WM6 Unknown Device

[paulnoise]

anyone get the error message of unknown device when plugging in their wm 6 phone to a laptop, happens to me on vista homepremium and xp, both up to date. this happens about %50 of the time:confused:

[TC1]

I bet your USB port on the laptop is not supplying enough current (borderline, hence why it works sometimes). Try one of the following things, first try the connection while the laptop is on AC power (not internal battery). Second, do you have a double USB port adapter? This is a cable that plugs into your external USB device on one end, and has a Y-connector that plugs into 2 USB ports on your laptop, thus increasing the current capability. If either one of these suggestions solves the problem then it means the laptop is not able to supply enough current on one USB port, a common problem.

[halfdriven]

I had the same problem and found it to be a firewall issue

[Carty]

Ofcourse it could be a firewall issue or any issues with loading of drivers and services. A soft-reset on the device and a PC Restart will solve most of the case!

Regards,
Carty..

[halfdriven]

How would a PC Restart make your firewall accessible, I located the SmcGui.exe (symantec) created a shortcute, and use that to disable to firewall whenever I want to connect

[paulnoise]

anyone get the error message of unknown device when plugging in their wm 6 phone to a laptop, happens to me on vista homepremium and xp, both up to date. this happens about %50 of the time:confused:

hi guys thanks for the advice, however, i have since updated to vista ultimate and now get the following issues. xp seems to have sorted itsself out, however vista has problems installing the drivers for my phone. it says on the phone check usb cable and on the laptiop i get the symbol in the sys tray for unrecognised device. the phone will sync fine, just not allow internet sharing.(i am using a 2.0 usb port and my mobile device centre is up to date, i downloaded all the vista updates today)
my firewall has been turned off, but i believe its a driver issue as thats whats showing on the screen device not recognised.
any ideas?

[starkwong]

For Internet Sharing in Vista, you need to install WMDC.
http://www.microsoft.com/windowsmobile/devicecenter.mspx

[paulnoise]

i have it installed, i tried changing from official rom to black satin and a few others and it still does the same. the mobile device centre will sync then i turn on the internet sharing and it installs the drivers for "unknown device". had a word with the t-mobile connectivity team who took a look at the laptop and phone, tried it on other laptops with the same result. vista doesn't like the internet sharing bit. tried the usual stuff like taking off the advanced network functionality etc. :confused:

[da_jojo]

oke here is what u gotta do :
for windows vista:

-reboot computer without wm6 device connected
-install mobile device center 6.1 (the drivers ^^)
-reboot
-wipe all activesync connections on wm6 device and vista
-disconnect device and see if advanced networking is enabled (USB to PC .. in networksettings wm6)
-set connectionssettings in mobile device center from automatic to Internet
-goto networksettings on wm6 device and choose connections
-tap advanced and select networks : both set to My ISP
-connect wm6 device and wait till it finished .. take some minute or so
installing drivers and things
-when its done unplug device and reboot computer (yes again, and i am not
going to explain why this is so important as you should know by now)
-wait for the computer to boot untill it finished (vista this take 2 minute at least)
-connect wm6 device and setup proper sync partnership
-goto connectionsettings in mobile device center and check all boxes and set it to internet if it is not allready set.
-wait for the device to do its stuff
-it will strangely reconnect after a while and internet works again

notes:
kaspersky 7 : -turn of the kaspersky protocol on the networkadapter of wm6
-allow acces to svhost when it asks for it.
norton 360: -no problem found .. maybe you need add LSP to trusted
networks

[da_jojo]

double post ...
moderator remove this please :)

[paulnoise]

hey dajojo yer guide is great:D , i tried it and unfortunately, it connected for about 30 seconds and went straight back to usb device not recognised.
when it was connecting it should show up as "generic rndis internet sharing windows mobile device" or something similar.

any further assistance would be great.
m running vista home premium 32 bit (went back to it from ultimate)