Questions from a new(bie) Mogul owner

[bengalih]

Hi all,

Please go easy on me here, as I have some probably pretty basic questions. I have been digging around the internet (mostly these forums) for the past two days since I got my new Mogul from Sprint running WM6. I had the PPC-6700 prior to this (as I expect most of you had) and I was fairly good at tinkering on that one, but I'm on new ground here with WM6 and a new phone.

First, I am a little confused by all the names.

For sure, I know that this phone can be called the Titan, the Mogul, or the PPC-6800. What I'm not sure of is that some people also call this the Hermes or the TyTn. I figured Titan and TyTn were the same things, but apparently not.

The main reason I'm asking is so that when I am looking for information and posts on this phone, which can I use and which should I disregard. It seems that many of the things posted under the Hermes forum are valid for the Mogul as well, but alas..I'm confused.

Once we get names settled, I'm going to start with only one other question that I have dire need for. I have looked around for answers and most are many months old, so I have to think that there are some more recent findings. My question regards Microsoft Voice Command 1.6 with a BT headset on this phone.

I have installed MS VC 1.6 and paired my new Cardo Scala 800 headset. It seems to work with the following problems:

1) BT quality is not great, including VC voice getting cut off. This is my first BT headset with this phone, and I have read that many people have poor BT quality with this phone. If that's the case, can anyone recommend a BT headset that works well with this phone (preferablly one that charges directly via mini-USB).

2) Confirmation don't work - based on what I have read this is a problem with all WM6 phones with VC 1.6. It appears the only solution is to disable confirmations completely. I have done this and it appears to be able to function. I just want to confirm that there isn't any newer data out there for this issue.

3) Last issue is that I don't get notifications. Meaning, when an incoming call comes in I get the ringing sound, but it doesn't tell me the name. In my searches I came across this posting:
http://forum.xda-developers.com/showthread.php?t=316881&page=51

It is for the Hermes (again..confused) but contains a zip file with 4 files to copy over the default VC files. When I did this and reset my phone, notifications seem to work. I want to make sure that this is the best way to get VC 1.6 working as fully as possible on this phone.

I really appreciate any feedback you can give.... I have a few more questions, but I'll wait till we get these squared away.

Thanks to all!

[AJerman]

Well, I've not been a Mogul owner for much longer than you, and certainly have been a PPC owner less (this is my first PPC), however let me try to answer a few of your questions.

First, the "Sprint Mogul" is Sprint's name for this phone. The phone "codename" of sorts is the Titan, and model is the PPC-6800. Hopefully I got that all right. Bottom line, they all refer to the same phone. Also, different cell companies have different names for phones, so it can get a little confusing sometimes.

Now the TyTN is the same device as the Hermes, aka the 8525. From what I've gathered in my short experience, this is basically the same same phone as the Titan, however, it's the AT&T GSM version. Where we have CDMA and EVDO, it has GSM and HSDPA.

The files get tricky too, and you have to know your way around the system before you try replacing files from other phones. A lot of files (and issues) are general for WM6. That means that any device running WM6 may have these same files, behaviors, or issues. However, with that said, certain files are specific to the network. Some of the things like dialers are coded for GSM on one phone, and CDMA on another. So if you think it might have anything to do with the network, double check before you replace it from another phone that's on a different network. In your case, the voice command thing is general to WM6, so grabbing the files from the Hermes was ok.

The bluetooth? Well, that's a question a lot of us still have. The bluetooth on these phones suck. I've heard a lot of people say it's HTC's fault, and I've also heard a few people say WM6 just isn't good with BT anyway. I personally haven't gotten into what's wrong with it much yet, so I can't tell you exactly the issues, but we can only hope for a firmware and/or software update in the future that will help these problems.

I know that if you look around, I've seen lists where people have listed which BT headsets seem to work well, and which don't. The only I have, and thus have tested, is a Jawbone, and I can report, as well as tell you from reading, it's one of the better BT headsets for this phone. It's a little expensive though, so it's not in everyone's price range. Unfortunately I can't help much past that since I've never used any other, but if you search you can probably find threads like I mentioned and just get feedback from other people.

Also, I've never played with Voice Command, so I can't answer any more specific questions on that subject. Hopefully I helped clear a few things up. As I said, I'm definitely still learning myself, but I've been taking in all kinds of information. I love this phone and don't see how I've survived without a PocketPC before.

[bengalih]

Ajerman,

Thanks for your input. Ok that makes sense regarding the AT&T GSM version. I think most of what I will want to tweak will be related to WM6 and not carriers.

Unfortunately my Cardo 800 BT headset is my first headset too, and this is the first time I'm using it with the phone. So, I too don't have anything to gauge it against. I'm probably going to return the headset however as it was advertised as having a mini-usb charging jack, when infact it has a micro-usb. I saw the jawbone, looks nice, but again, I only want a headset that uses a mini-usb jack (too many adapters to carry around).

My next questions (hopefully someone can address), is unlocking the Extended ROM for customization. I did this on the PPC-6700 WM5 with an Extended rom unlocker tool and modified the config.txt in there to automatically install certain apps upon hard-reset.

I need to assist the mobile admins at my company with setting everyone's phone up with some additional settings en masse.

Is it safe to use the same procedures on WM6? I'm probably going to try it anyway ;) but thought someone could point me to a good primer on upgrading my skills from WM5 to WM6.

Any more input is valued!

thanks