nedworked
16-10-2007, 04:41 AM
I've owned my HTC Mogul for 5 days and have been keeping a list of questions or issues I have about the device. Sadly it has grown and grown. I've only owned it for 5 days, so it's possible that there's a setting I missed, but I have been through the menus many times.
I have done soft resets and hard resets (two soft keys plus reset key together). No third party software.
OUTLOOK EMAIL
activesync set to "as items arrive" for peak and off peak, direct push enabled but doesn't push new
messages to the phone. I'm using an activesync server with dp.
push doesn't work even when outlook is open, have to click send/rcv to get new msg.
closest I have come is once I got notified with alarm 10 minutes after email was sent. I have sound notify enabled for new emails. Don't know why it worked this one time and not the other 99%.
no setting to "send and receive at startup", even as an option?
Oultook email has locked up twice, had to do soft reset
INTERNET EXPLORER
IE has locked up twice, had to do soft reset
SOUNDS
no option to choose which email account to enable a sound notification for? So I have to get notified for all or none (not that notification works anyway, see above)
alarms don't go off if device in sleep mode, which is most of the time?
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MISC.
blue/yellow light flash constantly, what purpose? Is the phone also an aircraft? why so bright?
Volume on the phone is too loud, even when turned all the way down (not the speakerphone volume). I guess that's better than the reverse, but why not let it be turned down to 0?
The whole point of a volume control is so people can adjust to the volume they want. Yesterday I was on the phone with Sprint (again), I had one of those foam earplugs in my left ear, then the included headphone bud on top of that and it was _still_ to loud. I work around fans all day, a room with huge computer systems and I'm probably half deaf from it.
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PHONE
no setting to set # of rings before it goes to VM
can't use data and voice at the same time
---
PICTURE
no way to delete a pic while viewing? as in touch and hold for a menu to pop up (like IE) or even a delete option on the menu (while the pic is open) You have to "OK" out of the pic, then remember the file name to delete from the list.
---
PROGRAMS
progs. don't actually close when you X out, they stay running in the background. Have to go through 5 taps, then manually close them. No way to change this even as an option?
---
Keyboard backlight works 10% of the time. I have unchecked the "autosensor" box. Happens in a pitch black room also.
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EVDO
I get ~450kbps in a speed test to dslreports.com. I know that's technically in sprint's advertised window for Rev0 "400-700 Kbps" but I'm squarely in the EVDO coverage area, not on a fringe or in the boonies.
Sprint is sending me a new phone because I know the backlight issue is a defect. But some of these things are just bad design.
I have done soft resets and hard resets (two soft keys plus reset key together). No third party software.
OUTLOOK EMAIL
activesync set to "as items arrive" for peak and off peak, direct push enabled but doesn't push new
messages to the phone. I'm using an activesync server with dp.
push doesn't work even when outlook is open, have to click send/rcv to get new msg.
closest I have come is once I got notified with alarm 10 minutes after email was sent. I have sound notify enabled for new emails. Don't know why it worked this one time and not the other 99%.
no setting to "send and receive at startup", even as an option?
Oultook email has locked up twice, had to do soft reset
INTERNET EXPLORER
IE has locked up twice, had to do soft reset
SOUNDS
no option to choose which email account to enable a sound notification for? So I have to get notified for all or none (not that notification works anyway, see above)
alarms don't go off if device in sleep mode, which is most of the time?
---
MISC.
blue/yellow light flash constantly, what purpose? Is the phone also an aircraft? why so bright?
Volume on the phone is too loud, even when turned all the way down (not the speakerphone volume). I guess that's better than the reverse, but why not let it be turned down to 0?
The whole point of a volume control is so people can adjust to the volume they want. Yesterday I was on the phone with Sprint (again), I had one of those foam earplugs in my left ear, then the included headphone bud on top of that and it was _still_ to loud. I work around fans all day, a room with huge computer systems and I'm probably half deaf from it.
---
PHONE
no setting to set # of rings before it goes to VM
can't use data and voice at the same time
---
PICTURE
no way to delete a pic while viewing? as in touch and hold for a menu to pop up (like IE) or even a delete option on the menu (while the pic is open) You have to "OK" out of the pic, then remember the file name to delete from the list.
---
PROGRAMS
progs. don't actually close when you X out, they stay running in the background. Have to go through 5 taps, then manually close them. No way to change this even as an option?
---
Keyboard backlight works 10% of the time. I have unchecked the "autosensor" box. Happens in a pitch black room also.
---
EVDO
I get ~450kbps in a speed test to dslreports.com. I know that's technically in sprint's advertised window for Rev0 "400-700 Kbps" but I'm squarely in the EVDO coverage area, not on a fringe or in the boonies.
Sprint is sending me a new phone because I know the backlight issue is a defect. But some of these things are just bad design.