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View Full Version : Having trouble upgrading to WM6

cooldrewb
11-10-2007, 07:05 AM
I have an 8525 and I am trying to upgrade to HTC_TyTN_WWE_3[1].54.255.3_6275_1.48.00.10_108.exe and I keep getting the same error message. "Error 264 The Update Utility cannot connect to your PDA Phone. Please check that your USB/cable is connected properly between the PC and your PDA Phone " My phone is connected and everythign appears fine until I try try to update. I have even tried the guide at http://www.mrvanx.org and that doesn't work either. Any ideas?
cooldrewb
11-10-2007, 07:31 AM
O.k. I am a little further. It starts the install and then I get the "Invalid Vendor ID" error message.
AllTheWay
11-10-2007, 08:20 AM
Do you have activesync installed on your pc?
mcorrie1121
11-10-2007, 09:30 AM
Are u using vista or xp?
Jigzuk
11-10-2007, 01:22 PM
I'm also having a problem trying to upgrade to WM6. Whenever I start the process it switches my phone into standby then as activesync can't see the phone I get an error message!
MetroKnight
11-10-2007, 07:00 PM
What are your answers to the two questions above? Running vista or xp? What version of activesync if any are you running?

Are your phones unlocked, CID, etc?
ajmoncrief
11-10-2007, 07:07 PM
I don't know if it is required or not for a "official update" but have you installed HardSPL?

On another note, I would post this question into the parent thread for the rom that you are trying to install, that way you may get more looks. Good luck
Jigzuk
12-10-2007, 06:51 PM
Running Windows XP with Activesync 4.5 not sure about SPL?! How can i find out?
ajmoncrief
12-10-2007, 11:49 PM
See here, http://wiki.xda-developers.com/index.php?pagename=Hermes_UpgradeForBeginners
Read over all of this, in Re: to the hardspl, i believe its the first hyperlink listed.

Assuming that you are set on that particular rom, what I'd do is extract the rom file from the package you downloaded using winrar and then use customruu to load it on. Ive' never had any problems with it on XP. This protects against bricking as much as possible. Also just in case you haven't seen this before, flashing roms and hardspl from here will void your warranty if you need to have it serviced at any time. There is a way to get back to warranty acceptable 'standards' though. But you can't take it in as is.