richardracer
18th September 2007, 01:02 AM
Hello,
I upgraded to wm6 (elf version, rom 3.30.2.1, rom date 04/17/07, radio 1.43.00.00, protocol 32.76.7020.19H) and activesync 4.5.
When I reloaded all my outlook data first time, it worked fine. I have win xp, sp2, outlook 2003.
However, when I loaded teh rest of my software and tried to resync a few days later, I got "Activesync encountered a problem on the desktop. Support code 85010014" The activesync diagnostic reports a problem MS cannot solve and asks for a dump file to be sent to them, copy attched below.
Searching the forum did not come up with wm6 problems for that error code. Can anyone help?
Thanks
Richard Racer.
---QoS RSVP
Pinging Desktop gateway 2.252.42.3 started
Ping echoed successfully
Pinging Desktop gateway 192.168.0.1 started
Pinging - IcmpCreateFile failed, err = 11010
Pinging Device 169.254.2.2 started
Ping echoed successfully
Attempting to connect to device
Device operating system version 5.2.1413
ActiveSync is performing a sync, please wait......
Searching ActiveSync log file
Error found: p(2820) t(2660) TraceToFile -> ERROR in CItemEstimateMgr::_Execute : hr = 0x80004005 - ItemEstimateMgr.cpp(486)
Error found: p(2820) t(2660) TraceToFile -> ERROR in CCmdProcessor::ExecuteCmd : hr = 0x80004005 - CmdProcessor.cpp(186)
Error found: p(2820) t(2660) TraceToFile -> ERROR in CMsgProcessor::_DoExecute : hr = 0x80004005 - MsgProcessor.cpp(984)
A connection problem has been detected for which there is currently no known solution. Please click Send results to Microsoft to help Microsoft develop solutions to these problems.
Exiting
I upgraded to wm6 (elf version, rom 3.30.2.1, rom date 04/17/07, radio 1.43.00.00, protocol 32.76.7020.19H) and activesync 4.5.
When I reloaded all my outlook data first time, it worked fine. I have win xp, sp2, outlook 2003.
However, when I loaded teh rest of my software and tried to resync a few days later, I got "Activesync encountered a problem on the desktop. Support code 85010014" The activesync diagnostic reports a problem MS cannot solve and asks for a dump file to be sent to them, copy attched below.
Searching the forum did not come up with wm6 problems for that error code. Can anyone help?
Thanks
Richard Racer.
---QoS RSVP
Pinging Desktop gateway 2.252.42.3 started
Ping echoed successfully
Pinging Desktop gateway 192.168.0.1 started
Pinging - IcmpCreateFile failed, err = 11010
Pinging Device 169.254.2.2 started
Ping echoed successfully
Attempting to connect to device
Device operating system version 5.2.1413
ActiveSync is performing a sync, please wait......
Searching ActiveSync log file
Error found: p(2820) t(2660) TraceToFile -> ERROR in CItemEstimateMgr::_Execute : hr = 0x80004005 - ItemEstimateMgr.cpp(486)
Error found: p(2820) t(2660) TraceToFile -> ERROR in CCmdProcessor::ExecuteCmd : hr = 0x80004005 - CmdProcessor.cpp(186)
Error found: p(2820) t(2660) TraceToFile -> ERROR in CMsgProcessor::_DoExecute : hr = 0x80004005 - MsgProcessor.cpp(984)
A connection problem has been detected for which there is currently no known solution. Please click Send results to Microsoft to help Microsoft develop solutions to these problems.
Exiting