View Full Version : htc s620 stuck at startup
surfer
24th July 2007, 02:16 PM
Hi,
My S620 is stuck at the startup screen showing just the htc logo and won't go any further. Anyone know how I can fix this?
Manolito
24th July 2007, 03:05 PM
Try to remove the battery, the SIM card and the memory card. Just insert the battery and try again. This worked for me.
surfer
24th July 2007, 03:16 PM
It does not work:-( Anyone know how to put directly into bootloader mode?
surfer
24th July 2007, 03:29 PM
Or anyone has any other tip?
surfer
24th July 2007, 05:38 PM
bump anyone have an idea why mine stopps at the htc screen at start up?
egosumpaul
24th July 2007, 06:22 PM
Did you tried hard-reset? You need at least one previous sync sesion, or you will loose everything stored on the device.
surfer
24th July 2007, 06:25 PM
I tried that. Not working;-(
surfer
24th July 2007, 08:47 PM
It does not react at keyboard pressure at all;-(
jhwo99
24th July 2007, 09:58 PM
Hi,
My S620 is stuck at the startup screen showing just the htc logo and won't go any further. Anyone know how I can fix this?
which rom did you use and have you unlocked it with Imeicheck ?
surfer
24th July 2007, 09:59 PM
which rom did you use and have you unlocked it with Imeicheck ?
The WM6 rom and it was unlocked through imeicheck. Any ideas?
jhwo99
24th July 2007, 10:10 PM
The WM6 rom and it was unlocked through imeicheck. Any ideas?
I had a similar problem and Imeicheck helped me out.
"Plan B" worked for me.
I hope this will help you.
A) flashing ANY new ROM as CROSS-MODEL-ID update
B) Fix the "Data crashes"
In case you have problems please indicate the step letter/number which is not clear / not working for you.
Just do EVERYTHING EXCAT STEP BY STEP and everything will work.
---------
A)
Please do it EXACT step by step like described now and it will work (it is ESSENTIAL that you do it EXACT STEP BY STEP)
0) turn off antivirus/firewall/everything else running in background
1) start phone in windows, connect active sync (green circle in system tray of your pc)
2) start the unlocker (phone screen will turn white, active sync will disconnect, THIS IS NORMAL)
3) when asked for KEY-FILE or COMM ERROR#1 comes up WAIT 2 MINUTES (DON'T TOUCH ANYTHING)
4) DO NOT TOUCH PHONE AT ALL for ALL the next steps!!!
5) remove USB cable
6) close the unlocker on PC
7) reconnect USB cable
8) unpack the "RUU_Excalibur_TMO_US_1.20.531.1_4.1.13.34_02.79.90 _Test.exe"
(right click on the .exe and select "Winzip->Unzip to folder..."
9) in the extracted folder you will find a file called like "RUU_signed.nbh" (.NBH), open it with HEX EDITOR (e.g. HexWorkshop) and locate the string like "EXCA20000" near the beginning of the file. Change it to "EXCA****" (all without the quotes, overwrite the DIGITS with STARS)
10) in the extracted folder you will find a file called like "RUU_Update.exe", open it with HEX EDITOR and SEARCH the string "BsaD5SeoA" and OVERWRITE it with "IMEICHECK" (all without the quotes)
11) start the just edited RUU_Update.exe now and make the ROM update (screen of phone will stay white ALL THE TIME, THIS IS NORMAL)
12) wait till update is complete and phone will start with the new ROM
13) To fix the "Data Crashes" problem just make a COMPLETE run of the unlocker (see B) ) and you are done.
---------
B) To fix the "Data crashes" you only have to make a COMPLETE run of the unlocker.
Please do it EXACT step by step like described now and it will work (it is ESSENTIAL that you do it EXACT STEP BY STEP)
0) turn off antivirus/firewall/everything else running in background
1) start phone in windows, connect active sync (green circle in system tray of your pc)
2) start the unlocker (phone screen will turn white, active sync will disconnect, THIS IS NORMAL)
3) when you get COMM ERROR #1 WAIT 2 MINUTES (DON'T TOUCH ANYTHING)
4) DO NOT TOUCH PHONE AT ALL for ALL the next steps!!!
5) remove USB cable
6) close the unlocker on PC
7) reconnect USB cable
8) start unlocker again and now it will complete the unlock
9) at next start the "Data Crashes" will be away.
jhwo99
25th July 2007, 01:36 PM
The WM6 rom and it was unlocked through imeicheck. Any ideas?
Is your problem solved ?
surfer
25th July 2007, 03:11 PM
Is your problem solved ?
I can acess the bootloader now. So all i've to do is to find an official WM5 rom to try and flash back again. Any ideas?
jhwo99
25th July 2007, 03:57 PM
I can acess the bootloader now. So all i've to do is to find an official WM5 rom to try and flash back again. Any ideas?
You van find the WM5 rom in this forum, but i suggest to install the Russian HTC rom. This works great (for me).
I work with all the options in the telephone, the whole day. Without any problems !
the-light
11th May 2008, 04:43 PM
hello
Need Help pls! my new htc dash has stucked on the wm6 logo, active sync does not recognize the phone . it happened after ive installed on phone language extender
could any1 help pls...?
thnks
jdoggraz
11th May 2008, 04:58 PM
Ok this is what you do, hold down the camera button located to the right of the space bar for like 10 seconds, then while still holding it own plug the USB in and you should see the menu come up with three colors. This is where you load your original ROM and if its T Mobile you can get the rom from the website.
the-light
11th May 2008, 05:37 PM
thank you very much for ur reply. i got the 3 color on screen. pls advise meaning of "flash..." pls note im not a t mobile member
thank u so much for helping
jdoggraz
11th May 2008, 05:41 PM
Oh ok I can get that rom for you, well flash means to install. Let me ask you one quick thing is your phone tmobile branded. Like does it have the tmobile logo on it or not.
the-light
11th May 2008, 05:44 PM
nop
the phone aint branded
i actually got wm6 and when i try to install it the black window says there s no device connected..
jdoggraz
11th May 2008, 05:48 PM
Um... Well use this file to reflash it okay. Make sure that the tri-colored screen is on when you try to install the rom (reflash means install ok)
http://rapidshare.com/files/78865608/RUU_Excalibur_HTC_WWE_Brightpoint_US_1.33.422.1_4. 1.13.51_03.07.90_Ship.exe.html
the-light
11th May 2008, 06:48 PM
yessss, done.
thank u so much for ur help, u dont know how terrified i was..., just another quick q: should i now install wm6 or this rom is cool?
jdoggraz
11th May 2008, 07:08 PM
Install this rom that I have in my signature. It is so perfect, and it works nice.
the-light
11th May 2008, 07:47 PM
ive tred to install the rom updater and it says file is corrupt, should ive installed other exe?
jdoggraz
11th May 2008, 07:53 PM
na you run the auto.bat file and it should work from there.
the-light
11th May 2008, 08:21 PM
it is really nice. hope im not interrupting u too much..now , when i try to add @ simbul it appears as the british pound..any suggestions?
jdoggraz
11th May 2008, 08:28 PM
Oh ok here is the solution. Download this file to your phone or drag it to your phone, and then use resco explorer to replace it with the file under windows in your phone (resco explorer is located under tools i believe and then you select action and move to - make sure to move it under windows ok) It will ask you to override and say yes, reset the phone and get back to me. Let me know if problem is solved.
Here is the file:
the-light
11th May 2008, 08:44 PM
works great.
i appreciate so much ur help.
thx, god bless.
jdoggraz
11th May 2008, 08:45 PM
Yes, well if you need anything feel free to send me a message or just ask and I will try to help you out ok. God bless.
the-light
20th May 2008, 04:51 PM
hi, how r you?
i got this game (guitar hero) which is .jar file, i have extracted it but now there r more files with .jar.
would u instruct me how and what file to install?
thx
jdoggraz
21st May 2008, 03:34 AM
Just drag them to your phone and click on the .jar file.
hell.cu
11th September 2008, 02:39 PM
Hi to all, i am new to this forums. Need some help...
I just have an HTC s621, fisrt i believe it was locked, so I pay for an unlocking code WorldWideWeb. I just got it and i realized that it is not asking me for a code.
It suposed to ask me for a code with the wrong SIM inserted. But what it does is ask me for "SIM PIN CODE" i inserted and then it shows me the DATA CRASHES ..... ERROR.
Could some one point me in the right direction to fix this. I dont need a better OS, i just need the phone to work I have a BlackBerry Curve this one is for my mom, so just need the phone to work...
It is locked??? Could this be fixed?? How???
Thanks in advance....
pd: i will be posting in a new post...
I had a similar problem and Imeicheck helped me out.
"Plan B" worked for me.
I hope this will help you.
A) flashing ANY new ROM as CROSS-MODEL-ID update
B) Fix the "Data crashes"
In case you have problems please indicate the step letter/number which is not clear / not working for you.
Just do EVERYTHING EXCAT STEP BY STEP and everything will work.
---------
A)
Please do it EXACT step by step like described now and it will work (it is ESSENTIAL that you do it EXACT STEP BY STEP)
0) turn off antivirus/firewall/everything else running in background
1) start phone in windows, connect active sync (green circle in system tray of your pc)
2) start the unlocker (phone screen will turn white, active sync will disconnect, THIS IS NORMAL)
3) when asked for KEY-FILE or COMM ERROR#1 comes up WAIT 2 MINUTES (DON'T TOUCH ANYTHING)
4) DO NOT TOUCH PHONE AT ALL for ALL the next steps!!!
5) remove USB cable
6) close the unlocker on PC
7) reconnect USB cable
8) unpack the "RUU_Excalibur_TMO_US_1.20.531.1_4.1.13.34_02.79.90 _Test.exe"
(right click on the .exe and select "Winzip->Unzip to folder..."
9) in the extracted folder you will find a file called like "RUU_signed.nbh" (.NBH), open it with HEX EDITOR (e.g. HexWorkshop) and locate the string like "EXCA20000" near the beginning of the file. Change it to "EXCA****" (all without the quotes, overwrite the DIGITS with STARS)
10) in the extracted folder you will find a file called like "RUU_Update.exe", open it with HEX EDITOR and SEARCH the string "BsaD5SeoA" and OVERWRITE it with "IMEICHECK" (all without the quotes)
11) start the just edited RUU_Update.exe now and make the ROM update (screen of phone will stay white ALL THE TIME, THIS IS NORMAL)
12) wait till update is complete and phone will start with the new ROM
13) To fix the "Data Crashes" problem just make a COMPLETE run of the unlocker (see B) ) and you are done.
---------
B) To fix the "Data crashes" you only have to make a COMPLETE run of the unlocker.
Please do it EXACT step by step like described now and it will work (it is ESSENTIAL that you do it EXACT STEP BY STEP)
0) turn off antivirus/firewall/everything else running in background
1) start phone in windows, connect active sync (green circle in system tray of your pc)
2) start the unlocker (phone screen will turn white, active sync will disconnect, THIS IS NORMAL)
3) when you get COMM ERROR #1 WAIT 2 MINUTES (DON'T TOUCH ANYTHING)
4) DO NOT TOUCH PHONE AT ALL for ALL the next steps!!!
5) remove USB cable
6) close the unlocker on PC
7) reconnect USB cable
8) start unlocker again and now it will complete the unlock
9) at next start the "Data Crashes" will be away.
pacificministries
14th February 2009, 06:17 PM
a newbee here..but my tmobile was in process of flash when activesync lost connection...now I can't get past gray htc logo screen...not sure how to fix it..lost cause?
thanks for any input
roloracer
15th February 2009, 12:07 AM
a newbee here..but my tmobile was in process of flash when activesync lost connection...now I can't get past gray htc logo screen...not sure how to fix it..lost cause?
thanks for any input
First off , welcome to the forum. It's nice to see new people doing a search and finding the correct thread to ask a question, instead of making a new thread. Did you try a hard reset? Turn the phone off, hold both soft keys and turn it on. Follow instructions on the phone.
If it doesn't work , try holding the camera button down and plugging the usb cable connecting it to the computer, that should give you the bootloader tricolored screen. then you can flash.
alamouroux
1st March 2009, 06:37 AM
Ok this is what you do, hold down the camera button located to the right of the space bar for like 10 seconds, then while still holding it own plug the USB in and you should see the menu come up with three colors. This is where you load your original ROM and if its T Mobile you can get the rom from the website.
After a failed rom update, mi HTC S60 stuck at startup WM6 screen, I've tried this procedure (hold camera button then plug USB) but I don't get the three colors screen. Any help? please?:confused:
roloracer
1st March 2009, 04:11 PM
After a failed rom update, mi HTC S60 stuck at startup WM6 screen, I've tried this procedure (hold camera button then plug USB) but I don't get the three colors screen. Any help? please?:confused:
did you do it while the phone was off? hold the camera for like 10 sec. and plug the usb.
alamouroux
1st March 2009, 05:40 PM
did you do it while the phone was off? hold the camera for like 10 sec. and plug the usb.
Oh, sorry. I did it while the phone was off and I got the three color screen now. How can I update the rom?? Thank you
seman
19th May 2009, 10:39 PM
ican help u about u phone that restart &restart ok
but u 2 fingers at the dash buttons - -
ans power on the phone at the same time and still but u fingers at the 2 buttons and wate u will see a massage to hard reset u phone ok priss the green buuton it is the send button that the message said
and wm6 dosnot support arabic
i go back to wm5
i hope i can help u im salah from egypt
buy
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