Disconnect during ROM upgrade

[itsbrianwithay]

my USB cord disconnected during a rom upgrade, and I can't get back to the recovery screen on the computer. My phone is currently in the 4 color mode (red, green, blue, white), how can I get it out of that to continue my rom upgrade or start over?

att 8525

[g35driver]

Mine did that a couple times, I just started the process over again and my phone is working great

[itsbrianwithay]

but doesn't the ruuupdater.exe have to verify that activesync is running so it can connect to the phone? the phone won't even load now, just goes to the multi colored screen.

I've also tried restarting the update program for both the 1.50 rom and the wm6 and both cannot connect to the device, because it is stuck at the multi-colored screen (which currently says "usb" since I have it connected to the usb)

[ZzFDKzZ]

Have you try a soft reset? That usually works for me.

[itsbrianwithay]

how do i do a soft reset if I can't perform any functionality on the phone? not a smart remark, I just can't perform any actions on the phone, doesn't even boot up, like i said, only the red, green, blue and white screen appears when i turn the phone on.

thanks for your help guys.

[ZzFDKzZ]

how do i do a soft reset if I can't perform any functionality on the phone? not a smart remark, I just can't perform any actions on the phone, doesn't even boot up, like i said, only the red, green, blue and white screen appears when i turn the phone on.

thanks for your help guys.

Get your stylus and poke the little hole next to the IR near the usb port. Check your manual if you can't locate it.

[itsbrianwithay]

I understand where that is located though, when I click it, it brings me back to the multi-colored screen.

[Pc78]

First of all do you have HardSPL installed? If yes there are no problems...just run the upgrade again and choose the SPL version you have (and not the SSPL, cause it hasnt`t worked for me!) and go ahead...it will work!...at work I have a bad USB cable and in last week have failed to upgrade about 3 times...every time can resume from the begining withouth problems...

Regards,
Primoz

[itsbrianwithay]

Primoz, that was the info I was looking for, thank you so much. I received an error saying the image file was corrupt but I will continue working on it.

[itsbrianwithay]

Now I'm having an issue when wm6 loads (still have not repaired the ROM update yet), it hangs at the Windows Mobile 6 screen and does not go to the today screen, any ideas?