I Need Help Asap

[jessicalynn]

Okay, I have spent the past few days reading different forums trying to figure out what is wrong with my wifi connection. No one can seem to find the problem. If you are up to the challenge, I would LOVE for anyone else's help.
My problem is as follows,
I got my tmobile MSD just a few days ago. I (being dumb) started messing with the connections before I read how to set them up. Now, whenever I attempt to connect through my WIFI it begins to load, then says this page can not be found. What in the world is wrong with it? I do not have a medi/data plan, so I do not want to use anything that will charge me, hince why I am attempting to use wifi. If anyone can tell me how to get this darn thing to work, I will love it! Thanks so much! have a great day

[levenum]

You are not giving the details needed for people to help you.
If you answer the following you may get a solution:

1) What WiFi network / hotspot are you trying to connect to?
2) Are you sure that network connects to the internet? (Other computers / devices using it?)
3) Are you sure it is not secure?
4) How did you set up your WiFi connection? (Give exact setup parameters)
5) Does the WiFi icon show connected?
6) What URL are you trying to access?
7) Can you access any other site, like google.com?

At the moment there is no way of telling where the problem is.

[prash1410]

Okay, I have spent the past few days reading different forums trying to figure out what is wrong with my wifi connection. No one can seem to find the problem. If you are up to the challenge, I would LOVE for anyone else's help.
My problem is as follows,
I got my tmobile MSD just a few days ago. I (being dumb) started messing with the connections before I read how to set them up. Now, whenever I attempt to connect through my WIFI it begins to load, then says this page can not be found. What in the world is wrong with it? I do not have a medi/data plan, so I do not want to use anything that will charge me, hince why I am attempting to use wifi. If anyone can tell me how to get this darn thing to work, I will love it! Thanks so much! have a great day


I agree with levenum... but also you could try this....
go to settings...connections....wifi...menu...remove settings. do a soft reset then.
then whenur ppc is back on again, put the wifi scaner on, find a available accessible network. u must be able to browse again. it has worked 4 me.
worse case-- hard reset

[jessicalynn]

I am trying to connect to my wireless at work (it is not secure) My work computer/laptop can connect.
I have not attempted to do ANYTHING to setup my wifi. I simply turned my wifi on and it picked up the wirless connection. Yes it says it is connected. I have attempted to go to many different URLs, each says the same error message.
If i were to attempt to do a soft/hard reset how do I do that.
If you could not already tell, I am new at this enitre thing.

[prash1410]

please then you must find out by reading the wiki what category does ur ppc fall under. alternatively read th ppc manual or look up on the internet the ppc specifications to find the rest button. usually its a tiny hole where u can insert the tip of the stylus into. that should resEt ur ppc

[jessicalynn]

when i reset it, it will not mess with my SIM card will it

[prash1410]

when i reset it, it will not mess with my SIM card will it


you really are new to this aren't you, don't worry reset does not mess wth the sim card, please don't panic, I had the same prblem as u indeed, and read the WIKI

[jessicalynn]

haha I am! How could you tell lol. THanks for the help!

[levenum]

Before you reset know this:

1) Hard reset will erase all your data and installed programs and restore the phone to factory settings i.e. OS and built in apps only!
Make sure you back it up!
(See manual for button combination, or try Settings->system->Clear storage icon if you have it to preform hard reset)

2) Soft reset (just press with stylus in reset hole) will simply reboot the device.

Neither will help if you didn't manage to connect to WiFi even before messing with your settings.

Also, see if you need to manually enter a gateway or proxy address to connect to to your work network. (This depends on the network settings)

One last thing: when your network is detected and you are asked if it connects to 'The internet' or 'Work' be sure to select 'The internet'.

Thats all I can think of at the moment...