Athena call quality issue?

[toyfreak]

I have been experiencing call quality issues with my X7501. The problem seems to occur when the other person is in a noisy environment like in a noisy car or club. The result sounds like a broken or intermittent connection, where each of us can only hear bits and pieces of our conversation.

This does not seem to occur under any other circumstances so I am wondering if it is related to the Athena's in-built speakerphone. Maybe the microphone and speaker are interacting to cause this?

I am going to experiment with the microphone AGC, try covering the microphone, adjust the volume level, etc. next time this happens to try and track down the cause.

If anyone has experienced similar issues please post here.

Thanks!

[toyfreak]

Is anyone else having this problem? 65 views and no replies makes me wonder if I have a defective unit. I have determined the following:

1. The microphone AGC has no noticeable effect
2. The voice call is broken and intermittent if either party is in a noisy environment, not just the party being called
3. Covering the microphone with a fingertip restores the conversation to normal

It's almost like the phone is not full duplex...

[toyfreak]

I have found out that covering the microphone (like with a fingertip) solves this issue. This works at either end of the conversation, wherever the noise is. Of cource this does not help if calling a conventional handset (ulesss the other party uses the "mute" button...

I am still wondering if onyone else is having this problem? Please let me know.

[Tadeusz]

I have found out that covering the microphone (like with a fingertip) solves this issue. This works at either end of the conversation, wherever the noise is. Of cource this does not help if calling a conventional handset (ulesss the other party uses the "mute" button...

I am still wondering if onyone else is having this problem? Please let me know.
I have te same effect if not using headset. That is way I mostly use my Jabra stereo headset. Works well in any conditions.
The reason is that the mic is close to left speaker. Solution would be to switch it off, but I haven't heard of anybody done it.
I also use voip, but not the WM6 inbuilt one. I use Aget phone. Normaly it uses only speakerhone, but with stereo headset, incoming audio goes through headset, and my voice is picked up by mic builtin the Athena. It works well.

[rhedgehog]

i do get the same problem if the person i am speaking to is in a noisy environment.

I have just got into the habit of holding the phone with my finger over the left speaker since i noticed it and it seems to be fine now.
A niggly little thing really, but not a deal beaker in my opinion. Such is the life of the gadget freak.......!