PDA

View Full Version : Prophet Keeps Crashing My PC


Khagghen
05-10-2007, 09:38 AM
Hi,
My Prophet has caused my PC to crash more than 3 times and I need some help.
I have read a lot of threads on the forum, but haven’t come across anything that sounds like the problem I am having.

My PC usually crashes right after I plug in my Prophet through USB or if it is plugged in, right after I unplug it.
Immediately after, I get the Blue Screen of Death with the message which references the following:-

DRIVER_IRQL_NOT_LESS_OR_EQUAL

It also has the following Tech Info.
*** STOP: 0*0000000D1(0*BA741E10, 0*00000002, 0*00000001*0*A8293BEB)
*** RNDISMPX.SYS Address A8293BEB base at A828F000, Datestamp 43584898

It seems that I do not have the correct USB drivers on my PC for my Prophet. Where can I download the most recent drivers to stop my PC from crashing?
Anyone able to send them to me?

Also, Activesync fails to recognize my PPC when it is plugged in with the USB, it goes through the sequences where it says “connecting” forever but never connects to the device.
The BT connection has been working well for me so far, but without a stable USB connection to Activesync, I cannot upgrade my Prophet to WM6.

I have turned off the firewall and install, re-installed Activesync, I have Hard Reset my device a couple of times. In the end Activesync fails to connect to my device and then I usually end up crashing my PC.

I am open to some suggestions, thanks

Prophet Specs:-
IPL:- 1.00
SPL:- 2.20.0000
ROM:- 2.20.7.34. WWE
Model:- PM 300

PC Specs:-
XP SP2

Activesync 4.1 and 4.5

cymru
05-10-2007, 01:06 PM
Remove the drivers from the pc for the prophet, plug prophet back in and let windows sort it out for you.