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View Full Version : Sync problems with HTC Touch requiring complete resync


peterkling
7th October 2007, 10:17 AM
Noone seems to have a solution for this so far:

What happens every other day I sync is, after a long sync time with Outlook2003 on WinXPsp2, ActiveSync 4.5 shows a msg indicating a sync error (10 min or more), and a while later on the HTC there'll be a message saying that due to changes to Outlook, need to do complete resync.

AS4.5 shows Connected and Windows PC: Attention required. On the PDA, it shows Sync date and time with Attention required at the bottom of the screen.



Ok, when I click on Attention required a window pops up "There has been a change made on your server that requires you to re-sync all items on your device....."

Support code: 80883001



And every once in a while, I belive it tries to resync. When this happens, my PDA will sound an alert and there'll a message on the PDA with Yes and No options. The message is similar "There has been a change made on your server that requires re-sync..." But it also says all changes made will be lost.

On the PC, it will show synchonising.

All data are back again after this sync, but you have to reconfigure all Touch-contacts and HTC-home-contacts and all last calls do not show the referring contact anymore.

This seems to be a WM6-Problem, not only Artemis, but I don't know where else to post.

rakh1
12th November 2007, 12:21 PM
Same problem on a HTC Kaiser (TyTN II). Weird.... Annoying as it requires all my voicetags to be re-recorded and the HTCHome quick dial icons to be reprogrammed.

R

marceoks
13th November 2007, 08:04 AM
I have the same problem in my kaiser. I will try the "always open ActiveSync" workaround that I found in the following URLhttps://forums.microsoft.com/windowsmobile/showpost.aspx?pageindex=4&siteid=65&postid=2384890&sb=0&d=1&at=7&ft=11&tf=0&pageid=1
Hope it works.... If anyone else knows a workaround please post a solution

MartinMystere
3rd December 2007, 05:41 PM
Did anybody found a workaround for this problem. I believe this is a problem special to WM 6.0 , do you think this is the case? Thx

rib0n
3rd December 2007, 06:51 PM
Never disconnect while synchronizing

peterkling
4th December 2007, 05:03 PM
Never disconnect while synchronizing

This really seems to be the ONLY solution so far - I've had the same problem with B&B 4.3 and before.

the Sync lasted for more than 10 min most of the times.

since I have Bepes 0.53 with Pagepool 6 MB - it works just fine! Sync in 1 min!

stevep
9th January 2008, 07:54 AM
The same is happening with my O2 branded Kaiser. Seems to only do it when I've been running Sat Nav (Co-Pilot) - that might be a coincidence though

stevep
4th February 2008, 04:55 PM
I returned Co-Pilot and the problem never re-occurred until today! I can narrow it down to the a freeby download that offers to sync the clock on the PDA with Sat-time. Can't remember the name as I've now taken it off. Not sure whether the two events are related, but I'm determined to narrow it down and iy just seems a spooky coincidence that the problem only came back when I installed the freeby... (Co-Pilot, I seemed to recall had an option to sync the clocks too)

higherbearts
14th July 2009, 11:47 AM
i have no co pilot or some other syncing clock...

i have a diamond touch 2 and the same prob and NO workaround
i did read, not to sync email subfolder, i do not sync any email right now, error is still there.
what to do?

wetbar
15th January 2010, 05:47 AM
I am having same problem - when I try to sync files I get attn required. then about 1 day later I lose all changes since last sync. Any clues?


Thanks

wetbar
27th January 2010, 06:57 PM
help please, this is driving me nuts!