A call to action for all U.S. T-Mobile Wing users.

[falconeyez]

Hello fellow Wing users. I'm willing to bet that if you're reading this you're probably a little frustrated with your phone's lack of performance. The reason why I'm starting this post is to try and gather in one central location all the improvements that we as local community would like to see happend for the Wing. The idea is for you to complete this sentence:

"The T-Mobile Wing would be a better phone if..."

I have already contacted T-Mobile's customer service and gave them my suggestions,but I thought it might be a good idea to see what other users are looking for/need. Any idea is a valid idea, and after a month I'll draft a letter and we can all send it to customer service. And if we see more things that need to be added we can send it monthly with new updates. Sound good?

So this is what we have so far:

1. Hotspot@home
2. Official ROM
3. non-Buggy My Favs Program
4. Screen Lock w/Button Lock even when an incoming call comes in

[aLdaRiS]

I really love my wing.

The T-Mobile Wing would be a better pda if it had 3G, so i don't have to buy a new phone when t-mo's 3G networks comes out.

[Mi|enko]

I'd love my wing as well. The only thing I can think of that I'd love to see is UMA support for Hotspot@Home. Not really a big issue for me, as I have no signal issues at home, but that's about it.

[phillip_hooper]

How bout a list of all the suggestions in the first post. The main thing I'm waiting for is a release of the official rom to fall back on.

[pickpocket]

I'm having email issues. My wife and I can not get the send/receive function to work with my home email accounts (Cox Communications). I'm using the Wing and she's on the Dash, both using WM6. We didn't have this problem with WM5 so what's the deal?

This phone would be better if I could get an answer from Tech support why I'm having this problem.

[blackout203]

Updated rom with less memory leaks.
Hotspot @ Home
That's all I can imagine for right now. Wing's a pretty all-in-one device.

For developers:
Would love TOUCHFLO to be implemented into a rom.
Rom's with freed up memory
Less customization
Faster and more stable.

[NNagendran]

for now, I guess these will be the 2 main things

1. A small-sized rom, with all t-mobile apps as optional installs
2. An actual RUU rom file for us all upgraders... :)

[falconeyez]

for now, I guess these will be the 2 main things

1. A small-sized rom, with all t-mobile apps as optional installs
2. An actual RUU rom file for us all upgraders... :)

Like a T-Mobile Kitchen? That would be cool

[gemini420]

Here here! I totally agree.

Not sure if these are really T-Mobile's issues or WM6 issues or HTC issues, but ...


Alarms are Unreliable
...If I set an alarm, I can NOT be confident that it will sound. The WM6 alarms worked fine the first time I set it active. A day alter I changed the alarm time and alarm sound, and the alarm hasn't worked correctly since. I eventually installed a 3rd party alarm clock, and deactivated the WM6 alarms. The 3rd party one worked OK for a week, then it wouldn't work either! It only seems to work when the phone is On, and set to stay on (plugged in). If the phone goes into suspend mode over night, the alarm doesn't seem to play the alarm sound. It does wake up the device, and does flash the light, but no sound!


Volume Up/Down Buttons:
...Seems like the hardware volume buttons (which are my first choice for volume control) do not adjust volume for most 3rd party applications. In fact every 3rd party app that I've installed starts with sound blaring, and no WM6 volume control seems to control the volume. Only after entering the game, going to the game settings, and editing the game volume controls (if there are any!) can I change the volume. Why doesn't the hardware volume control actually control the speaker volume?


Listen to Music & Vibrate Mode:
...Seems like I can't set my phone to vibrate (through the quick ring/vibrate phone mode switching tool) and have volume for my music. When I set it to vibrate, the volume is set to 0. When I trun the volume up for my music, the ringer switches from vibrate to ring.


NOTE: I really wonder if all these sound issues are related ... ? It seems to me that there are a variety of volume settings, and a variety of controls to adjust these volume settings. Ringer volume, in call volume, speaker volume. , mute/vibrate mode. There is the hardware button, there is a software volume slider, many apps have an additional volume sliders. It seems like some *other* internal volume setting is getting adjusted (other than the main volume controls) and all programs (not the phone or ringer) are affected by this.


Locked Screen with Call:
...With the screen lock enabled, and the phone in suspended mode, an incoming call wakes up the phone and activates the two phone buttons. Every time the incoming call is answered as I am pulling the phone from the phone case ... !! This really sucks because I don't want to have to answer every call. If I don't remove the phone from the case, the calls are still answered just by the pressure of the case on those buttons.


Music Player Library:
...The Windows Media player Library automatically loads up all sorts of ringtones and WM6 sound files (that are not in My Music or My Videos folders)?? There is seemingly no settings to prevent this? manually removing them asks you to really delete the file (dangerous), and has to be repeated every time you reload the Library? I ended up using a new media player that has more settings and isn't so stupid.


User Modes: (not an issue, but a desired feature)
...I have found the need for 'usage modes' for the phone. I mean things like 'phone mode', 'internet mode', 'music/movie player mode'. Somethng that would enable the appropriate device settings to facilitate using some program without the screen turning off, or auto-suspending.

...I know you can manually go through all your settings and enable/disable the auto-suspend, change the backlight, change the volume/ring type, etc. in order to use the Wing as an MP3 player, phone, or news reader ... but different usage modes would seemingly be a *must have* for anyone who really uses these different functionalities one after the next.

... for example, as an MP3 player I want the device to stay on (no auto-suspend), the back light off after 30 sec, and vibrate only ringer, and music volume adjustable (only makes sense). BUT if I get an incoming call, I don't want the backlight shutting off after 30 seconds anymore! OR if I close the MP3 player and want to read my email or RSS news feeds, then I want the ringer back on, the device to auto-suspend after 5 minutes, and the backlight to stay on that long too.

...It is time consuming to be constantly swapping settings back and forth, trying to remember what needs to be changed. I feel like I spend more time tinkering with settings then actually getting good use out of the Wing. Sometimes I only have 5 minutes to read news or play a quick Sudoku game, and don't want half that time wasted futzing with settings.

...Maybe there is 3rd party software for this, but I haven't found any as of yet.

[zerodiscount]

Thanks for this thread. I think we should also post replies when members post questions about their needs....

I like my Wing and I am trying to keep it clean - minimal software. Having said that there are some things I would like to remove / change....

I have installed business contact manager pocket pc - which sync's with my business contacts in Outlook. The problem I have is that one of the Today screen soft button (just above the ok button) points to "contacts" and not business contacts. I am wondering if anybody knows how to get this button to point to the business contacts. I do not want to install new software - I think this is a registry edit type fix. Any help will be appreciated.

I would also like to see a new forum category for all posts regarding Wing and/or WM6 professional. A lot of the threads deal with older OS's and I am concerned to install software written for WM5 and older. Also you find WM6 posts buried under different devices, etc...

[WarezAppz]

I am wondering if anybody knows how to get this button to point to the business contacts. I do not want to install new software - I think this is a registry edit type fix. Any help will be appreciated.


See attatched and it's the 'official' T-Mobile applet so . . . . .

[crazyut]

Don't hold your breath for T-mobile 3G :(. They only have a little bit in Manhattan (apparently) and they were saying early this year that it would be rolled out in August and 1 week away and nothing so far :(

I really love my wing.

The T-Mobile Wing would be a better pda if it had 3G, so i don't have to buy a new phone when t-mo's 3G networks comes out.

[randynchicago]

T-Mobile Wing would be a better phone if they released the RUU updater with the stock version of the ROM that comes on the Wing!!

When do they plan on doing that?

[mlts22]

I'd mainly like to see a faster CPU (preferably keeping the dual core, so the radio stuff is independant) and more onboard RAM/ROM space.

Then, there is the feature T-Mobile announced recently -- a special box that goes onto people's home LANs, where people can make voice over IP calls, and have it automatically handoff to and from the cellular network. Calls made on the wireless at home are free, even if the call gets handed to the cell network.

Of course, I'd like to see a RUU ROM file, as well as a "bare/clean" ROM from TMO, providing pretty much WM6, and the basic T-Mobile network customizations, as a starting base to work from.

[pickpocket]

How about having the extra storage space built in to the phone instead of having to buy an sd card?

[WarezAppz]

Now here's a GREAT Idea! Hotspot @home for the Wing - god knows it'd take little to no-effort for them to allow/enable us to utilize this . . . . .

[galva]

My wife switched over to T-Mobile cuz she wanted the Sidekick (bleh) so she offered to get me the Wing...I really didn't like how slow and sloppy the phone's interface is. Still don't like how slow it is but I've warmed up to the phone since it's so handy. But I do wish that the apps where not so buggy and was more customizalbe. Like customizing the homepage to have using only icons for certain things or framing some parts of the homepage so that you can view different info without having to leave the homepage and watch my phone akwardly blink to the next screen.

[malec7321]

I'm having email issues. My wife and I can not get the send/receive function to work with my home email accounts (Cox Communications). I'm using the Wing and she's on the Dash, both using WM6. We didn't have this problem with WM5 so what's the deal?

This phone would be better if I could get an answer from Tech support why I'm having this problem.


That is an issue with Cox. Recently alot of ISP's have locked their outgoing email to be only able to send from approved IPs. T-Mobile right now is working on getting added to those. Dont worry about it being 6.0, that was just a coincidence.

and

Don't hold your breath for T-mobile 3G . They only have a little bit in Manhattan (apparently) and they were saying early this year that it would be rolled out in August and 1 week away and nothing so far

The ITCs ban on 3g chips is probably the real culprit behind the 3g launch delay. Why launch 3g when you cant even get any 3g phones imported??

[falconeyez]

Hey everyone, I just wanted you to know that out first letter is going out on Friday. If you have any other ideas please add them.

[WarezAppz]

how about giving us the built-in ability to use SIP/VoIP that WM6 provides . . BACK to us . . .

[TheUsher]

I can't even get them to send my phone a message with my password so...don't be surprised you can't all that stuff fixed. Oh and the fact that myfaves just completely doesn't run on my phone anymore.

[RVM]

I was told the Wing would be 3G compatible when TM opens up their 3G network.

I really love my wing.

The T-Mobile Wing would be a better pda if it had 3G, so i don't have to buy a new phone when t-mo's 3G networks comes out.

[Mi|enko]

I was told the Wing would be 3G compatible when TM opens up their 3G network.
You were told wrong.

[RVM]

Well that fucking sucks. What about those using a Herald on 3g networks now?

You were told wrong.

[mrbrady12]

T-Mobile hasnt launched its 3g network yet. As for 3g, Samsung will be the first to release a 3g phone for T-Mobile. @Home will be on the new Curve. And If you want 3g on Windows i think the new HTC Juno and the Kaiser have them.

[RVM]

Damn that means I will have to get a Kaiser or something next year.

Wait, a reason to upgrade is not such a bad thing!

T-Mobile hasnt launched its 3g network yet. As for 3g, Samsung will be the first to release a 3g phone for T-Mobile. @Home will be on the new Curve. And If you want 3g on Windows i think the new HTC Juno and the Kaiser have them.

[TylerC161]

Excuse me if im retarded, but in the manual for the Wing on page 182 it shows you how to hop on a Tmobile hotspot and also how to find one.

Or is that not the same as the "free minute useage" hotspot?

I work for tmobile and this even confuses me!

Tmobile hotspot, in terms of selling it, is a method you can use voip to talk for free when within range of your router (or special tmobile router). With certain devices it also saves batterylife, and anyone else with hotspot capability can connect to your network and talk for free also..

Is this not the same hotspot the guide is talking about?

Im assuming its not, since some of you requested hotspot ability.

[WarezAppz]

Excuse me if im retarded, but in the manual for the Wing on page 182 it shows you how to hop on a Tmobile hotspot and also how to find one.

Or is that not the same as the "free minute useage" hotspot?

I work for tmobile and this even confuses me!

Tmobile hotspot, in terms of selling it, is a method you can use voip to talk for free when within range of your router (or special tmobile router). With certain devices it also saves batterylife, and anyone else with hotspot capability can connect to your network and talk for free also..

Is this not the same hotspot the guide is talking about?

Im assuming its not, since some of you requested hotspot ability.

you are correct, it's not.


I specifically called T-Mobile and spoke with several people to ensure I was understood and understood what was explained to me.

The result - Most T-Mobile employees are just as in the dark about what services equate to what and which can be offered to you as I am.

However, I did accurate depict that Hotspot@Home is NOT the same as picking up a T-Mobile hotspot nor does it equate to allowing the SIP/VoIP for free. By default, T-Mobile removes the inherent ability to activate SIP/VoIP from your phone. (A few patches fix this, and is listed on theswe forums)

So yes it would be nice if they made all of this available for us (of their own accord).

[motorhaith]

Now here's a GREAT Idea! Hotspot @home for the Wing - god knows it'd take little to no-effort for them to allow/enable us to utilize this . . . . .

any luck with this? i havent seen or read anything about updating the software or something to enable this...

[speoples20]

any luck with this? i havent seen or read anything about updating the software or something to enable this...

Its got nothing to do with software. The wing doesn't have the hardware to do hotspot@home.

[duprade]

Your right. The wing doesn't support the hotspot at home.

[Wassona]

Months before I read this post I did the research about using UMA on the wing and from what Ive found is that its just software. What happens is that the system will transfer the calls from radio to radio.

When i set my phone back up to us Voip i called and talked to TMO. I talked to them for days and they denied me at every turn. The answer to why that they finally gave me was that the phone wasnt designed for it. Which i know isnt true. So after a week of research and testing I gave up.

[suemccartin]

I like my wing, but quite honestly the mda was a better phone in several ways (build it is just a much more solid phone and the back doesn't fall off all the time either like it does on the Wing), not the least of which it isn't packed with garbage I don't use. We supposedly have 3G service in several areas around me, not in st. petersburg, florida yet but it is in tampa (just over the bridge) and clearwater 45 minutes away so I'm hoping for service in my neighborhood soon; yes for what they charge for this phone it should have 3G capability, I'm hoping that can be added with firmware updates but again knowing tmobiles attitude in the past I ain't holding my breath. If tmobile had released a mobile 6 upgrade and myfaves support for the MDA I would have kept my MDA but their attitude seems to be one of planned obsolescence so you're forced to purchase a new phone when you want new stuff (and if you don't qualify for a cut rate upgrade yet, all the better because they get a lot of cash out of you for that). I've been looking at the G1 but it doesn't do video it doesn't seen to have the tethering setup so I can use it with a laptop and it would cost me nearly as much as I had to fork out for my wing to upgrade. I'm hearing battery life on the G1 is next to miserable, while the wing has pretty good life with the extended battery even if bluetooth is running all the time. I've been pricing other service providers that offer a better selection of pda phones and some version of myfaves but so far I can't match the price of tmobile's plan.

Right now I pay 100.00 for 600 anytime minutes with myfaves(unlimited calls/minutes to five numbers that you can change at the beginning of every month), free evenings after 9pm, free weekends and 400 text msgs and unlimited internet, plus I have a voip home phone for only ten bucks (included in the 100.00) I can't beat that with a stick at least in my area. I like the windows mobile 6 but they have sooo much garbage on the wing that many packages just won't run. Tmobile needs to release a bare bones firmware for the Wing that lets you pick and choose what you want, this would allow several things, like my gps package that ran perfectly on the MDA to work on the wing. When the phone first got released they said the miniSD slot was not SDHC compatible but they fixed that with a firmware update...if that was possible I'm hoping the 3G compatibility is a similar process, for all I paid for this damn thing I feel I deserve that and since they have no other phones like the wing....I really feel it's incumbent upon them.
I like my wing and the slideout keyboard, I hate tmobile's apparent policy of planned obsolescence not upgrades to a very expensive phone. There are custom roms out there but doing that you take a risk of turning your phone into a brick not a phone, I love the google maps for handheld and now yahoo has a similar product as well (that I don't like as well), if you're out and can't find an address between the two programs you can get where you're going and I really like google's easy to use search facility that lets you ask about mcdonald's or the post office and will look around you and find it for you. I do wish the wing had built in GPS but if you think about it, would you want your expensive phone sitting on the dash where it will get hot or would you rather perch a 50.00 bluetooth gps up there to accomplish the same thing? My phone works great with the bluetooth gps so having it onboard really doesn't seem to concern me other than yahoo maps doesn't seem to be able to find the bluetooth gps (for which I blame the program not the phone). Tmobile can make me happy by fixing several things here but I'm not holding my breath that they will; they seem content to rape you for a new phone not fix things. Probably only a class action suit will change their attitude, hopefully somebody files one...that's all I can say.

[poibowl]

1) processor upgrade
2) free external gps
3) choice of color

I upgraded to the kaiser for the top two reasons, my kids use the two wings now and have put a lot of educational stuff on it, the main problem is that you can't have too many things running at the same time, but for what I paid for it I am still pleased with what i got. my main gripe is the cost for unlimited internet and the fact that the cost is per phone and their customer service i've been with them since 1994 and every year it gets worse.

[kibbles-n-bits]

I am more pissed with HTC than tmo. HTC should have never put out a phone with such a pathetic processor and piss poor memory. tmo needs their ass kicked for selling them. they have made their money and do not give a damn what we think or what problems we have

[mikew29]

1. Update the windows mobile 6
2. Strip the Rom and lose all of the apps
3. Use the stock HTC piece, no customizing
4. 3g