Desperate: Bluetooth connecting and disconnecting from car phone

[jazzdude555]

This is so frustrating, got a Trinity about a month ago and where my previous HTC Herald & Wizard worked fine, this one keeps connecting and disconnecting from my car phone set up. I paired it in another car and used it for a while - same thing, so its the phone. I have looked through various forums and find many people have the same problem.

I called HTC and was amazed that they had never heard of the problem before. I told them that I could email them at lest 20 threads with people with this problem. For a $800+ phone I felt their response was unacceptable.

One or two have suggested Jetware, which I have tried but no change. Is there something on here I could try to alleviate this. One point of view is that it has something to do with the way the phone manages its power and drops and raises the bluetooth radio.

I am now desperate as I work from the road and each call gets disconnected 2 or 3 times on avevage. Would a ROM upgrade cure this and if so how do I do it as I havent done anything like that before. Will my phone be OK?

Any help would be very much appreciated

[petest]

What rom are you using - I ask this because I had the same problem with the wm6 roms i tried but went back to wm5 and no problems since. My car kit is a portable one - Parrot mini, which worked fine with my old phone and now is trouble free with my M700.

[jazzdude555]

I havent messed about with the ROM, it is still the original

[Camstech]

I have had this problem with the original ROM, the GPS "Test" ROM and the latest WM6 ROM so that is not the solution. I find that it seems to kick in when the phone locks itself. I have the phone set to self lock after 2 hours, and on a long trip the phone will disconnect from the car's bluetooth when the autolock kicks in. The solution is to unlock the phone and things seem to work OK. The other time I have problems is when I swap between the car kit and an earpiece. If I use the car kit to work, then use the earpiece during the day, before turning it off and climbing into the car for the trip home, sometimes it won't connect with the car. This requires a soft reset.
The Jasjar I had was far worse in this regard.

[jazzdude555]

how did you set up the phone not to lock within 2 hours?

[Camstech]

Start/Settings/Personal/Lock
Check the "Prompt if device unused for" box and use the drop down box to set 2 hours.

[jazzdude555]

I have never used the personal lock so I dont think this is the cause of the issue. I did read that it had something to so with the energy saving powering down.

Any other ideas?:)

[Camstech]

No more ideas, but I will do a search of the forums. Perhaps there is a hack? It is certainly power related because I have never had the problem when the device is active, such as when using GPS navigation. Cheers

[jazzdude555]

thanks, I would appreciate that