PDA

View Full Version : Problem With USB connection to my O2 XDA Exec


hoonglih
8th September 2007, 10:40 AM
Hi to all masters,

I've just bought an O2 Xda Exec from ebay. I'm so happy that day when the device was delivered to me as this is my frist VGA screen pda. As i opened the box, i found out that the USB cable was missing, so i emailed the seller and he promised to send me the USB cable soon. Having no USB cable, I borrowed an USB 2.0 cable from my friend.

When unboxed, the battery was inserted into the device so i thought it can be turned on but i realised that the device doesnt turn on at all. Thinking that this might be caused by the drained battery, i pluged in the charger and the RIGHT LED illumates in RED instead (Amber indicates charging). I waited for 5 hours and tried to turn it on again but the problem is still there.

I'm thinking that the charger might be a problem so this time I used the USB cable and plug into the device. Surprisingly, the RIGHT LED now turn Amber and was able to turn on but showing critical battery level at 2%.

However, after a few minutes, the Amber light went off and the device stop charging. Then I turn off the power button and the Amber lights appear again. I realised that I can only charge the device by using the USB cable and that the device will be charged when it is turned off. Here is the summary of my device problem:
1) The device will not charge instead the battery will be drained when using the charger.
2) When using USB cable the device will ONLY charge when it is turned off.
3) When turn on the device and connect to the PC, the PC does not detect the deivce and the charging went off.

Ok, somehow i can find a way to charge it but the big problem now is i cant even get it sync to my PC.
When i turn on the device and connect it to my PC, there was no respond. I could only get the PC the detect the device in a split of a second when my device reboot at the beginning but it was detected as unknown device then it will dissapear.
My pc couldnt detect my O2! I've tried a few ways stated in this forum which are:
1) Hard reset device
2) Reinstall Active Sync
3) Using the software FixASRunAt.exe
4) Changing USB to IR and click Start and Stop

All these methods could not solve my device issue. Now I'm not sure if its the software problem or the hardware problem.

This is a weird problem for a pocket pc and I felt like I'm being cheated that i bought a faulty O2 Xda Exec. If there is someone who experienced this problem and know how to solve this problem please please please please help me. I really like this O2 Xda Exec and i wish it can be function as normal. Thanks.