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View Full Version : Lost ALL my contacts!? Second time, different phone...


gospeed.racergo
17th October 2007, 05:17 PM
2 totally separate phones (dash's) one with Rogers and one with stock Tmo WM6. Hard restart all contacts disappear! Since in their infinite wisdom you cant disable the sim contacts from showing, I rely on them STAYING in the phone memory! Anyone else with this issue? It has happened only twice in maybe 4 months, but is very frustrating!

Thanks for any advice!

quiksand
17th October 2007, 10:11 PM
A hard reset will restore the phone to factory default (no contact list). It's supposed to do that. Keep your contacts synchronized via outlook and activesync.

gospeed.racergo
17th October 2007, 10:22 PM
Sorry, I was lying when I typed hard reset. I yanked the battery so it wasnt exactly a soft reset:o but I did not do the clear storage either:p I guess next time it locks up I will be more patient!

indiekiduk
18th October 2007, 02:49 AM
2 totally separate phones (dash's) one with Rogers and one with stock Tmo WM6. Hard restart all contacts disappear! Since in their infinite wisdom you cant disable the sim contacts from showing, I rely on them STAYING in the phone memory! Anyone else with this issue? It has happened only twice in maybe 4 months, but is very frustrating!

Thanks for any advice!

You should be syncing your phone with your contact list on your PC or exchange server if you are lucky enough to have one. This is one of the most basic things you can do on a smartphone. What if you lost your phone???

gospeed.racergo
18th October 2007, 02:59 AM
I do sync. But I dont take my computer with me either. So today, all day, I was without contacts. Now they are back caused I sync'd.

I guess we should be telling people that want louder call volume to get a hearing aid and people that want to run another ROM to buy the right phone:rolleyes:

blackhacker
18th October 2007, 04:54 PM
I use Sprite Backup for said problem and its golden. Simply make backups of your data on the go and when things happen like say an impossible to stop boot loop or a data error, you can still restore everything.

gospeed.racergo
18th October 2007, 05:00 PM
I guess I am just the kind of person that would rather look at the root of the problem, not the band-aid repair after it happens again. I will look into the backup, but I will probably just carry my spare deactivated sim card so I can transfer stuff back if it fails me again.

So does anyone know a way to KEEP the contacts on the sim, yet hide them from view on the contacts list? It surpirses me that something my 8 year old Nokia does WM6 wont let you do:rolleyes: . I have never accidentally lost my sim contacts- but the duplicate thing is annoying

citats
18th October 2007, 06:18 PM
The rogers rom for the htc s621 (dash) allows you to hide sim contacts without a registry edit. goto settings then phone... you'll find it there.

also there is a reg edit for said issue for roms that don't offer this option. I have not personally found a smartphone rom without this option but the regedit is: [HKEY_CURRENT_USER\Control Panel\Phone]
"ShowSIM"=dword:00000001 ->0 to disable, 1 to enable.

Now you can keep your contacts on your activated SIM.

;)

gospeed.racergo
18th October 2007, 06:25 PM
THANK YOU!!! I had not realized Rogers did this! :cool:

Found the check box under Settings/Phone/Call Options