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View Full Version : Tmobile UK issues - GPRS 3G


mattyduk
11th July 2007, 01:31 PM
Has anybody else got any problems at the moment. About a week ago I upgraded my Radio to 1.43, and for the first time I decided to test my GPRS connection.

Now, if I launch Pocket IE, it connects to GPRS (i've got 3g disabled), and just sits there "locating", and eventually times out with "The page cannot be displayed or downloaded because the connection was lost".

I'm in a strong signal area and never had problems before. As a check I updated to radio 1.46, but still the same issue.

It isn't just PIE, it's opera and newsbreak as well, so a definite internet connection issue.

Any guesses of what to check for ?

randomelements
11th July 2007, 01:33 PM
I had major problems yesterday (Kent and London) but all seems ok today.

mattyduk
11th July 2007, 01:35 PM
thanks for the reply. Maybe the problem has shifted to my neck of the woods, hampshire :(

So upgrading the radio should not have caused any problems ? I was going to start looking for the link to take the phone back to the one it came with...

mattyduk
11th July 2007, 01:56 PM
seems to be working now, although a bit hit and miss :(

marisa4755
11th July 2007, 02:16 PM
I've been having trouble this morning in Surrey/Hants/Berkshire border area. I'd just installed a new version of WLM so I thought it was that!

Seems better now, but still a bit hit and miss.

I guess they must be working on it at the mo (hopefully)!

mattyduk
11th July 2007, 02:17 PM
I've been having trouble this morning in Surrey/Hants/Berkshire border area. I'd just installed a new version of WLM so I thought it was that!

Seems better now, but still a bit hit and miss.

I guess they must be working on it at the mo (hopefully)!

glad to hear (in a way), that it's not just me. Oh well, gave me an excuse to upgrade the radio again. Hopefully it will sort itself out soon.

randomelements
11th July 2007, 03:14 PM
Mine yesterday coincided with installing the Black Majik rom and I was beginning to do my nut ;)

marisa4755
11th July 2007, 04:37 PM
Course, it's not paranoia if they really are out to get us!

mattyduk
11th July 2007, 04:52 PM
mines still not loading webpages, although it had a brief return just before lunch. :( maybe I'll leave it till tomorrow.

Do T-mobile have some kind of status pages as per BT/ISPs, to see if there are any current issues ?

marisa4755
11th July 2007, 05:11 PM
Not that I've ever found. If you phone CS then they usually tell you that there are no known issues, then it comes out later that there were, so that's a bit useless.

I'm still having problems. Using WLM with delivery of mail as received, and that is constantly 'reconnecting' then once in a while it reconnects ok and a few emails get through, but it's not 'right' yet.

As you say, best not to do anything hasty, give it a while longer.

mattyduk
12th July 2007, 12:15 PM
worked occasionally last night and tried it first thing this morning.

However, just tried it now and it's down again. :(

Maybe I'll ring CS anyway and see if anythings happening.

mattyduk
12th July 2007, 02:54 PM
Hmmm, something odd going on with my tytn then.

I thought I'd check the connections section, and went to Proxy server settings. It was ticked, pointing to 149.254.201.32.

As soon as I unticked this and went back to IE, I suddenly had connection again ! However if I go back to connections, it's still ticked !!!?

Any guesses ?

I've recently installed Slingplayer mobile, and I wonder if that is upsetting things ?

* edit * well the IP address is of course t-mobile, but it seems that going in and unticking this resets the connection (even though when you go back to it, the tick is back on). I think it's a sling player issue, as I ran it, and as soon as I tried to reconnect back to GPRS, I couldn't. Then went back in and reset the proxy, and now it's fine. Odd !

mattyduk
12th July 2007, 04:55 PM
hmm, not slingbox then, as when I soft reset the phone it does the same thing, can't connect to the internet via PIE,Opera, Activesync, Newsbreak etc.

Went back into connections and took the proxy off, and then it starts working again.

Have other tmobile users got this proxy address in their connection settings ?

*edit* ok, now found a cab that cleared the tmobile proxy settings/tick and now it's all working fine. Cheers for listening