Good reasons not to get Atom Life

[programatix]

After hearing the news of O2 Atom Life being planned for release, I, like most of the users out there who bought it was restlessly waiting for its release.

Sadly, after getting my hand on the device, I am faced with the following problems (WM5 and WM6).

1. Video Call - The vtcall application requires 10mb of free ram to start. When in use, it only uses about 2-3mb of ram (confirmed by O2 support). The problem is, the average free ram of most users is around 8-10mb. When receiving video call, vtcall fails to start up.

2. Slow performance while scribing - Writing using the stylus is misery with this device. Each strokes appeared slowly and you are unable to write naturely. Instead you have to write very slowly, letter by letter. The excuse given by O2 Support is because of it using the rom as temporary memory for the touch screen and also because of the rom size (1gb). I was told that it is so because they can't foresee what will be effected when they decided to put in 1gb of rom. For me, it seems like it has a design flaw. I wonder if I can return the product and get back my money as this is the main reason why I regret getting Atom Life.

1. Windows Live - All features of Windows Live will try to connect via 3G/GPRS even though the device is already connected to the internet via wifi. Anyway, can't blame this on O2 as it seems to be the problem with WM6 but if they did a good testing, they should have known this and as Microsoft to fix it.

2. O2 Calendar - When tapped, it always open the native Calendar application even though the default calendar application has been set to other application (Pocket Informant, Pocket Agenda, ect).

3. O2 Filler - The filler has problem calculating the free space left with certain today plugins like the native Calendar plugin and Spb Mobile Shell (with auto-hide enabled).

4. O2 Connect - It has only 3 items. Support, Collection Points and News. Where's the updates, tips and ect as stated in www.seeo2.com? The O2 Connect at the site is also worthless. The service is far worse than the O2 Connect service for O2 Xda II mini. Further more, the News item has problem. After refreshing it, about 80% of the time, the content is corrupted. Can only see the first news followed by damaged text display. Anyway, the today plugin can display the news correctly.

5. Camera Templates (Photo Frame mode) - The template is placed in the hidden partition of the rom and users are stuck with only 5 templates. Unlike O2 Xda II mini, users can place additional templates in the My Documents\Templates folder and they are automatically accessible in the camera. Upon contacting O2 support, they asked me to look for 3rd party software to solve it.

6. Notification Queue - The WLMSchedule has mutiple duplication. Need to remove them or the duplicated events will grow in number over time. Again, this is more to Microsoft but as stated above, O2 should have known about it.

[Knightro]

I have experienced the same problem but the most irritating for me is the problem with Video calling. How I wish the 1G ROM can share memory with the exhausted RAM like before with Windows 2003.

[arxxx]

thanks for the info....how about flame???it hv the same problem??

[programatix]

Here an update from O2:
Prob 1:
After several phone conversation with O2, it is decided that O2 can't do anything with this. The 10mb start-up requirement for VTCall is for performance sake (used for buffer). O2 confirmed that they are aware that Atom Life does not have enough main memory after (extensive use) before it is released to the market.

From my point of view, the designers should be sacked. If they knew about it, why not just increase the main memory to 128mb? Sigh, too many fools working at O2.

[testdasi]

1. I don't know why but I consistently get 12-15MB of free RAM. Like right now, I have 16MB. I can only seem to get less than 10MB when I play Windows Media Player in the background.

2. I use transcriber and I agree that it's quite slow but compared to the old way of writing on my Palm then it's like light speed.

Now the other part
1 and 6. I don't blame a device (or the maker) for Microsoft bugs. I mean seriously, look how many people go out to get Vista even though it's full of bugs. I got my Atom Life with WM6 and never even touched Windows Live (and don't understand what you mean by WLMSchedule <-- ignorance is bliss :D). If I don't like a built-in function, I'll try to get 3rd-party stuff for it or not use it at all.

2. I use SPB Diary and it works with Pocket Informant.

3. After a long process of finding out what is "O2 Filler", I finally figure out what it is. I don't install O2 Themes so it doesn't show up and my SPB Diary is pretty good at calculating the correct space.

4. You actually installed O2 Connect? I heard it was responsible for the random turning on of Wifi so I did not even install it. Got this after intensive research on internet.

5. Ok, this is a problem and the O2 people should do something about it.

So ya, I still blame the O2 people for not getting more RAM (more RAM is always better) and the terrible quality of their softwares. But overall, I love my Atom Life. Just wanna provide a more balanced viewpoint for those interested in buying the Atom Life.

[programatix]

Part 1: It's O2 fault as the VTCall application is choosen by O2 for video call.

Part 2: If you have used Magician before (O2 Xda II mini), you'll be amazed that the old device outperform O2 Atom Live. When you scribe on it, it feels like you are using a real pen.

Part 3 & 4: Heh he, I don't use it actually... just pointing out that O2 are not planning very well with the applications they are providing

Part 5: The great part is, the O2 support ask me to buy a 3rd part application for it... like it does exists. Made me think that the support team is stupid or living in a remote area somewhere in.... dunno where.

Part 6: You can disable the damn WM Live thing using Memmaid... but since I'm using Messenger and Hotmail... sigh...

[frenchygeek]

I have had my Atom Life for about 3 months now. I upgraded it to the latest WM6 ROM found on the O2 web site. My previous device was an I-Mate Jam.

I don't use a lot of the advanced features in the Atom Life, because of my current Telco provider (T-Mobile USA). So, I'm only using Edge, not 3G or 3.5G. I'm also not using VTCall or the FM radio. I do use WiFi and this seems to work well, although not as convenient as being on a PC. I do use Skype on occasion (under WiFi) and that has worked well too. I have a stereo blutooth earphone by Motorola that works great. I'm checking email (POP3) and going to the Internet, no problem. I bought Spb Mobile Shell for launching application and that's probably the smartest buy I've ever made for my device. I almost never use the stylus for most standard operations, thanks to this great application. I also use Microsoft Voice Command. With this, no need to ever look at your screen or fumble with searching for contacts: making phone calls and launching applications are a cinch. I also have a bunch of other applications (various databases, MetrO, PDF reader), all working flawlessly. The camera is adequate. It's never going to replace a real camera, but for quick shots it's actually pretty decent. I don't use my PDA as a major input device. Therefore, I mostly use the build-in keyboard for typing things in and that's fine for me. I do travel extensively overseas and the Atom Life has worked flawlessly on any network it's been connected to.

The only major issue I have with the Atom Life. It doesn't notify me when I have a voicemail waiting for me. Technical support was useless. They basically told me: "sorry, we don't support the Atom Life in the US". I do get notification for missed calls and SMS, but not for voicemail. I have searched the Internet every which way and found no solution, except for a recommendation to change my Radio ROM (I have no clue on how to do this and I don't want to brick my phone). If anyone has any ideas on how to solve this problem, let me know. I will be forever grateful!!

Otherwise, I am fairly pleased with the Atom life, as you may have guessed.

[hendrugstelk]

I have had my Atom Life for about 3 months now. I upgraded it to the latest WM6 ROM found on the O2 web site. My previous device was an I-Mate Jam.

I don't use a lot of the advanced features in the Atom Life, because of my current Telco provider (T-Mobile USA). So, I'm only using Edge, not 3G or 3.5G. I'm also not using VTCall or the FM radio. I do use WiFi and this seems to work well, although not as convenient as being on a PC. I do use Skype on occasion (under WiFi) and that has worked well too. I have a stereo blutooth earphone by Motorola that works great. I'm checking email (POP3) and going to the Internet, no problem. I bought Spb Mobile Shell for launching application and that's probably the smartest buy I've ever made for my device. I almost never use the stylus for most standard operations, thanks to this great application. I also use Microsoft Voice Command. With this, no need to ever look at your screen or fumble with searching for contacts: making phone calls and launching applications are a cinch. I also have a bunch of other applications (various databases, MetrO, PDF reader), all working flawlessly. The camera is adequate. It's never going to replace a real camera, but for quick shots it's actually pretty decent. I don't use my PDA as a major input device. Therefore, I mostly use the build-in keyboard for typing things in and that's fine for me. I do travel extensively overseas and the Atom Life has worked flawlessly on any network it's been connected to.

The only major issue I have with the Atom Life. It doesn't notify me when I have a voicemail waiting for me. Technical support was useless. They basically told me: "sorry, we don't support the Atom Life in the US". I do get notification for missed calls and SMS, but not for voicemail. I have searched the Internet every which way and found no solution, except for a recommendation to change my Radio ROM (I have no clue on how to do this and I don't want to brick my phone). If anyone has any ideas on how to solve this problem, let me know. I will be forever grateful!!

Otherwise, I am fairly pleased with the Atom life, as you may have guessed.

You can find how to upgrade the radio from the link below:

http://forum.xda-developers.com/showthread.php?t=549804&page=100