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ahmeed80
13th August 2007, 07:32 PM
HI...i got a T mobile Wizard(i dont know if its the correct name of my device but its d same as k-jam).The problem is i cant connect my device with PC using Active SYnc...My PC detects my phone but when i start ACtive Sync it shows me connecting and after some time it says cant connect.I tried alot i changed the PC i changed the cable but nothing works....Plz need help in this regard....My Rom version is 1.8.10.2 WWE and its an old one....Plz
cavyman
13th August 2007, 07:42 PM
HI...i got a T mobile Wizard(i dont know if its the correct name of my device but its d same as k-jam).The problem is i cant connect my device with PC using Active SYnc...My PC detects my phone but when i start ACtive Sync it shows me connecting and after some time it says cant connect.I tried alot i changed the PC i changed the cable but nothing works....Plz need help in this regard....My Rom version is 1.8.10.2 WWE and its an old one....Plz

What version of ActiveSync are you using?
ahmeed80
14th August 2007, 09:50 AM
well i tried with version 4.5,4.2 and even 3.8..but the problem still exists....any suggestions???
odyvan
14th August 2007, 12:38 PM
ActiveSync 3.8 can't work with WM5 devices :)
ahmeed80
14th August 2007, 03:48 PM
i tried with 4.2 and again 4.5..but nothing seems to b happend...wat to do now???
TMB_XV6700
14th August 2007, 05:53 PM
Ahmeed,
Use the Troubleshooter in the Help menu for Activesync 4.5; this will test your connections. Most likely scenario is you have a firewall or other security problem that is preventing the phone from connecting.
Bulldog
14th August 2007, 08:01 PM
Ahmeed,
Use the Troubleshooter in the Help menu for Activesync 4.5; this will test your connections. Most likely scenario is you have a firewall or other security problem that is preventing the phone from connecting.

I second that.
but below fast support
1) disable your firewall and try to connect, if not o.k
2) on your PPC go to settings>Connections> USB to pc >disable the advanced network functionality.
wovens
29th August 2007, 11:46 AM
i tried with 4.2 and again 4.5..but nothing seems to b happend...wat to do now???

Hi,

Did you solve your problem?
If not, did you delete any notifications from your device using either sktools or memmaid?
If yes, it may be the reason you cannot connect. Look at this thread and see if it helps:
http://forum.xda-developers.com/showthread.php?t=302459&highlight=sync+problem