touch screen problem

[samdigital]

hello i have a problem with the touch screen...sometimes the touch didn't function corretly and seems to be disalligned.i've alredy tried to fix the problem with a hw reset and with the allignment option but nothing happend.anyone know how to fix the problem?

sorry for my bad english....

[cymru]

Try using the touchscreen again while pinching/squeezing the back and front of the phone together on the left hand side of the phone. Does it work as normal doing this?

[samdigital]

yes it's work but i must doing a very high pression and when i relese the touch screen didn't function.

[cymru]

Same happened to my Prophet, all of a sudden the touchscreen failed.
IF ITS STILL UNDER WARRANTY SEND IT BACK FOR REPAIRS OR REPLACEMENT. Otherwise try cut an old credit card in half and place one half between the battery and back cover of the phone. This will preform the same function as if you were squeezing the phone like you did before (except hands free).

[ogum]

Look for small pieces of dust between the digitizer and the chassis, this can disalign the screen too.