kikiller
11th October 2007, 11:21 AM
Hi everyone !
I've posted many questions in several threads about "Tomtom Plus Traffic Info" problems after upgrading in WM6 ! And no one seemed to have an answer... :(
So I asked Tomtom Support for a solution. After they send me some classical propositions (reflash my PDA, reset my Tomtom, ...) I asked them to reset my "Tomtom Plus" account on their server.
That's what they finally did. They then asked me to reset my Tomtom parameters one more time, and to refill my account parameters on my PDA.
And now, it works !!! :D
It seems that on the first connection, they grab some extra informations like the OS version or its build (i don't know exactly), maybe more... you can't change thoose informations yourself in your Online Tomtom Account !
So don't hesitate to contact them through http://www.tomtom.com/support to reset your account Service Plus, it's the only way.
It took a quite a week for me (so be patient), but that worth it.
I hope this will help, and sorry for my poor english.
I've posted many questions in several threads about "Tomtom Plus Traffic Info" problems after upgrading in WM6 ! And no one seemed to have an answer... :(
So I asked Tomtom Support for a solution. After they send me some classical propositions (reflash my PDA, reset my Tomtom, ...) I asked them to reset my "Tomtom Plus" account on their server.
That's what they finally did. They then asked me to reset my Tomtom parameters one more time, and to refill my account parameters on my PDA.
And now, it works !!! :D
It seems that on the first connection, they grab some extra informations like the OS version or its build (i don't know exactly), maybe more... you can't change thoose informations yourself in your Online Tomtom Account !
So don't hesitate to contact them through http://www.tomtom.com/support to reset your account Service Plus, it's the only way.
It took a quite a week for me (so be patient), but that worth it.
I hope this will help, and sorry for my poor english.