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View Full Version : Upgrading to WM6 - PROBLEM!!!!!!


Sousa2005
19-10-2007, 01:41 PM
Hi Guys...

i have a problem. i have installed RUU....024721_NVID to install one of the roms with WM6.

the problem is, the pda install the RUU....024721_NVID but when i try to install the WM6 rom the upgrade..bat says: could not update itsutils.dll to the current version, maybe it is in use?

What can i do??

thanks in advance

gullum
19-10-2007, 02:05 PM
try to copy the folder for upgrating to wm6 to c:/

because if you have it on desktop or in documents it will be a to long path

Da9L
19-10-2007, 02:18 PM
also try to restart both your PC and your PDA.. :)

Stratos74
19-10-2007, 02:21 PM
gullum please!!!!


I'm trying to update a prophet, but everytime nothing happens.

Following the WM6 upgrade guide I do...

1 - Flash a NIV ROM
2 - Left the PDA to the welcome screen "Tap to begin"
3 - Run the dos batch and everything works
4 - Hard reset....

S...t!!!! The OS remain the same!!!!!

I try with mysterious, with crystal, now i'm downloading ProphetVIII

What i'm doing wrong!?!?!?!?!

philocritus
19-10-2007, 02:26 PM
gullum please!!!!


I'm trying to update a prophet, but everytime nothing happens.

Following the WM6 upgrade guide I do...

1 - Flash a NIV ROM
2 - Left the PDA to the welcome screen "Tap to begin"
3 - Run the dos batch and everything works
4 - Hard reset....

S...t!!!! The OS remain the same!!!!!

I try with mysterious, with crystal, now i'm downloading ProphetVIII

What i'm doing wrong!?!?!?!?!

Correct me if I'm wrong but I think you have to sync in order to upgrade, not just stay on welcome screen. Configure the pda on the NIV ROM, sync and then run the DOS batch

gullum
19-10-2007, 02:34 PM
Correct me if I'm wrong but I think you have to sync in order to upgrade, not just stay on welcome screen. Configure the pda on the NIV ROM, sync and then run the DOS batch

No leave it at the align screen is the right way

gullum
19-10-2007, 02:35 PM
gullum please!!!!


I'm trying to update a prophet, but everytime nothing happens.

Following the WM6 upgrade guide I do...

1 - Flash a NIV ROM
2 - Left the PDA to the welcome screen "Tap to begin"
3 - Run the dos batch and everything works
4 - Hard reset....

S...t!!!! The OS remain the same!!!!!

I try with mysterious, with crystal, now i'm downloading ProphetVIII

What i'm doing wrong!?!?!?!?!

have you tried to copy the folder to c: drive

Stratos74
19-10-2007, 02:41 PM
Correct me if I'm wrong but I think you have to sync in order to upgrade, not just stay on welcome screen. Configure the pda on the NIV ROM, sync and then run the DOS batch


Ok synchronized....

I lanunch the dos batch another time...

I hope...

Sousa2005
19-10-2007, 02:46 PM
my qtek died. during the update, active sync shutsdown ainda now the qtek stuks in splashcreen.

:(

Stratos74
19-10-2007, 02:52 PM
No leave it at the align screen is the right way

Which one??

the one before or after the allignment??

Sousa2005
19-10-2007, 02:55 PM
after...now, I enter in boot loader mode and i install RUU....024721_NVID again...77%..

Stratos74
19-10-2007, 03:00 PM
my qtek died. during the update, active sync shutsdown ainda now the qtek stuks in splashcreen.

:(

Restart in bootlader mode, press and hold camera button and reset


after you can flash a WM5 ROM

Stratos74
19-10-2007, 03:03 PM
after...now, I enter in boot loader mode and i install RUU....024721_NVID again...77%..


"after..." is an answer for me??

Sousa2005
19-10-2007, 03:11 PM
ok. now it is in align screen and i enter in update.bat...

http://img81.imageshack.us/img81/9028/semttulokq7.png

I've been stuck in this screen...

Stratos74
19-10-2007, 03:18 PM
ok. now it is in align screen and i enter in update.bat...

http://img81.imageshack.us/img81/9028/semttulokq7.png

I've been stuck in this screen...

Wait....

It happen to me too, but after nothing changes... always WM5 :(

Sousa2005
19-10-2007, 03:18 PM
thanks guys for you help. its done...

thanks again...

Stratos74
19-10-2007, 03:29 PM
thanks guys for you help. its done...

thanks again...

wait wait...


done what???


please help me, I'm on the screen "Tap the screen to setup your windows...."

The one before allignment, it's now that I have to run the dos batch??

philocritus
19-10-2007, 04:18 PM
No leave it at the align screen is the right way

interesting... I cant sync unless I change the mode to serial.So I really need to install the usbswitch cab. or does in align mode and dos batch the connect is always assured?

gullum
19-10-2007, 04:22 PM
wait wait...


done what???


please help me, I'm on the screen "Tap the screen to setup your windows...."

The one before allignment, it's now that I have to run the dos batch??

yes and don't touch anything till it says congratulation on you have finished on pc

there will come a popup on your phone almost right after you started the upgrade rom but ignor it "It says something about suceeded"
Wait 10-20 minuts

Stratos74
19-10-2007, 05:13 PM
yes and don't touch anything till it says congratulation on you have finished on pc

there will come a popup on your phone almost right after you started the upgrade rom but ignor it "It says something about suceeded"
Wait 10-20 minuts

Done.... :mad:

Now I have the error...

"Copying the new Extension ROM.......

Writing the new CrossBow OS ROM...
Copying C:\MYSTER~1.0\itsutils.dll to WCE:\windows\ItsUtils.dll
Could not update itsutils.dll to the current version, maybe it is inuse?
try restarting your device, or restart activesync"


- New ROM in on C:\
- Both PC & PDA Has been restarted several times

Before put the pda under the wheel of my car....

Is existing a solution?????

Stratos74
19-10-2007, 05:35 PM
Finally Done!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


Thanks to everyone!!!!! Very very thanks!!!!

rondol1
19-10-2007, 06:39 PM
In the Netherlands we have a saying: "Patience is the mother of the porcelaincloset..." Wich can be interpreted as being calm and have patience is the way to avoid damage....

I visit this forum for almost a year now, and I'm always wondering why people are in such a hurry. Take your time for flashing your device (amongst other things...) If it is indicated that it might take a while to finish, give it a while to finish.

philocritus
19-10-2007, 07:07 PM
In the Netherlands we have a saying: "Patience is the mother of the porcelaincloset..." Wich can be interpreted as being calm and have patience is the way to avoid damage....

I visit this forum for almost a year now, and I'm always wondering why people are in such a hurry. Take your time for flashing your device (amongst other things...) If it is indicated that it might take a while to finish, give it a while to finish.

Being a very very persistent guy helps as well when working with technology

rondol1
20-10-2007, 02:41 PM
Being a very very persistent guy helps as well when working with technology

Yep... you're right at that point....:)