WM6 issue: Locked out by Device-PIN (password incorrect)

[Moaske]

I've been searching the forum all over, cause i'm pretty sure i saw someone else report about this too somewhere on this forum, but i can't find it anywhere anymore... Here's the horrific problem...:

With WM6 (Official Dopod SEA, no SPL) i already encountered two times the horrifying message "Password Incorrect" when i want to login again after a reboot.... No matter how many times i fill in the CORRECT password (ie. Device-PIN), it just keeps me out... This is going to be the second time in 3 days i'm gonna have to do a hard reset (i guess it's time for a backup program), and this has pissed me off completely...
I don't dare using a PIN anymore now... cause it's my only (working) phone right now...and i rely on it.

These lockups happened everytime i made a change to the device like installing an appplication or tweaking something in the registry. After the reboot i'm locked out... :mad:

Anyone any ideas what causes this, and how to prevent/fix it ?

[joymike123]

I have the same problem.
Just did ANOTHER hard reset. And the problem is gone. I'm still investigating.
Feeling that it might have to do with the programs being installed.
I have the same ROM as you.

Keep posting.

[Moaske]

I have the same problem.
Just did ANOTHER hard reset. And the problem is gone. I'm still investigating.
Feeling that it might have to do with the programs being installed.
I have the same ROM as you.

Keep posting.
I'm still busy 'rebuilding' this sucker... :( But as for now can you confirm it didn't happen again even after editing something in registry or installing an app ? That's when it happened to me everytime (while the PIN was enabled during this)...

And the weird thing is that i'm running exactly the identical software-setup as on previous ROM's... like mUn's WM6, LVSW's, original WM5, GPS WM5 and then some... ;) But never ever i had this problem before... i'm thinking more something like bug in new WM6, or maybe the HTC taskman...?

Edit: i added SpbBackup to todays setup....so hopefully when it happens again, i can recover of it more quickly... Also fiddled around the reg until i made sure i did ALL tweaks i want... I'll wait a few days with a PIN this time... :p

[vampaz]

Same thing with me, pin disabled until further developments of this weird bug.

[torpie13]

I can confirm this bug. Happening to my friend with the latest PDAVIEt's ROM based on DPOD WM6 official.

When u flash your ROM and a PIN was setted, you'll be stuck at the boot with a message that tells you : Your mother F* password isn't correct...try again...and Again .. and again...

the only Sollution is to reflash.

Weired, not !!!!

I'm tired on updating & downgrading.


I'll cook my own ROM now :)

[Moaske]

Ok...let's start summing up all that software in our devices... here i go for mine:

-Stowaway BT keyboard driver
-Saman WM5NewMenu
-David Andrs Sun'n'Moon
-Spb Backup (new this time ;))
-Spb PocketPlus 3.2
-Spb Weather
-Spb PhoneSuite
-Ilium Newsbreak
-Caywen Kevtris 2
-larna iContacts
-Google maps
-DeveloperOne AgendaOne and Codewallet 2006
-Coreplayer
-Chi-Tai Batterystatus ext
-ATIfix
-Resco Explorer2007 and Radio
-MS VoiceCommand 1.6
-TomTom 6.03

[NeilM]

I can confirm this bug. Happening to my friend with the latest PDAVIEt's ROM based on DPOD WM6 official.

When u flash your ROM and a PIN was setted, you'll be stuck at the boot with a message that tells you : Your mother F* password isn't correct...try again...and Again .. and again...

the only Sollution is to reflash.

Weired, not !!!!

I'm tired on updating & downgrading.


I'll cook my own ROM now :)

I wonder if this is related to the problem with the DOPOD ROM (and its derivatives) changing the Device Code in TomTom Navigator? It doesn't happen with any other ROM, and has caused problems with TomTom refusing to issue a new activation code. The only solution to that is to regress the ROM to WM5, or flash a non-DOPOD one.

[Moaske]

I don't see at all what TomTom has to do with the specific issue in this thread... :confused:

[cptanz]

It is a known issue and it was WM6 bug. Was reported to MS. With PS turn on, when you take out the battery, WM6 will forget the password. Therefore cannot turn on.

[NeilM]

I don't see at all what TomTom has to do with the specific issue in this thread... :confused:

Probably nothing, but if the DOPOD ROM seems to be misinterpreting password information, it could be the same bug that misinterprets the Devcie Code. Strange thya both only seem to be occuring with DOPOD derivatives.

[Moaske]

Probably nothing, but if the DOPOD ROM seems to be misinterpreting password information, it could be the same bug that misinterprets the Devcie Code. Strange thya both only seem to be occuring with DOPOD derivatives.
Well, i think this has a lot more to do with the fact that you changed the OS image... Although i cannot explain why the cooked MW6 versions do not display this behaviour...

It is a known issue and it was WM6 bug. Was reported to MS. With PS turn on, when you take out the battery, WM6 will forget the password. Therefore cannot turn on.
Correct! Taking out the battery also forces a reboot... So, every reboot makes it 'forget' the password so it seems... :mad:
Incredibly that M$ even dared to release this to OEM's....and even worse: they haven't fixed it yet!!!

[Moaske]

Come to think of it....: i never had this issue with one of the cooked WM6 ROM's (though you get batterydrain problems and slower performance in return).... That's really strange...
Could it have something to doe with the fact that the Dopod ROM has "HTC_P3600i" in the 'About' screen ? (meaning it's for some forthcoming hardware, and NOT the standard P3600 ?)

[cfook]

I've got the same problem too and have tried several ROMS with the same problem. PdaViet 4.00.5, Gullum, etc with the same problem. Problem is, I cannot deal without a PIN as my company exchange server enforces a policy to set a PIN. I've gone back to WM5 now which is very very stable until a solution is found.

[claros]

Come to think of it....: i never had this issue with one of the cooked WM6 ROM's (though you get batterydrain problems and slower performance in return).... That's really strange...
Could it have something to doe with the fact that the Dopod ROM has "HTC_P3600i" in the 'About' screen ? (meaning it's for some forthcoming hardware, and NOT the standard P3600 ?)

Actually I'm using a modified PDAVIET Rom, but I didn't have any i in my about screen when I was using the official dopod.
I'm removing my battery now to have a cold start... I don't have any pin or password problem, even if I'm using a pin protected sim and a pin protected device (two pins at startup)

Ciao

[smiler]

i've got the same problem, with an e-ten x500+....

[saminegm]

I just want to tell you that I never had this problem (which would be terrible for me, cause using Exchange Server you must enter a password unless you do a special registry hack).

I used mun_rus WM6 ROM and I am using Bepes German WM6 ROM and I never had any problems with the password... very strange.

[Moaske]

*Bump*

So it seems to be narrowed down to pretty much all official WM6 rom's, but has anyone found out yet if there's a way to fix this ? Does M$ know ? Have any of the cooks here found what the difference between the WM builds is, that causes this terrible issue ?

I'm still on the Dopod WM6 rom, but my device is totally unprotected now.... unacceptable... :( (apart from having to deal with me to get your hands on my Trin) ;)

[joymike123]

I've been on the PVIET 10 rom for a week with PIN code activated without any problems.
Today I decided to change the dialpad, and as soon as that happens, after a reset, I can no longer enter my PIN.
Anyone having the similar problem?

[Nindy]

I was PDAViet for over a week, I had issues with TOMTOM, when I re-installed and did a soft reset I got the device code error. I had no choice but to do a hard reset and start over again. I was using Ausdim prior to this for ages and never had this problem.

[Fawkes]

I meet the same problem with rom Faman 3.1 Fr
I read somwhere : a bug report about this is present on the Microsoft website. It is a know issue from Microsoft WM6.

[itzik-g]

Same problem was encountered by me on sveral ROM's, both coocked & official DOPOD ROM, i even had a much bigger problem where my Mini SD card was totaly erased and i needed to Re-Format it, Amazaing.
I upgraded a friend of mine to the same DOPOD ROM and experianced the same SHIT problem of wrong pin code.

We must find a fix for it as my company enforce PIN CODE security

[NiteSpeed]

I just soft-resetted my Prophet running the .6 Touch ROM after installing a new input method. Voila, no password whatsoever present in the memory now and I can't use my PDA until I hard-reset. This is REALLY annoying me now.

[Moaske]

I meet the same problem with rom Faman 3.1 Fr
I read somwhere : a bug report about this is present on the Microsoft website. It is a know issue from Microsoft WM6.
You don't happen to have a link to that M$ article on their knowledgebase.....do you ? :D
I've been on the PVIET 10 rom for a week with PIN code activated without any problems.
Today I decided to change the dialpad, and as soon as that happens, after a reset, I can no longer enter my PIN.
Anyone having the similar problem?
Ehr...that's the EXACT problem i described in the FIRST POST of this thread, Mr. "didn't-read-whole-thread"... ;)

[Nindy]

[QUOTE=Moaske;1414375]You don't happen to have a link to that M$ article on their knowledgebase.....do you ? :D

I couldn't find anything on MS KB. The only thing I have found is this in the Windows Mobile Owners circle forum regarding an E-Ten X500.

http://forums.microsoft.com/WindowsMobile/ShowPost.aspx?PostID=1930089&SiteID=65

No real help I know, just that MS are aware and will hopefully provide an update.

[nbertram]

I fished this out of a microsoft forum where a developer complains about the WM6 setPassword / getPassword API not working correctly:

http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=1888032&SiteID=1

Sorry no solution yet but just a bit closer ;)

[skydragon]

I have the same problem.
Holy shit MS MW6

[safwanp]

i forgot my password, wo how to hard reset the phone, how i remove it,


br,

[beautyangel]

hi Moaske,

same trouble here for the password (not the sim one but the device one), after a reset or reboot, even try 1000 times entered the correct password but no way the only thing each time was to re-install the roms.:mad:

[skydragon]

I just hard reset my D810 due to same porblem again. This time I replace the sim card so that take out the battery for my PDA. After that I got the error PIN message after booting up the system again. Soft reset will not affect the password in my case ( I try it many times). Do a backup without password setting will save your life, otherwise it may not recovery your system with backup.

[kelam]

Hi,

Before, I had this same issue :mad: - I just flashing my ROM with OS 5.2.1908 Build 18508.0.7.0. (now already a few days).

After flashing with the new OS ROM, I reset my D810 for several times; turn-off, and take off the battery for a few times. And..., :eek: wow... the issue of lost password is gone... I can login perfectly...

I sync with my office's exchange server that enforce the security policy with password, etc. It's OK till now.

I hope this helps others with this same issue. Btw, now, I use the latest PDAViet downloaded from this forum too.

Cheers! :D

[abinan]

For prevent password dissapearing
[!] For prevent password dissapearing u should (you should make this procedure immediatly after first soft reset ):
1. Set up your connection settings (gprs, edge or wifi)
2. Open IExplorer / Set up Ineternet connection / Open some internet page
3. Click Disconnect button to close internet connection
4. Hold power button and turn off your phone
5. Power on your phone.
After that procedure your password wont dissapear. I think that you should repeat the same for mail account (set up mail account / try to send or recieve your mail / hold disconnect button / turn off your phone)

Work for me !! I have try it on my trinity Faman 3.4 and it work password doesn't disappear !!!!

[skydragon]

Maybe this cause the problem

Spb Backup v1.6.2

Version 1.6.2 (August 02, 2007)
* Issue of email-only restore after hard-reset fixed
* Issue of reschedule backup after reinstallation fixed
* The unfinished backup file is deleted now when the backup is cancelled
* Issue of PIN code on HTC Artemis not accepting in the scheduled mode fixed
* No soft reset while call is active

[acerb]

And isn't there a way to know which password WM6 revert to ? Any default apssword we could input to pass it thru ? There must be one...

[Leon_Steyns]

Maybe this cause the problem

Spb Backup v1.6.2

Version 1.6.2 (August 02, 2007)
* Issue of email-only restore after hard-reset fixed
* Issue of reschedule backup after reinstallation fixed
* The unfinished backup file is deleted now when the backup is cancelled
* Issue of PIN code on HTC Artemis not accepting in the scheduled mode fixed
* No soft reset while call is active

Nope... same problem occurred with Sprite Backup v6. That was the reason I switched to Spb Backup in the first place... :}

Greets, Leon Steyns.

[Leon_Steyns]

It seems to be a random thing: I deliberately switched on PIN and began re-installing cabs applications. In no particular preference, after about eight to ten resets because of re-installing software in random order and/or backing up data (using Spb Backup 1.6.3 now) the wrong password issue pops up again. Among the 'culprits' are: Sprite Backup v6, MyConnect, Spb Time and tminus...

I think this confirms that WM6 has a device PIN bug (maybe due to the change involving the registry?). Reminds me of the MSGINA DLL horror back in the Win2000 days...

I'll try another Trinity ROM for now... :(

Greets, Leon Steyns.

[thommic]

Same problem here.

I flashed my device and everything went fine.

Setup a password (prompt for it after 24hours).

Resetted the device. I was able to log on again.

After a while (maybe after 24hours) I had this bug as well.

A second thing is this startclean.exe thingy. i have no idea why it is there. I I do not delete it I need to setup every connection and settings after a reset. maybe it was something to do with that.

Now I cleaned my device from startclean.exe

I have not tried yet if the password problem happens again. At the moment I have no time to reinstall everything every two days.

[catnip]

I've had it on all 6.1 roms i've tried with 1 exception: 6.1 v4.0 light by ausdim, both his v3's did the password forgetting thing but his new v4 has been fine for the weekend, our exchange server policy is to lock after 2 hours so it locks a lot.

[drdr_4nl]

i totally agree its WM6 issue, i've almost tried all wm6 roms, in the end i've downgraded back to wm5, its related to the PIN forced when syncing with the exchange server and locks automatically after 48hr....

i've tested not to sync with the exchange server the phone did'nt lock.. :(

[sfaguy]

i had this problem several times with WM6. i must say this is most frustrating, not to mention re-installing everything all over again. since then, i just don't use the stupid PIN password.

it really unfortunate that it does not revert to it's default password or some unknown (specific to WM6) that somehow someone in this forum happen to remember and shares it with everyone here.

you would think WM6 aware of this major bug and has a work around for it.

[MilchCow]

Got the same issue on a Vario II running PDAViet WM6.1! No chance anyone knows how to avoid the forthcoming hard-reset, I guess? :o

[BigE]

Folks,

It is an illness of the operating system. The remedy is to avoid using the password feature. I know the security policy connecting Active Sync to an exchange server is forcing it, but if you are willing to bypass it, look for zenyee's 'stay unlock' cab solution.

If you already got locked out, then , unfortunately , hard reset the phone, install everything back, and before connecting to any exchange server run the cab, activate the bypass feature, and no more password is required.

Thanks to Nose Dive for the info. I did not ask his permission but i believe he wouldn't mind sharing this.

I have been hit hard several times with this bug. I don't mind not having a pwd on my phone and there are different ways to protect data that are not that poorly made as the MS pwd.

The problem still lurks even in much newer XIP codes. Somehow some cookers know how to avoid it, and some, as good as their rom is, still have it lurking... Beware.:rolleyes:

BigE

[eww245]

Just want to mention with WM6.5 this bug is still not fixed.
With the new lockscreen I got locked out with the simplepin.
The phone crashed while it was locked, there was no choice but to softreset.
When it turned on it said the password was incorrect, and eventually had to hardreset.

Using Verizon TP2 with stock rom.

[MilchCow]

Alas...Who thought something would finally change for the better? :o