESKILLZZZ]

I am having a problem with this now.

Trying to get it syncing to work pc using outlook 2000.

tried both 4.2 and 4.5 and get the same problem.

it chargers and I can view files but it opens a small window that says "retrieving settings". I have left it running now for 30 minutes and nothing happens.

Any thoughts

Sounds most definitely as you have a software issue either on your phone or your computer ,. If you can view files activesync should be easily working for you under those conditions. Try defragging , diskclean up and a reboot on your pc. If all fails I would suggest backing up your files and doing a hard reset.

[maurizio.n]

Today my 3300 is back from the repair service for the usb activesynch problem.

They changed motherboard and now i have also a new IMEI number.
Now everything works as before .....

Bye

[PURESKILLZZZ]

Today my 3300 is back from the repair service for the usb activesynch problem.

They changed motherboard and now i have also a new IMEI number.
Now everything works as before .....

Bye

Well I see you are a happy camper.

[maurizio.n]

Well I see you are a happy camper.

I don't understand you. Are you here to help or to joke ?

[PURESKILLZZZ]

I don't understand you. Are you here to help or to joke ?

I am here to help .. My statement was being real as in saying it seems you are happy your phone is working correctly .

[maurizio.n]

I am here to help .. My statement was being real as in saying it seems you are happy your phone is working correctly .

Ok . I don't know that expression before . No problem . Bye

[PURESKILLZZZ]

Ok . I don't know that expression before . No problem . Bye

Good nite mate ...

[Dubhead]

Well after a few weeks of trying to get USB to work on my Artemis, I think it might be time to send it off to be repaired....I live in the US, does anyone know where I should send this phone to as I ordered it from Expansys/Mobile Planet...It is an HTC P3300 actually, I am guessing that I have a bad USB jack on the unit. Nothing I have been able to do allows me to connect to it via any PC. I wonder how much this will cost??? If it is too much, then this phone is a total loss....

~Dubhead

[PURESKILLZZZ]

Well after a few weeks of trying to get USB to work on my Artemis, I think it might be time to send it off to be repaired....I live in the US, does anyone know where I should send this phone to as I ordered it from Expansys/Mobile Planet...It is an HTC P3300 actually, I am guessing that I have a bad USB jack on the unit. Nothing I have been able to do allows me to connect to it via any PC. I wonder how much this will cost??? If it is too much, then this phone is a total loss....

~Dubhead

There are 100's of cell phone stores in the us . Pick the 1 of your choice and let them fix it . have you tried connecting it on any other machines ? Does it charge when connected to your machine ?, Can you view files ?

[toncy12345]

hi all :)
i got a problem with a mda compact iii. when i plug cable in to phone and active sync recognizes it the phone freezes. but when i unplug the cable the works normally. what can be the problem? before two days i did hard spl to it... any asnwer would be okay.

[Hakim Rahman]

hi all :)
i got a problem with a mda compact iii. when i plug cable in to phone and active sync recognizes it the phone freezes. but when i unplug the cable the works normally. what can be the problem? before two days i did hard spl to it... any asnwer would be okay.

should you do on your device --> go to Start/Settings/USB to PC. Uncheck (or Check) Advanced network functionality. then Re-connect to sync...