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makroski
3rd September 2007, 05:56 PM
Hi, I have a problem with my I-Mate K-jam. The problem is when i press the power button internet explorer opens and the none of the buttons on the phone are working but when i start a new application and close it than all the buttons except the internet explorer stars to work. also it is not possible to hard reset the device because it does not except when you push answer button.

I need some help about this problem. I will be glad if some one can help me

Thank you

hotdog53
5th September 2007, 02:44 AM
Hi, I have a problem with my I-Mate K-jam. The problem is when i press the power button internet explorer opens and the none of the buttons on the phone are working but when i start a new application and close it than all the buttons except the internet explorer stars to work. also it is not possible to hard reset the device because it does not except when you push answer button.

I need some help about this problem. I will be glad if some one can help me

Thank you

Let me see if I'm understanding what you're saying here.... Internet explorer opens when you push the power on/off button, no hardware or softkeys work, opening/closing apps, buttons work except the internet explorer button. You can't hard re-set because of the answer key. All phones can be re-set back to mfg. settings. Im not familiar with the I-Mate K-Jam, but if it has a re-set hole, it can be re-set. First go to start/settings/system tab/clear storage/1234/Yes... If you're unable to get there...hold the comm mgr. and voice record buttons at the same time stick stylus in re-set hole...screen should develop multi-colors with message to send. Push the green phone button to send to mfg., wait a little bit, you're device will start up again with all programs previously installed lost unless you backup everything before you do this. Everything on your SD card should be saved, and not lost. To be safe, remove the SD card and sim card before hard re-setting.