Kaiser: bluetooth stack problem!

[lwizard]

Hi,
do you tried also a buttom to call with voice command application or a phone call ?
I've a HTC S100 and the sound is well but it's very difficult to start a voice commande or to recall last call because seem that the function "hand free" sometime is lose.
Sorry for my poor English !
Regards
aladino

I have the same problem with my handsfree headsets an Tytn II (kaiser):
i have a motorola H700 and a Scalarider headset for helmets.
They are bot NON-ADP and thyey support handsfree.
Sometimes the button on them stop working and I can't do voice dialing with Voice command neither repeat last call.
They appear as connected and If I manually call a number they work.
To get the button works again I have to restart the phone.
Maybe a fault in the microsoft bluetooth stack?

Also: my Motorola H700 has a flip and when you open it the headset turn on and get connected.
You should be able to answer phone calls by opening the flip.
Sometimes it works, but most of the time it doesn't connect if I open it while the phone is ringing and in that case I have to restart bluetooth connection to make it work again.

Microsoft or HTC should check end improve bluetooth stack!
Any hack around?
Can't we put the broadcom instead of microsoft stack on kaiser?

[aladin2000]

I wrote to HTC Support about this problem and they answered :

"Customer email address:XXXXXXXXXX

Good Afternoon,

The multi function button is the one small button with the led light in, not the big play/pause button.
If you try the other button, it should work.


Thank you for your enquiry, Should you have any other problem, please do not hesitate to call us. Your Local number can be found at http://www.europe.htc.com/support/csbyphone.html

Best regards,
XXXXX
HTC Europe
callservice@htceurope.com
http://www.htc.com "

That's incredible don't you ?
They beleive I'm idiot ?

Regards
aladino

[lwizard]

Amazing answer!
Are they idiot?

I'll write them too,
I hope someone cleverer will read the my mail
and suggest the bug to the technical stuff.

[louiscar]

I have a motorola H350 and have been experiencing the same problems. It's driving me mad. The problem makes the use of the hands free totally useless as it seems to stop working at the drop of a hat.

What I've found so far.

To get it working you need to turn on the ear piece.

Then turn on the bluetooth on the phone.

If you do this any other way it doesn't work. Once it's working you may or may not be able to hang up with the button. If that's the case it won't answer with the button either.

Once it's working it seems to work ok till either the headset or the phone's bluetooth is turned off.

Voice dial will not fire up until the main procedure if followed and sometimes it takes several tries.

I was wondering if this was something to do with the motorola but seemingly it's to do with the stack so getting another device isn't going to help I guess.

The bluetooth worked perfectly on the Hermes but immediately I got the Kaiser one thing alerted me to the fact that something was different.

With the Hermes, as soon as I turned on the bluetooth and the earpiece the phone would alert me to the fact that the motorola wanted to connect.

With the Kaiser nothing, even when I searched for a device. I had to find out how to put the earpiece into search mode before it would find it.

Very flakey and very disappointing. I hope someone finds a fix for this.

Anyone else experiencing these problems?

[RemE]

I've got an H700 and Jawbone. I do notice more crackle type sounds and lower volume on both using Kaiser compared to my 8525. The H700 connects within 1-2 seconds when opening it's flip and I have noticed that on occasion, if I walk away from the phone (eg. phone on desk) the headset may not reconnect when I return. The Jawbone has been fairly good at connecting and staying functional at all times but the volume is lower as noted by many people.

I would say that the stack overall is better than the 8525's for all the devices I've tried (3 headsets, 2 Laptops, 1 Garmin Streetpilot with BT Phone interface)

[fun_key]

I am also losing the Voice speed dial & redial button from time to time. It also worked that way with my hermes, so I kinda get used to it...

I am now wondering if it is related to my BT earpiece (nokia bh-200 or something like this) of if it is the BT stack which has never been really working on all the device I could test (hermes, trinity, kaiser).

I allmost never had issue recieving call (I don't recieve much call while using the BT earpiece) but it is sometime impossible to initiate a call through the BT earpiece.

The simplest way for me to lose the voice recognition is to:
-Start BT on the phone
-Start BT earpiece
Phone recognize the earpiece, everything is fine
-Restart the phone
Phone & BT reconnect, but voice recognition & redial are gone

I would really appreciate of some of you could test my little procedure and report if it works of not. If it is working for some other BT earpiece I may change mine and get rid of this eternal annoying issue.

Thanks

[wcrov]

I have the Jabra BT500 and same problem with the TyTn II.

The earpiece can't initiate a voice call...

Looks like HTC (or Windows), starts to deliver ROMs like Mr. Bill Gates does with his M$ crap...

If someone find a solution for this Bluetooth problem, please post it!!!!

Thanks a lot,

[mikiort]

I also have a problem with the Kaiser and a Moto H700. The M700 button stops working randomly, the BT connection sometimes disconnect during the call at will.
I can still use H700 successfully with my old Nokia 6680, so the problem clearly is in the Kaisers BT stack.
I’ve made the BT update that HTC posted just recently for TyTN II, but it had no effect.
Fortunately, I have my old Moto H500. This one is working OK with the Kaiser, but. Like it was pointed here before me, the only way to get it working you need to turn on the ear piece. Then turn on the Bluetooth on the phone.
In case if the Bluetooth connection was disrupted for some reason, the only way to make it work is again swath Kaiser BT off then turn on the ear piece and switch on the TyTNs BT.
The Kaiser’s BT stack is not good also connecting with a PC, the connection is just not stable.

[jameselee]

Just wanted to chime in and say I've had the exact same problems with my Tilt and Motorola H700 as various people have described here. I posted about it on the AT&T forum (http://forums.wireless.att.com/cng/board/message?board.id=cingular&thread.id=66048) too, and no one there has any working solution either, AFAIK. I too tried the "fix" from HTC, and to no avail.

This is a pretty big disappointment for me; I love my Tilt, but Bluetooth is not new technology, and it's really inconvenient that it works so poorly on this phone.

[Wilhelm]

Motorola headsets seem to have a problem with this device. I had trouble getting my H500 to connect and the voice button to work. Once I reset the phone when the headset was on and it wouldn't connect. I tried deleting and re-pairing. It took another reset to get it back. Fortunately I don't use that headset anymore.

[costas2by4AIO]

Just wanted to chime in and say I've had the exact same problems with my Tilt and Motorola H700 as various people have described here. I posted about it on the AT&T forum (http://forums.wireless.att.com/cng/board/message?board.id=cingular&thread.id=66048) too, and no one there has any working solution either, AFAIK. I too tried the "fix" from HTC, and to no avail.

This is a pretty big disappointment for me; I love my Tilt, but Bluetooth is not new technology, and it's really inconvenient that it works so poorly on this phone.

The same problem.
But this time with the Sony Ericsson BT HBH - DS980.
I also put the "fix" from HTC, I gave them back and they change them with another brand new Sony Ericsson BT HBH - DS980, but the problem exists.

[00s7even]

The same problem.
But this time with the Sony Ericsson BT HBH - DS980.
I also put the "fix" from HTC, I gave them back and they change them with another brand new Sony Ericsson BT HBH - DS980, but the problem exists.

I just bought the same headset... cant get it work with the TyTN II - Kaiser but pairs without any problem with my TyTN I - Hermes... clearly it is the BT Stack

Way beyond my abilities, but cant the BT stack on Hermes be cooked into a rom for the Kaiser ?

[zehn]

I have a Motorola HT820 and a Motorola S9 both devices are working flawless with the kaiser.
Now i own a motorola S705 too , with this device my kaiser suddenly turn the bluetooth off :((
regards