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View Full Version : Sync Issues on Vista x64 after Dopod 810 WM6 upgrade


the_adventurer
19th July 2007, 08:55 AM
hi all,

been searching around for any clues to this but not having any luck.

Prior to doing upgrade I had been using the device successfully on my vista x64 machine.

Successfully performed an upgrade of my device using my XP machine.

Upgraded Windows Mobile Device Center 64 bit edition to 6.1 release on my main PC.

Now, when I connect the phone to the vista pc, i get the customary sound on connection, but device center does not show it as connected. When I check device mgr, I dont see the normal HTC USB Sync item that I did before.

I tried changing the PC to USB setting on the phone and reconnecting, but then PC reports unrecognised device as being connected.

I have tried connecting to different USB ports on the PC with no luck.

Any suggestions appreciated!

Thanks

racerx_
19th July 2007, 09:10 AM
hey, sorry i don't think i have any solutions for you on this.. but just to make sure, i'm assuming you re-enabled usb connections after you upgraded under vista?

on a side note dutchiesmokah has been having trouble upgrading under vista x64 as posted in this thread (http://forum.xda-developers.com/showthread.php?t=317878), and i'm also very curious how to help him overcome this obstacle. I believe he's stuck at disabling driver signing. Do you think you could have a look over there, and report on what you did etc, to get it working?

the_adventurer
19th July 2007, 09:28 AM
hi racerx_

actually, I did my upgrade on a windows xp machine running activesync 4.5 specifically because of that thread. Because of that I never had to go thru the re-enable procedure, as I never disabled it. I merely upgraded the version of Mobile Device Center to 6.1 as I new that was required to support WM6.

I had something similar to my problem happen once before on early version of MDC and WM5, but somehow came good after multiple disconnect/re-connect attempts.

Sent a request to Dopod Asia support a week ago and have not had a response yet.

racerx_
19th July 2007, 09:32 AM
oooOOOOooohh.. i see what you're saying. Sorry, i didn't read your first post carefully enough. That is weird that it won't sync. I've posted about some weird sync issues as well.. not sure if it's related, but..

under xp my device suddenly stopped syncing and would report an error each time, although it made the connection sound, and activesync turns green so it knew my device was there. It would come and go. I deleted both activesync partnerships on my device (not computer) and magically it's working.. it may not have anything to do with your issue, but just thought i'd share in case it helps out


on a side note, that other thread regarding vista upgrading is moving pretty slow. You think you could be convinced to be a guinea pig and try some of those methods for upgrading under visa and report on what works? :D