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View Full Version : g4 wm6 doesn't connect to activesync.


irv6744
21st July 2007, 06:19 AM
i let my almost-future son-in-law take home and play with my g4 wizard love wm6 cingular branded wizard.

he mailed it back to me and now it won't connect to activesync 4.5.

if i uncheck advanced settings on the usb settings page, the computer gives me the usb balloons that says it is connected to the computer.
activesync doesn't even want to look for the pda.

if i check the box, activesync tries to find the pda but fails.
also, the computer doesn't seem to connect to the computer since there are no usb balloons.

is there anything i can try short of reinstalling wizard love.

thanks

bokathug1
23rd July 2007, 01:44 AM
Plug it into the usb wire, turn it on and then do a hard reset do not unplug it till active sync pops up on your computer.

peter petrelli
23rd July 2007, 01:55 AM
i let my almost-future son-in-law take home and play with my g4 wizard love wm6 cingular branded wizard.

he mailed it back to me and now it won't connect to activesync 4.5.

if i uncheck advanced settings on the usb settings page, the computer gives me the usb balloons that says it is connected to the computer.
activesync doesn't even want to look for the pda.

if i check the box, activesync tries to find the pda but fails.
also, the computer doesn't seem to connect to the computer since there are no usb balloons.

is there anything i can try short of reinstalling wizard love.

thanks

You havent mentioned what OS you have on your pc. If you have XP SP2 you can sometimes jumpstart activesync 4.5 by restarting the DHCP.

Start -> Control Panel -> Administrative Tools (only visible in classic view of control panel) -> Services -> DHCP client -> Restart

thefatboyz
30th July 2007, 01:59 PM
You havent mentioned what OS you have on your pc. If you have XP SP2 you can sometimes jumpstart activesync 4.5 by restarting the DHCP.

Start -> Control Panel -> Administrative Tools (only visible in classic view of control panel) -> Services -> DHCP client -> Restart
i've got the same problem olso with xp sp2 and i tried it on vista .
after the update to wm6 its shitty both solution didn't work for me.
I hope some one get a solution

thanxxx

dCY
1st August 2007, 09:03 AM
Same problem with me too..
all the sudden the activesync service in WM6 doesnt start at all..
ActiveSync on PC warns me there is a problem with the connection..

Is there anybody out there that knows how to get the ActiveSync service back and running again.? I tried the the taskmanager to look for the service itself. But found out that the activeSync service is nowhere to be found between the other services. 16 other services are found.

I tired it on Vista (Mobile 6.1) and Windows XP SP2 (Activesync 4.5)
It does not help when i start the program ActciveSync (application) in WM6.

dleeming
1st August 2007, 01:31 PM
Same problem with me too..
all the sudden the activesync service in WM6 doesnt start at all..
ActiveSync on PC warns me there is a problem with the connection..

Is there anybody out there that knows how to get the ActiveSync service back and running again.? I tried the the taskmanager to look for the service itself. But found out that the activeSync service is nowhere to be found between the other services. 16 other services are found.

I tired it on Vista (Mobile 6.1) and Windows XP SP2 (Activesync 4.5)
It does not help when i start the program ActciveSync (application) in WM6.

I had the same problem one time after flashing to WM6. How I got it to work was to delete the old mobile device from my active sync, then connect the usb cable.

irv6744
10th August 2007, 07:44 AM
i've tried all the hints here but so far no connectivity to activesync.

did anyone get the pda seen by winxpsp2 any other way that worked.

i can get into boot loader but still no connection ro activesync.

thanks

zizozeidan
12th August 2007, 03:05 PM
Hi
in the begining , sorry for my poor langague
first point u should have active synchronize virgin 4.5 not earlier
second point delete the old connection from the programe.then make a new connection between ur device & pc. it will work properly (in shaa allah)
try it & let me know

irv6744
13th August 2007, 05:03 AM
zizo

shalom

i uninstalled activesync and then rebooted, downloaded a new copy and reinstalled it.

the computer sees the pda through the rndis driver and says it's installed.
at the end of the install i got some kind of message about outlook not being the default email reader but i ignored it.
then i ran the basic outlook setup but did not make outlook the default mail client.
but active sync still refuses to connect to the computer to the pda.

any other thoughts.

later tonight or during the week i will try it on another xp computer and then a vista computer to see if one of them works.

jangoboy
13th August 2007, 06:51 AM
Hey lissen folks.... any luck on finding the solution.... were u guys able to run the AS4.5 after removing the device? If yes, how do you remove the devioce?

jangoboy
13th August 2007, 06:52 AM
I know its a problem with PC because i tried it on other PC with Win2000 and it worked fine. ANything to do with firewall perhaps?