Seriously broken sound!!

[richardkemp]

I have no idea what caused this (no drops recently) but would REALLY appreciate some help as my phone is really useless at the moment.

Presently, absolutely NO sound comes out of my phone at any point, via speakers or headphones, except during calls, where i can hear the other person but they cant hear me, i.e. microphone isnt functioning.

I have no idea what causes this, I have done a hard reset and inserted and removed headphones many times.


I should clarify that by absolutely no sound, I mean nothing on the phone works sound wise. You can in fact hear a really faint clicking/popping sound occasionally, but its grey noise, its not really quiet versions of what the sound is meant to be.


Many thanks if anyone can help!

[richardkemp]

I also made a brief voice recording on the phone and copied it to my PC to find it was blank, so microphone doesnt work outside of a call either.

.. summary: mic broken, speakers only work in a call.

Help?

[richardkemp]

Bump! Please?

[dj_gabzz]

try pairing with a bluetooth headset, you should be ok ... seems your sound driver is corrupt, did you by any chance increrase the preamp a lot in tcpmp and play sound for a while before experiencing this?

[richardkemp]

Cheers for the reply!

I hadn't done anything out of the ordinary like you mentioned, it just stopped working. I have done a hard reset, wouldnt that sort out a bad sound driver?

And, as far as I know I have no access to a bluetooth headset, why would that be any different anyway?

[richardkemp]

Is there any chance a rom reflash could help? I'm at last resorts here, I'm thinking about buying a palm!! (for budget reasons)

I will try it if it could work, trouble is the usb port is very dodgy, dis- and re-connects very often, so that could be dodgy for a reflash?


:'( !!

[Bonzo666]

also mine is off!! just hearphone works, but built-in speakers are dead!


PLEASEEE help me!!:confused:

[wizzmaster]

same problem occured to me...

if you were using a normal headset and after you plugged it out the sound started to break apart then do the following:

1-turn your media player on and start playing any audio file while volume is at MAX...

2-try to plug it in first and then test if the sound comes out of the headset normally...

3-then plug the heasdset out of the device (not all of it keep some of the jack inside the headset hole) do that in slow motion....yes...in slow motion and try to focus in making the sound goes out of the headset and the device at the sametime....

4-if you managed to make the sound BLOWS OUT from the speakers then the problem is because you plugged out the headset too quickly which generated a shock (actually i dont know if that's the accurate definition)

5- try to twist the headset jack left and right and plug it out gentely while the sound is still going out of the speakers...


and thats it...

hope your device will get well soon :p

[wizzmaster]

same problem occured to me...

if you were using a normal headset and after you plugged it out the sound started to break apart then do the following:

1-turn your media player on and start playing any audio file while volume is at MAX...

2-try to plug it in first and then test if the sound comes out of the headset normally...

3-then plug the heasdset out of the device (not all of it keep some of the jack inside the headset hole) do that in slow motion....yes...in slow motion and try to focus in making the sound goes out of the headset and the device at the sametime....

4-if you managed to make the sound BLOWS OUT from the speakers then the problem is because you plugged out the headset too quickly which generated a shock (actually i dont know if that's the accurate definition)

5- try to twist the headset jack left and right and plug it out gentely while the sound is still going out of the speakers...


and thats it...

hope your device will get well soon:p

[gserpong]

I did steps you mentioned and get my sound back!!

Thank you wizzmaster..!