SPV M5000 issues with the phone..

[nihutams]

Hello,
I have recently purchased a SPV M5000 in used condition and I was able to update the ROM to WM6 however, the phone aspect of this device seems to be working poorly just like it did with WM5 (I thought the update would fix it). It often disconnects and or does not recognize the SIM card’s presence. Although when it connects it works fine but the connection only last a short while, after which point it disconnects and does not recognize the SIM card or searches for service a long time…

I have read through this forum as much as I could but my lack of knowledge in this area prevents me from making much sense of this. Could you ladies and gentlemen lend me a hand in fixing this issue?

Thank you!

[drsqueggy]

i have a m5000 and have NEVER had any of the above problems :confused:

[nihutams]

My Radio version is 1.13.00, perhaps updating it to a higher version can solve the problem? Can someone help me in this department? which version would it be best for me to try, where can I get it and how to install it? If anyone has the time to help me and break it down for me I would apreciate it.

Thank you.

[englishmale]

Hello,
I have recently purchased a SPV M5000 in used condition and I was able to update the ROM to WM6 however, the phone aspect of this device seems to be working poorly just like it did with WM5 (I thought the update would fix it). It often disconnects and or does not recognize the SIM card’s presence. Although when it connects it works fine but the connection only last a short while, after which point it disconnects and does not recognize the SIM card or searches for service a long time…

I have read through this forum as much as I could but my lack of knowledge in this area prevents me from making much sense of this. Could you ladies and gentlemen lend me a hand in fixing this issue?

Thank you!
can i ask u the obvious? have u put the sim in correctly and locked it in? also try locking the battery, sounds like you might have a wonky sim holder?

[nihutams]

everything is locked and securely fastened.. I doubt it's the sim card holder.