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View Full Version : Two Buggy 8525s in a week!


tvone
14th July 2007, 07:46 AM
I bought my original 8525 in December, and it worked fine until two weeks ago when I started to get the white screen of death. I called AT&T and they overnighted another phone. I don't know if it's a refurb or new, but it came with just the phone and no accessories. I'm thinking refurb.

Got the new phone (and sims card) on 7/2, and loaded Majik, and a couple of days later, started having the phone quit any program I was using and going back to the start page. I was out of town, and it was a PITA. Got back into town and re-flashed just see if it helped, and the same problem started again soon after.

Called again, and got another phone today. I decided to keep this one stock and see what happens...10 hours later, the new phone starts the same problem.

Others seem to have the same problem, and it may be caused by pressure on the touch screen from too much torque on the screws underneathe the screen. With use generating heat, expansion causes the touchscreen to close out all programs like hitting the X button.

Thoughts? What's the next best phone similar in function and size to the Hermes?

WDawn
14th July 2007, 08:53 AM
Wait another month or so for the Kaiser. Much better specs and a bit thinner.

tvone
16th July 2007, 02:33 PM
I contacted HTC America about the problems with my phones, and here's part of their reply...

"There is no such known issue with the device however, this issue can also be due to a glitch in the software and performing a master reset and go through all of the set up prompts once it boots up should solves the problem."

I find it hard to beleive that no one else has contacted HTC about screens fading to white and touchscreens failing.