Kaiser keeps switching from 3G to Edge

[wise87]

A friend of mine just purchased the Kaiser to be used on the at&t network. He lives in a 3G area in the USA and for some reason, his phone will not hold the 3G connection. It wants to switch to Edge. Is there a manual setting to stop this from happening or a new utility to enable/disable certain connection. Is this normal for 3G to do this. Any information I can pass on would be greatful.
Thanks

[h2ogun]

I think it's an indication that 2G is stronger than 3G in your area. My Kaiser always hold 3G connection all the time where I live. You can "manually" force 3G. Here is one the many ways to do it: on Windows Start menu, go to "Setting" then "Phone" (on the "Personal" tab), click "Band" tab, then use "WCDMA" for network type selection (default is "Auto")

[wise87]

Thanks for the help. I'll pass it on.

[zachto]

While the Kaiser is my first ppc type phone and I cannot claim to be expert I do think that this is a normal reaction of the phone to what networks are available.

I live in San Jose Ca. and must, perchance, move up and down the peninsula in the normal course of work and life.

I see my Kaiser switching from Edge to 3G to unnamed all up and down the peninsula. It is best for 3G in the cities and worse up in the hills -as one might expect. I also get the best 3G connections in the evenings and night vs. the daytime when, I assume, more 3G users are taking up bandwidth.

It is unfortunate that where I live is an Edge (during the daytime) area though I am paying for the 3G data plan. :confused:

[BillMNJ]

Hello all:

I post on the AT&T HTC forumn and had this thread sent to me by another poster there.

I also have a TyTnII newly aquired from MobilePlanet on Weds. I am having the same issues with 3G. It briefly flashed the G icon on boot up then switches to Edge with all 5 bars. I've tried the manual mode fix, no luck. The wcdma gets no signal and the gsm goes back up to 5 bars same as auto.

Then theres the inability to register my serial # on HTC's EU site. Says SN is invalid... MP has had several reports of EU devices doing this.

I'm in the US, NorthEast NJ area. And in the middle of a known 3G area.

Bill

[wise87]

Can anyone help Bill out? How many of you CAN use 3G on the USA at&t network without a problem? He's trying to see if it's a setting issue or a phone issue. I'm not in a 3G area so I can't help him here.
Thanks

[sqadan]

Can anyone help Bill out? How many of you CAN use 3G on the USA at&t network without a problem? He's trying to see if it's a setting issue or a phone issue. I'm not in a 3G area so I can't help him here.
Thanks

I get a 3g signal when I go into Philly (I live about 45 minutes outside the city) It holds it just fine as well. Is it possible you just have weak 3g coverage where you are? I actually shut off the 3g on my phone as I have no 3g coverage at work or at home and the 3g connection discharges the battery in a hury.

I'm on AT&T as well.

Oh - BTW - I also can't register my phone with the eClub either. I sent an Email to the HTC Webmaster but have not had any reply in 3 days. I'm not too confident in HTC's support.