View Full Version : Outgoing Email Issues on Mogul
Truck1008
20-10-2007, 04:27 AM
My POP3 account works fine for incoming email but when I attempt to send outgoing it says "looking for changes" then errors out. When I switch over to WIFI outgoing emails send just fine. My ISP is Cox. Any ideas why this is occurring? Thanks
Don
nedworked
20-10-2007, 01:38 PM
I ran into this too and searched google about it, the answer seems to be that most ISP's block use of their smtp server for outside domains even if you have a user/pass. When you switch to wifi you are using cox again so it works.
Something about preventing abuse by spammers. Someone correct me if I'm wrong.
Supposedly you need to call your wireless provider and set up an email account with them to send email from your phone. What I did was set up a free hotmail account and used Windows live because I don't feel like talking to Sprint any more than I have to.
Truck1008
20-10-2007, 06:01 PM
Supposedly you need to call your wireless provider and set up an email account with them to send email from your phone. What I did was set up a free hotmail account and used Windows live because I don't feel like talking to Sprint any more than I have to.
I'm talking to the 4th tech person from Sprint in the last hour so I know exactly what you mean! They indicated that I have to use Spint's smtp for outgoing but that's not working either. Maybe I'll try a hotmail account. Thanks for your help.
Truck1008
20-10-2007, 07:30 PM
I was able to get ahold of Sprint's EVDO Support at 866-818-1944 and suprisingly they were very helpful and were able to get my outgoing email working.
My ISP (Cox) blocks all outgoing email that originate from a different domain. Although I had set up my smtp as sprintpcs.com I had my Sprint Vision password incorrect. Once the tech reset my password outgoing emails now work fine.
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