Sprint 6700 Sync on Vista

[MyRoyalCourt]

Hi, I hope someone might be able to help. I upgraded my Dell M65 to Windows Vista Business using the Dell Vista Upgrade. I can no longer sync my 6700. It worked on Windows XP Pro, with no problem.

I have updated, downloaded and re-updated the Windows Mobile Device Center. I have worked with support manager at UTStarcom (very good and dedicated) followed everything they suggested to no avail. Now they are waiting to hear from MS - it's been months and no response.

I tried to connect my wifes 6700 and that would not connect either.

Vista looks for the file it needs to "install" , but it reports " Could not load driver software."

Below is the Vista problem report:
Description
Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 10.

Problem signature
Problem Event Name: PnPDeviceProblemCode
Architecture: x86
Hardware Id: TCPIP\WINDOWS_MOBILE_DEVICE
Setup class GUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}
PnP problem code: 0000000A
Driver name: wudfrd.sys
Driver version: 6.0.6000.16386
Driver date: 11-02-2006
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033

Extra information about the problem
Bucket ID: 11837167

Any help would be huge. It's been months since i synced, and it's frustrating. I have to copy all my files to sync to an old computer to sync.

Thank you in advance! -B

[oplitic]

vista has a lot of problems syncing for some reason. i can sync no porblem but dont try flashing with vista. just doesn't work. you made sure you have the activesync doanloaded right? go to microsofts website and search for it.

[MyRoyalCourt]

I was pouring thru threads and found an old thread suggesting the new WMDC version 6.1. I have been to the MS site many times and did not find it. However in the thread there was a link, and it seems to have worked.

I can now sync with no problem. :)

I will head your advice ion the flashing however.

Thanks!!

[oplitic]

i know on mine and my Excalibur (smartphone) i had, it will just get stuck in bootloader. not a big problem just a pain.