speaker issues

[usc911]

hi guys,
having a bit of a problem, for some reason the speaker and mic have stopped working. My prophet will look as though it is receiving a call, but when i come ot answer it is dead, its the same for audio, i i have the headphones unpluged no sound will come out of the external speaker what soever, even though it shows it is working in the media player.
anybody have anyideas? i tried a rom change which did nothing at all, wondering if my prophet is close to the end!!

thanks

p.s the audio seems to work fine if i use my headphones

[rabbitus]

i really want to know the answer to this problem cause same thing happened to me 1 month. I took the phone to a service center and for 35E he fix it and i wanna know what he did
P.S.: don't worry ur phone is not to an end

[wanwarlock]

hey i had the same problem over the weekend. initially it was my external speakers, knew it was the problem for some time anyway, but suddenly when i try to make a call, i can't hear the dialing tone & when the person answers the call, they can't hear me. thought my 818pro was a goner.

hard reset, soft reset but still no avail. even went out & bought a very cheap nokia as temp replacement. then this morning somehow i can hear the dialing tone when i make a call & the phone bits are working as normal. even my external speakers!!!

so don't know what happened & what i did but somehow i got my phone to work again.

sorry i can't give you any tips on what i did though.....

[usc911]

where di you take it to get it fixed?

[usc911]

or anybody got any advice on where to go from here?

[kukutis]

Hey.. yesterday I had the same problem... but I think I have found the solution.... a very hard reset..... you have to take off your battery and put it back after 2 hours.

Kukutis

[wanwarlock]

mine just went back to normal. don't know what i did. yeah, try taking the battery out, soft reset and as a last resort.... hard reset. make sure u backup all ur data if u still want them....

[usc911]

right i tried that, took the battery off for the whole night and still no success!:mad:

[usc911]

anyone know what needs fixing here?

[Rossgustaf]

Yes! I thought i was alone, but my SPV m600 (prophet) has been having speaker glitches for a little while.

At first, I noticed it after i'd removed the handsfree set. The sound did not return, so I rebooted, hard reset etc. Nothing changed. Then I thought that it could be a problem with the socket, so I used the jack of the set to wiggle it about, and eventually, it came back.

Then, it started happening every time I used the headphones. Fiddling about inside with the jack no longer did it, when I realised what I was doing at the same time the first time, flicking the volume back and forth, so I tried that, and it worked.

Then, most recently, i'd pick up a call, and there'd be silence. Then, it'd cut in. Now, the sound goes randomly. It's gone twice today, and it took me a long time of volume flicking to get it back.

Has anyone found a solution or contacted the manufacturer?

[crazy8]

same thing happen to mine, removed the headset and speaker wouldnt work.

Ended up sending it in to get fixed, took 6 weeks and they replaced the speaker. That didnt solve the problem, so they fully replaced the motherboard

[Rossgustaf]

Screw that, I'll just wait a few months until my upgrade.

[usc911]

thats a good call, upgrade it is and think it might be time for a touch or a Trinity, anyone want to buy a prophet for spares or repair?

[usc911]

anyone need one? think its time for a change
let me know
thanks:confused:

[ph!l]

Hello,
the problem is in the heaset jack. There is a little switch in that jack that causes the speaker to shut down while the headset is plugged in.... But now when you pull it out the switch hangs and it won't switch back... I already had the problem mysself and since then I try to avoid using that jack. A method to get the speakers back to work is: Playing a song on the phone and plug and unplug the headset until it works.... ;) (In mycase it solved the problem, but I can't guarantee that it WILL work....)
I think, that maybe changing that jack would solve that problem.....

[crashchem]

Same here. After playing a while with the headset sound came back. I don't believe i'll be using the headset from now on.

[usc911]

mine still isnt working, had it open and cant get to the switch in the headphone jack

[outlive]

try this:

put the earphones in the audiojack and while you slowly pull it out,
try to rotate it in all directions and press it outwards while doing so

maybe your sound will come on again because there is a small pin in the audiojack that is checking if your earphones are connected
and that can bend in ways it shouldn't bend and you phone still thinks your earphones are on

[marmoto]

Lo siento pero no hablo inglés, aunque lo entiendo algo.
Para solucionar el problema hay que desmontar la tapa que cubre el altavoz y la lente de la cámara (no violas el sello de garantía) e insertar un trocito de gomaespuma (yo recorté un trocito de esas anillas que vienen en las bobinas de cd´s) entre el chasis de plástico y el centro del altavoz; vuelve a sonar más fuerte si cabe.
Por lo visto el defecto es que se despega la membrana y deja de vibrar.

Saludos

[tteep]

I have another problem...After I installed WM6 Prophet VII, the external speaker became very soft...Can anyone help pls?Do I need to edit the registry or something?

[toysoldier922]

Yes! I thought i was alone, but my SPV m600 (prophet) has been having speaker glitches for a little while.

At first, I noticed it after i'd removed the handsfree set. The sound did not return, so I rebooted, hard reset etc. Nothing changed. Then I thought that it could be a problem with the socket, so I used the jack of the set to wiggle it about, and eventually, it came back.

Then, it started happening every time I used the headphones. Fiddling about inside with the jack no longer did it, when I realised what I was doing at the same time the first time, flicking the volume back and forth, so I tried that, and it worked.

Then, most recently, i'd pick up a call, and there'd be silence. Then, it'd cut in. Now, the sound goes randomly. It's gone twice today, and it took me a long time of volume flicking to get it back.

Has anyone found a solution or contacted the manufacturer?
If the speaker works randomly, probably your speaker is reaching the end of its life. It seems not very uncommon to have a weak speaker in SPV M600.

See the thread "http://forum.xda-developers.com/showthread.php?t=281331" for more info.

My SPV M600 also had the same problem. The paper/sponge trick made it last for months. Recently I have ordered a replacement speaker from ebay (cost me about £6 including delivery from HongKong). It is not too hard to replace the old one. See my post in "http://forum.xda-developers.com/showthread.php?p=1527448" for more details.

Hope this helps.

[meo]

take a pin and put it around - i solve the silent speaker 3 times this way and it works again with no problem

[bjsbike]

hello

i've had the same problem in my war prophet:)

Once i've unplug the headphone the sound had gone...and never came back. I try the solutions of this post but nothing work.. so i went to the "crazy solution": open the phone once again.

There is a smal cover on the litle black box where we plug the head set. You have to remove that cover with a sharp blade...

Inside there is a litle wire that is press whem you plug the jack. once you remove the jack that wire have to touch another litle conector. Once you use the headset very ofen the wire starts to lose strenght. You have to force the wire than it can touch te conector and "tell" the phone your jack is not pluged...

I have some photos... if some of us need help please contact me: branco_bruno@hotmail.com with msn.

best regards...


sorry my very bad english...