What to do when activesync does not work

[saawan]

i tried to upgrade to new kitchen image but it came up with activesync broken. now i want to revert to another image but does not know how this can be achieved.

is it possible to bring herm100 into SPLv bootloader and have it talk over USB so that a new image can be transferred?

[slimshadee]

Did you try a soft reset first, then test if you can get AS to connect, then try hard reset.

Do this while DISCONNECTED from the PC.

Sometimes after flashing a new OS, I have lost AS connectivity. A soft reset of the device, or a power cycle reboot always solved the problem.

[saawan]

i tried both soft and hard reset but it does not help. when it tries to activesync then it connects to "'USB" instead to "USB" - note ' before USB.

[slimshadee]

OK, you can enter bootloader and flash another image through the USB using the RUU.

[todd_jg]

OK, you can enter bootloader and flash another image through the USB using the RUU.

Right. Nice one slimshadee.
The other alternative is to flash using SD Card method.