View Full Version : Speaker not fully duplex?
clippy
17th October 2007, 12:11 AM
Hi,
I have a very weird problem with my Tytn II, which I bought little over a week now.
People I was talking to complained they didn't hear me very good, the sound appeared to drop. It occured to me that it was happening when I used the speaker (handsfree) of the phone.
I did some testing, and this is what happens:
I (with the Tytn II) call person X, and when I and person X are talking together, person X cannot hear me, the sound on his side simply fades to nothing, until 1 of us keeps quiet. The same happens when for example sound from my car is picked up by the phone, thus resulting in the device not being usable in the car, since there's always some noise. I however on my side keep hearing person X, it's person X that doesn't hear me.
It happens with 2 sim cards, everyone I call, did a hard reset, HTC support doesn't know the problem...
I'm puzzled. Can anyone suggest anything? Or is it faulty?
Thanks
ziploker
17th October 2007, 06:39 AM
no, mine does the same thing. I got it a few days ago and when i used speaker while driving, i could hear the other person perfect, but they cant seem to hear me. It feels like half duplex. i hope this is fixable
clippy
17th October 2007, 08:59 AM
Damn, it seems widespread then...?
Anyone who can test it?
ziddey
17th October 2007, 11:03 AM
maybe it has to do with whatever noise cancelling algorithm is in effect is mucking everything up
clippy
17th October 2007, 11:13 AM
maybe it has to do with whatever noise cancelling algorithm is in effect is mucking everything up
Meaning that every single device would have this, and thus mine not being faulty?
downnootje
17th October 2007, 01:17 PM
I had the same problem but remembered that there was an automatic sound function which turns down the volume when talking is too hard and turns it up when to soft. Its called microphone agc and you can find it under system configuration. Now that it's turned off my dutch htc tytn II works fine in handsfree mode. Hoop this helps you also
clippy
17th October 2007, 02:03 PM
I had the same problem but remembered that there was an automatic sound function which turns down the volume when talking is too hard and turns it up when to soft. Its called microphone agc and you can find it under system configuration. Now that it's turned off my dutch htc tytn II works fine in handsfree mode. Hoop this helps you also
It's already turned off :-( .
However, I just called with HTC, and they said it's because of the mic and the speaker being too close to each other, and thus it compensates.
They say every model has it however, they did a test today and the result was that it was a feature, not a bug...
Anyone here who does not have it on his device?
TechXL
17th October 2007, 04:48 PM
I have this problem all the time, both on speaker and just using the phone to my ear as normal.
People complain I am very quiet or that the sound is choppy and I sound like a robot :(
I used to have this problem on the O2 XDA IIs a few years ago.
clippy
18th October 2007, 11:53 AM
Anyone else have it too? I'd like to know asap if this device is faulty, or if it's normal?
Sometimes, it seems that when I'm holding it to my ear, the sound seem to drop on the other side too...
aqm5181
18th October 2007, 08:19 PM
I have exactly the same problem. People have trouble hearing me with loudspeaker switched on. Without speaker they can hear me perfectly.
tsangwc
18th October 2007, 08:33 PM
I have the same problem too. Just try to disable the Microphone AGC thing and it fixes the problem. Thanks downnootje.
emad.ibrahim
19th October 2007, 10:49 AM
I have teh same problem , but I tried something and it is improved the Operation , try to minimize the Speaker volume to the minimum level and then it improes a little and it works for me ; not all the time but that is what we can do at the moment
clippy
19th October 2007, 12:25 PM
I'm convinced now that it's a mojor problem.
Mine even got worse: since yesterday, it's happening without handsfree too, people can't almost hear me when I just hold it to my ear...
Is this a phone still, or can't it be used as such?
ziploker
20th October 2007, 02:40 AM
try enableing Microphone AGC thing, restart phone, and disable it
wish2006
20th October 2007, 02:54 AM
Me too. Juz got my set 2 days back. The other party hears my voice intermittently chop-off...
I have faced the similar problem on a particular China-made TV phone too. Tested two other units of the same model still the same. It seems to me the phone design issue, as after I changed to another model of China-made TV phone, the problem solved.
Sigh! Already got this expensive phone, think have to bear with this feature then if it is really cannot be resolved by new ROM.
mjizzy
20th October 2007, 06:19 AM
i have the same problem...with my 8525 when I was on the train or in a similar noisy situation i never had any trouble with people hearing me on the other end...with the tilt i can't even carry on a conversation on the train...i called tech support and they told me to swap it out for a new one.
wish2006
20th October 2007, 06:11 PM
try enableing Microphone AGC thing, restart phone, and disable it
I've tried that and it doesn't help! Quite sad about it. I need to use speaker handsfree especially during driving.... Don't really like to hook-up the headset or BT headset... too messy for wired headset and too tedius (charging) for BT headset...
surur
20th October 2007, 08:24 PM
Now that I know its half duplex it works pretty well in the car - I just wait for the other person to stop talking :)
Surur
jackieboy
22nd October 2007, 03:23 AM
I will be sending mine to HTC for a planned hardware fix as they agreed there is a defect that affects all kaiser and tilts, but NOT the MDA VARIO III. this is a known issue and is hardware related. Good news for those who havent purchased one yet. I will sell mine on ebay if they dont asign me a RA soon. I rather have the MDA VARIO III as it has 2 cams.
Elwin23
22nd October 2007, 12:47 PM
(doesnt your HTC TYTN2 has 2 camera's?)
Same problem here. Hope for a sollution soon!
Will call HTC too soon, so theyll have more complaints about this defect.
clippy
22nd October 2007, 08:37 PM
I will be sending mine to HTC for a planned hardware fix as they agreed there is a defect that affects all kaiser and tilts, but NOT the MDA VARIO III. this is a known issue and is hardware related. Good news for those who havent purchased one yet. I will sell mine on ebay if they dont asign me a RA soon. I rather have the MDA VARIO III as it has 2 cams.
So it's a hardware defect after all then? :(
Is that HTC in the USA that you called? I live in Belgium however, hope they do the same here...
rocho
25th October 2007, 04:32 AM
Anyone else have it too? I'd like to know asap if this device is faulty, or if it's normal?
Sometimes, it seems that when I'm holding it to my ear, the sound seem to drop on the other side too...
i have the samee problem...
rocho
25th October 2007, 04:40 AM
I will be sending mine to HTC for a planned hardware fix as they agreed there is a defect that affects all kaiser and tilts, but NOT the MDA VARIO III. this is a known issue and is hardware related. Good news for those who havent purchased one yet. I will sell mine on ebay if they dont asign me a RA soon. I rather have the MDA VARIO III as it has 2 cams.
im very pissed to hear this .. how come Kaiser comes factory with this .. im angry as hell....
i live far away from any HTC factory or GSM distributor, i buyed this Kaiser wih a lot of efforth to notice this after i bought it ... cant believe this ....
for all the international buyers this is a lower punch ... for the first time i have to say ... HTC SUX!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
wish2006
25th October 2007, 10:17 AM
I managed to get my set (TyTN II) exchanged. But, it is still having the same problem as if talking via walkie-talkie.
Still waiting for answer from HTC Headquarter (Taiwan), hope they can fix the issue....
Heijdemann
8th November 2007, 09:26 PM
Still no solution for this problem..?
Think it will come with a rom update.
benchMarc
10th November 2007, 02:00 AM
I will be sending mine to HTC for a planned hardware fix as they agreed there is a defect that affects all kaiser and tilts, but NOT the MDA VARIO III. this is a known issue and is hardware related. Good news for those who havent purchased one yet. I will sell mine on ebay if they dont asign me a RA soon. I rather have the MDA VARIO III as it has 2 cams.
I got the MDA Vario 3 NL t-mobile edition, but i experience the same problems as others. I tried it with a friend of mine. He said he could hear me, but the sound was choppy. I didn't know about the microphone agc setting, so i disabled it now. I'll try tomorrow if that works.
dornier
10th November 2007, 05:45 AM
I've been using a Bluetooth headset since I got the Tilt the other day, but having tinny sound problems. I decided to use the built in speaker (not the speaker phone part) and it sounded great for a couple of minutes. Then as I was listening to my voicemail or someone talking, the sound cut out. When I'm talking my friends they tell me that my voice cuts out occasionally. When they tell me that my voice cuts out, their voice cuts out.
I can't believe they let this phone leave the factory with these sound issues. Too bad, it has so much potential. Luckily for me, I have 21 days to return it. It goes back tomorrow for a refund and I go back to using a phone that works, the Touch. I just wish it had more internal memory.
GP
earthman5678
10th November 2007, 04:50 PM
The speaker phone is confirmed half duplex for now. I don't think it is hardware, it is just how the software had been written, to cut off one party when the other is speaking to avoid echo problem. It is not the best solution. I hopethey will rectify this in the next firmware upgrade.
lpaso
10th November 2007, 08:08 PM
I can remember that my wizard worked exactly like that... It doesn't seem to be a kaiser-only "feature" ;)
jym04
16th November 2007, 07:36 PM
This is so sad. It's a basic function nowadays, I didn't even bother to confirm it worked well on Kaiser. Now I can't use it in my car. Really hope they fix this, this and the darn hardware acceleration. :D
umvagia0
15th January 2008, 04:28 PM
just curious, has there been any improvements on this?
thanks.
hello77
28th January 2008, 04:46 PM
just curious, has there been any improvements on this?
thanks.
Im wondering the same thing as i have the same problem with my speaker phone (i can usually hear the calling party; but they cannot hear me or say i am garbled...
Denhomer
10th March 2008, 08:50 PM
A month later and nobody replied.
Me too would like to know if there is any improvement anywhere on this.
I tried searching the forums for things like 'speaker issue', 'speaker problem', etc...
I've found 2 'solutions':
Disable Microphone AGC
Upgrade you Radio ROM...
Does this second solution help ? Can anyone confirm this? Or are we all still waiting for HTC to come up with nothing...
I would appreciate it if at least someone replied... even just to say that it's still crappy.
(Right now I'm using a bluetooth headset for handsfree calling, at least that works)
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