8525 won't stay asleep

[texas]

Hello,

I just migrated from a 8125 to the 8525. One of the first things I did was upgrade to the latest (official) ATTWM5 Rom.

Something that the 8525 is doing that the 8125 did not do is staying asleep. From time to time when I put the phone (or it goes) into standby mode the phone will wakeup, and the screen comes back on.

Sometimes it does it when I get new a new message, otherwise it wakes back up for no apparent reason.

Is this a known bug or an isolated issue?

Thanks
BigTex

[MikeChannon]

Hello,
From time to time when I put the phone (or it goes) into standby mode the phone will wakeup, and the screen comes back on.
Sometimes it does it when I get new a new message, otherwise it wakes back up for no apparent reason.
Is this a known bug or an isolated issue?
Thanks
BigTex

It may be the Active Sync auto connecting (or trying to) problem. If you do not use direct push e-mail then you could try the fake server procedure here:

http://forum.xda-developers.com/showpost.php?p=1288215&postcount=36

Mike

[texas]

It may be the Active Sync auto connecting (or trying to) problem. If you do not use direct push e-mail then you could try the fake server procedure here:

http://forum.xda-developers.com/showpost.php?p=1288215&postcount=36

Mike

Thanks for the reply Mike.

But the thing is, Active Sync always ran on my Wizard (8125) when the phone was in standby/sleep mode. Even upon getting a message on the Wizard the phone would beep, and or vibrate but it would not wake up (come on).

I had a total of 2 8125's and both behaved the same way.

This being my first 8525 I can't compare this behavior to another.

I've also basically have the 8525 setup the same as my 8125 with much of the same programs installed.

BigTex.

[mutantblack]

mine is doing the same too. I format the whole phone and didn't install any applications just in case they wanna sync or something and yet still the screen doesn't wanna go to sleep. Keep on coming up every 15 mins or so which is very annoying and wasting my battery. I will try to sync thing and hope it fixes my problem.

[V J]

My TYTN also does it... but it is so rare (less than once a month) I
haven't searched for a solution.

I have read that it might be caused by the ir port: the default
functionality is to accept incoming connections (in Settings > Connections
> Beam > accept all incoming beams). Light falling on the ir window
might trigger the device into thinking there is ir activity. If
this is the case, disabling this function might be a solution...


Jörg

[mutantblack]

my ir is turned off. so it can't be the problem. Plus I found out that if i don't accept all incoming beams, even if somebody else wanna send me something through bluetooth, my phone doesn't accept anything. So I have to turn on that feature to accept from bluetooth. I think it's weird.

[texas]

My TYTN also does it... but it is so rare (less than once a month) I
haven't searched for a solution.

I have read that it might be caused by the ir port: the default
functionality is to accept incoming connections (in Settings > Connections
> Beam > accept all incoming beams). Light falling on the ir window
might trigger the device into thinking there is ir activity. If
this is the case, disabling this function might be a solution...


Jörg

Thanks for the reply V J.

Took a look at the settings on the IR port and it is off (not checked).

BigTex.

[MikeChannon]

Try setting Active Sync to manual otherwise it will run by itself (unseen) in the background.

The person who posted above with a very regular switch on every 15 mins sounds more like a push mail setting.

Mike

[texas]

Try setting Active Sync to manual otherwise it will run by itself (unseen) in the background.

The person who posted above with a very regular switch on every 15 mins sounds more like a push mail setting.

Mike

But what I am saying is I shouldn't have to do that. On my 8125 Active Sync was set to sync "As items arrive" during peak times. Just like on the 8525.

I set the AS to only sync manually at night (11p-7a) and best I can tell it doesn't wake up. So I concur it is something to do with AS but why is the 8525 behaving differently then the 8125? I know it's a different phone, but both are running the same OS (WM5).

[mutantblack]

ok. i tried that activesync to manual and then my phone is still turning on the screen by itself. It's very annoying. Now I don't have any applications at all. Active sync is set to manual already. no 3G is connected. what else can I do? should I just reflash the firmware again?

[v3patel]

Hello,

I just migrated from a 8125 to the 8525. One of the first things I did was upgrade to the latest (official) ATTWM5 Rom.
......

Thanks
BigTex

Do you have email account set up 8525?
One of the option while setting email is to check email at every 5 minutes. if this is check (if you have email) then uncheck and see if that solved the problem.

[texas]

Do you have email account set up 8525?
One of the option while setting email is to check email at every 5 minutes. if this is check (if you have email) then uncheck and see if that solved the problem.

The only email account I have on the phone is my Active Sync Exchange account that's been discussed earlier in the thread.

One thing I observed today. I still have my AS set to sync as items arrive and while I'm still having the issue, it doesn't seem to "wake up" every time.

Strange.

[dgduris]

My 8525 does this too. I just set the profiles so that when the phone is off charger, the screen shuts off in 1 minute. For the nightime I set the screen to shut off in 30 seconds.

In the car (the car profile) it is set for 2 minutes.

That way this turning on uses as little battery as possible. i live in Providence, RI and think this might have something to do with switching from 3G to Edge - based on which signal is stronger.

OH! Yeah! You have to get phonealarm from PocketMax to do the profiles thing

[mutantblack]

see before i upgraded the firmware, i dont have that problem. so now i just took a chance and upgraded to WM6. no more screen problem.

[baycaumuoi]

One of the option while setting email is to check email at every 5 minutes. if this is check (if you have email) then uncheck and see if that solved the problem.
That is correct with my Dopod P800W.Thank you.