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View Full Version : TMobile UK MDA Vario 3 users thread


neil@domino.org
22-10-2007, 11:01 AM
Hi there folks,
Thought I'd start a TMob-UK users thread as alot of useful info we can share.

I'm about to upgrade to the Vario 3, just wondering how people are getting on with the phone so far? Is battery life any better than the 2?

I'm currently being offered £200 off the phone did anyone get a better deal than that?

Cheers,
Neil.

Greebeaux
22-10-2007, 11:23 AM
£89.99. on Flext 20 W+W £22.50. P/M:D

foaf
22-10-2007, 11:32 AM
As a new customer I got the standard web site price, even when trying to bargain on the phone ¬

So far it's brilliant, basically because:
- T-Mob WnW is pure freedom (average rate just shy of 1Mbs)
- TomTom Navigator worked straight away
- Windows Live Search worked straight away
- Windows Live - Hotmail/Live Messenger worked straight away
- Streaming Radio worked straight away - www.radiofeeds.co.uk/pda/ (http://www.radiofeeds.co.uk/pda/
)
- Streaming TV News worked straight away - www.streamingpda.nl (www.streamingpda.nl/
)

Problems
- m.youtube.com (http://m.youtube.com) doesn't work
- haven't tested Skype yet
- Would have preferred Standard Black HTC colour (instead of T-Mob gunmetal, though it has grown on me)

sparky77
22-10-2007, 11:45 AM
As a new customer I got the standard web site price, even when trying to bargain on the phone ¬

So far it's brilliant, basically because:
- T-Mob WnW is pure freedom (average rate just shy of 1Mbs)
- TomTom Navigator worked straight away
- Windows Live Search worked straight away
- Windows Live - Hotmail/Live Messenger worked straight away
- Streaming Radio worked straight away - www.radiofeeds.co.uk/pda/ (http://www.radiofeeds.co.uk/pda/
)
- Streaming TV News worked straight away - www.streamingpda.nl (www.streamingpda.nl/
)

Problems
- m.youtube.com (http://m.youtube.com) doesn't work
- haven't tested Skype yet
- Would have preferred Standard Black HTC colour (instead of T-Mob gunmetal, though it has grown on me)

what WnW package have you got? standard WnW is web browsing only.
mind you if you don't go over your allowance "imop" you should be able to use what you like, let us know if you have been charged for using radio+TV+hotmail

foaf
22-10-2007, 12:18 PM
what WnW package have you got? standard WnW is web browsing only.


I'm on the basic £7.50 a month package. What you say is quite correct, and that is why m.youtube.com doesn't work. But those streaming sites I list are lesser known and maybe the reason they are not blocked (yet? lol).

FYI TomTom Traffic and Buddies works fine too. I think Hotmail and WL Messenger would be covered as acceptable in the WnW T&Cs.

I do fear I will kane the 1gb limit though. We will see.

SimonMarks
23-10-2007, 04:43 PM
As a new customer I got the standard web site price, even when trying to bargain on the phone ¬

So far it's brilliant, basically because:

- Windows Live - Hotmail/Live Messenger worked straight away


I get the feeling that I'm being very dumb, but I can't seem to find Windows Live on my phone at all - aside from having to use it via the web. Where is Live Messenger?

I also found it very frustrating that I had to go to the T-Mobile web site to set up my Hotmail service too - why is that the only one not listed and has to be done manually?

Or have I missed something obvious?

thanks

S

FloatingFatMan
23-10-2007, 05:00 PM
Live Messenger/Windows Live isn't on the phone my default. You'll have to find the CAB on here and install it yourself.

SimonMarks
23-10-2007, 05:12 PM
Live Messenger/Windows Live isn't on the phone my default. You'll have to find the CAB on here and install it yourself.

Be gentle with a noob to the forums - what exactly am I looking for and where am I likely to find it.

I searched for 'Windows Live CAB' and got results that include "Lasagna"... which doesn't make much sense to me.

EDIT - NVM... saw the link at the top of the forum... told you I was a noob :-)

S

tsutton
23-10-2007, 05:14 PM
Existing T-Mobile customer, upgrading from Vario I to Vario III

Was £27.50 a month with WnW

Now £22.50 a month (Flext 20 including WnW) and I got the phone for £79.99 (18 months contract)

champsak
23-10-2007, 05:23 PM
free upgrade for me... current tariff Flext £35 p/m plus web & walk

weasel
24-10-2007, 04:09 AM
£70 as a new customer with FlexT35 and WnW+ £42.50/month for 18 months

antoine21
24-10-2007, 10:25 PM
New contract --> Tytn II for £109 on: a Flex 25 (£20) + WnW Plus (£12.50): £32.50 per month

pricefix23
24-10-2007, 11:45 PM
Price at contract renewal - Existing customer with long-term loyalty discount = £280 for phone, Flext25 for £6/month (inc. discount) over 18-month contract.

wizzzard
25-10-2007, 12:38 AM
Is everyone getting HSDPA? I only ever get a G or 3g never the magic H displayed. According to the Coverage app on the Tmob website I live and work in good 3g areas. Over at Modaco there is a thread suggesting it may not be automatically added to certain accounts, and that you need to request it. I've just got off the phone with 150 and was told somebody from Tech Support will ring me back tommorow.
Windows Live Messenger and full Youtube do work over 3g:) On a FlexT20 W&W (Not Plus or Max)

weasel
25-10-2007, 07:21 AM
Is everyone getting HSDPA? I only ever get a G or 3g never the magic H displayed. According to the Coverage app on the Tmob website I live and work in good 3g areas. Over at Modaco there is a thread suggesting it may not be automatically added to certain accounts, and that you need to request it. I've just got off the phone with 150 and was told somebody from Tech Support will ring me back tommorow.
Windows Live Messenger and full Youtube do work over 3g:) On a FlexT20 W&W (Not Plus or Max)

I get intermittent "H" at home, but in London & Reading, pretty constant "H"

rakeshunni
25-10-2007, 12:08 PM
I got my Vario III coupe of days ago for £79.99 on flext25+wnw = 32.50.
If somebody inetested in the same deal, i can give you a refence number to buy from mobilehop.com.

Cheers!

Schooleydoo
25-10-2007, 02:36 PM
Free on Flext 20 upgrade 18 months.

kurtis.pullin
26-10-2007, 10:36 PM
i got t MDA Vario 3 for £0.00 on the flext £35/pm tafiff.. i also got the web'n'walk deal that they wer offering. I am a new customer to t-mobile :D

robbiec
28-10-2007, 11:04 AM
I picked one up at eBay (my contract's still got a year to run). Great phone. great PDA - but it doesn't seem to have any GPS software on it except the "QuickGPS" application. did Tomtom 6 come as standard for all phones, or do you have to download/buy it seperately? Is there any other software that works?

Thanks in advance!

mega_jamie
28-10-2007, 12:24 PM
i got t MDA Vario 3 for £0.00 on the flext £35/pm tafiff.. i also got the web'n'walk deal that they wer offering. I am a new customer to t-mobile :D


You must be quite the haggler?

£40.00 renewing £35pm Contract after 18months, tho I was able to drop to £25flext with WnW Basic totalling me at £32.50

surur
28-10-2007, 02:23 PM
Does anyone know of a way to get rid of the stupid program sorting in the program menu. I prefer the default alphabetical version.

Surur

sparky77
28-10-2007, 03:30 PM
Does anyone know of a way to get rid of the stupid program sorting in the program menu. I prefer the default alphabetical version.

Surur

You need to edit the registry to set it to default (A-Z) ordering

HKCU\Software\Microsoft\Shell\StartMenu and set 'order' to a blank value

Jygar
28-10-2007, 09:19 PM
On upgrade on Flext 35 with Web and Walk I am also getting the Vario 3 for free, I am guessing it depends on what the staff can offer you on the day.

Just awaiting to collect mine now

karch4
30-10-2007, 06:12 AM
Does anyone know of a way to get rid of the stupid program sorting in the program menu. I prefer the default alphabetical version.

Surur

Surur,

Did you ever get an answer to your question? I am looking for the same thing but I believe the registry edit suggested was for the Start menu not the Programs "window".

I searched through the registry but have not found a way to do this.

surur
30-10-2007, 10:58 AM
Surur,

Did you ever get an answer to your question? I am looking for the same thing but I believe the registry edit suggested was for the Start menu not the Programs "window".

I searched through the registry but have not found a way to do this.

Yes, the registry edit suggested worked perfectly. Thanks to the poster who suggested it.

Surur

Aeroadster
31-10-2007, 03:57 AM
is anyone here on the standard w+w package I.e. 1gb per moth and able to get hsdpa?

im only two weeks into my contract but t-mob r telling me i'm not allowed to have hsdpa. :(

snoop85
31-10-2007, 08:41 AM
is anyone here on the standard w+w package I.e. 1gb per moth and able to get hsdpa?

im only two weeks into my contract but t-mob r telling me i'm not allowed to have hsdpa. :(

hi aero,

i have been on the normal w'n'w for the last 10mths. They might be saying that bcoz your billing month has started. Or dont quote me on this - but i remember them saying when i signed up that if i dont take w'n'w when joining, i would not be able untill after 6mths. Like i said dont quote me on that. But i think thats what they said to me. Hope that helps. Another thing you could do is 1wk before your billing day ring them up and ask if you can put it on.

Snoop:)

snoop85
31-10-2007, 08:45 AM
i got t MDA Vario 3 for £0.00 on the flext £35/pm tafiff.. i also got the web'n'walk deal that they wer offering. I am a new customer to t-mobile :D

WOW! what a deal. im due upgrade next month am hoping i get something very similar. Any tips on what i should say aparent from the usual 'o im leaving to another network bcoz they offering me better' lol.
thanks in adavnce.

Snoop:)

budo*85
31-10-2007, 05:37 PM
is anyone here on the standard w+w package I.e. 1gb per moth and able to get hsdpa?

im only two weeks into my contract but t-mob r telling me i'm not allowed to have hsdpa. :(

An employee from Orange told me that the WnW will not reach HSDPA, and you would need WnW Plus.....How true that is I don't know, but it may be worth questioning T-Mob with.

OctaneFlyer
31-10-2007, 06:37 PM
An employee from Orange told me that the WnW will not reach HSDPA, and you would need WnW Plus.....How true that is I don't know, but it may be worth questioning T-Mob with.

I have WnW plus and I have no problem with HSPDA very very quick when you are in the right area, so there might be some truth in the above statement....

I also got my MDA 3 free but I am on business one tarriff £45 per month for 3 handsets sharing 500 minutes and 100 texts then WnW is extra on top happy with T-Mobile been with them for 2 years.

I am running the big storage rom with limited apps, works pretty quickly!

tjxkeith
31-10-2007, 09:34 PM
New Customer T-mobile would not shift on price of Kaiser just got the up to 25% off October offer on Flext.

The Guy did say that they a have a money allocation to use everyday to get customers and give perks/discounts but as it was at the end of his shift 8.30 pm he had used all his up and would be better to try first thing the next day.

Next day was no good to me as at work and cant get to use phone so unable to prove what he said was true or not. But have a go if you can.

BLCollier
31-10-2007, 11:52 PM
An employee from Orange told me that the WnW will not reach HSDPA, and you would need WnW Plus.....How true that is I don't know, but it may be worth questioning T-Mob with.


I can confirm this. I just signed up to Flext50 (£45 per month), with WnW (didn't wanna pay for the phone! :) ). I just called T-Mo to query the HSDPA access, and the tech support guy I spoke to confirmed that HSDPA is only on WnW Plus.

I've just added that to my account, and apparently it will be live within the hour.

I've been a T-Mo customer for years but I've decided to pay up my contract early so that I could have a new phone (I got the idea into my head, and nothing was gonna stop me!). I've used the Orange SPV before and a few other WM Smartphones and they weren't really that great (very slow response, limited app support, etc), so I approached this with some trepidation. Blown away by this phone so far, and even more chuffed now that I realise that GPS is active immediately and doesn't cost anything (AFAIK)! My mate has a Nokia N95 and O2 want to charge him monthly AND annually to enable it!

robw1978
01-11-2007, 02:50 PM
Those sneaky buggers. I spend bloody ages on the phone with them yesterday trying to convince them that HSDPA was not available.

I even went to the trouble of finding the nearest UTMS mast on www.sitefinder.ofcom.org.uk and standing underneath at several different times to make my point.

They seemed to have absolutely no idea what HSDPA was. If they had known about this I am sure that they would have tried to sell me the Web N' Walk plus package.

To be totally honest I don't really need the extra speed as of this moment in time, but extra speed is always an added bonus even if it is not really required. They also spent ages trying to convince me that HSDPA came as part of the standard Web N' Walk and that it was enabled. I was even told that she was going off to talk to a techie to sort it out (quite clearly B*ll*cks).

I think they might have figured that I had used the phone to connect from the laptop a couple of times because they asked me whether I had been using it for this. I have no idea how they could do this unless they are actually snooping the traffic, surely that would be illegal though?! It doesn't make sense to pay the extra for the plus pack when I only want it for emergencies.

All-in-all though loving the phone. The camera should have been 5mp with a flash and it should have a 3.5mm headphone jack. Even so its pretty damn near perfect for what I need.

Didn't get quite as good a deal as some peeps, but still pretty good value.

Oh and thanks for that post. Saved me from going postal on the T-Mobile support staff.

P.S.
If anybody is trying to sync with Linux for the love of god go with www.scheduleworld.com. Nothing else is even close to working properly (I know, I tried). You can have schedule world setup in a few minutes. It is has got me almost entirely off of Windows, happy days.

BARTY26A
01-11-2007, 05:18 PM
Hi There

any of you boffins out there know if it's possible to get the mda 111 to receive the mobile sky tv package. Officially the mda 111 can't receive tv but there most be a way surely ?

Zeusie
01-11-2007, 11:25 PM
I can confirm this. I just signed up to Flext50 (£45 per month), with WnW (didn't wanna pay for the phone! :) ). I just called T-Mo to query the HSDPA access, and the tech support guy I spoke to confirmed that HSDPA is only on WnW Plus.



Apparently as of 19 October HSDPA is only available on WnW plus. On contracts taken out before that they were enabling it on basic WnW packages.

scouser_75
02-11-2007, 12:03 PM
I may be able to confirm this... I went to web n walk in May and I seem to be getting HSDPA (when I surf I get the H sign where the 3G sign is).

jonc
02-11-2007, 05:25 PM
I got a vario II last year (November) on standard WnW. I didn't have to do anything to enable HSDPA, when I upgraded to WM6 the lovely H appeared.

Just got my Vario III and put the SIM in, and the H popped up. Woo! It's not displaying T-Mobile UTMS like it has before, but I think that's just transient.

stryker1355
02-11-2007, 06:08 PM
I think T-mobile uk have run out of MDA Vario III's from what I gather after phoning the "Upgrades" department. One guy sounded really 'stressed out' after I enquired about a Vario III upgrade (wt that was about!). He said I need to wait till next year for the Vario III or else pay a very high price for it now. I said ok go on then, how much, he worked some calculation out and then said 79.99 for flext35/ WnW 18 month contract. (bl**dly hell its cheaper on the t-mob website, Is this guy come to tell me the price of devices go up!). In the end he offered to give me a 15 quid discount(to stay with T-Mob) on my line rental, till the Vario III is available which according to him is Next year. However I have entered no contract and I am still free to leave. I can confirm that these call center lot can be very contradicting at times resulting in some serious confusion. Best advice is to be calm and arm yourself with facts, rather than getting lost with them or forcing yourself to take a phone or contract you dont even need. I have checked ukphoneshop who say the phone is in stock and a few online retailers, but heck i dont need a new contract, only just a renewal... Hope this helps anyone..

UPDATE: Ukphoneshop have jused up'ed their prices of the Vario III in the last 24hrs.

BLCollier
05-11-2007, 11:06 PM
Apparently as of 19 October HSDPA is only available on WnW plus. On contracts taken out before that they were enabling it on basic WnW packages.

I actually had WnW for about a year on my previous phone (had the 7100t CrackBerry before that, can't remember what data tariff that was back then - glad I didn't go back to the CrackBerry!!!), but I couldn't upgrade my contract to get the existing WnW on my new handset. I had to cancel my current contract, and take out a new one. And I took out the new contract on 19th October...!!!

hackmaster
07-11-2007, 07:08 PM
Ive just upgraded from Vario 2 to Vario 3, should have it here tomorrow, Im on 50% discount on line rental, on one of the flext tariffs where you get £180 to spend and including the basic wnw package. Upgrade cost £79.99 even though i tried to haggle! im still on 12 month tariff tho!

any tips with this? anyone got a 'demo' ;) version of tomtom 6 that will work with this??

Aeroadster
07-11-2007, 10:37 PM
An employee from Orange told me that the WnW will not reach HSDPA, and you would need WnW Plus.....How true that is I don't know, but it may be worth questioning T-Mob with.

No, that's not true. Anyone who started a contract before 17th or 19th October will get HSDPA on the standard WnW tariff.

However, what I want to know is whether this feature is controlled by T-mobile or simply a Windows registry entry/modification.

So far, I can't identify with entry this could be as there's a few related to HSDPA.

It would be useful to know.

meandu229
07-11-2007, 10:42 PM
hey wondering if you could help me i just got my vario3 /kaiser, n on standard web n walk but i cant get the internet to work at all says cant connect, i have signal, i have got the settings from t-mobile site.
Also when i have it working will i be able to use it on things such as google maps for free or is that just plus?
Thanks
Alex

wizzzard
08-11-2007, 01:07 AM
Anyone who started a contract before 17th or 19th October will get HSDPA on the standard WnW tariff.

However, what I want to know is whether this feature is controlled by T-mobile or simply a Windows registry entry/modification.



There are registry entries both to enable HSDPA and also the H icon display. These were both enabled as standard on my Vario III. However I only ever got 3g or GPRS. T-Mobile have to activate HSDPA on your account before it will work, lucky for me I upgraded my £7.50 W&W before the cut off date and a phonecall to Tech Support was all it took for them to activate HSDPA for me.

mrdo
08-11-2007, 03:38 PM
hey wondering if you could help me i just got my vario3 /kaiser, n on standard web n walk but i cant get the internet to work at all says cant connect, i have signal, i have got the settings from t-mobile site.
Also when i have it working will i be able to use it on things such as google maps for free or is that just plus?
Thanks
Alex

i'm having much the same problem - all the settings are fine but nothing happens ... :-(

meandu229
08-11-2007, 05:08 PM
guy in the shop didnt really have a clue but said could take up to 48 hours to activate web n walk , if not done by then ring the tech dept n they will sort it

robw1978
08-11-2007, 06:55 PM
1. The registry hack will only enable HSDPA if you have it enabled on your account. To be honest I think it actually only enables the icon. My guess is network operators disable it to stop people complaining about the lack of HSDPA (you need to be pretty close to a transmitter to get it).

2. You can only get HSDPA enabled on standard Web'N'Walk if you signed up to it before Oct 19th. Otherwise you need Web'N'Walk Plus (although in the shop yesterday they were being told by the support staff you needed Web'N'Walk Max!!).

I am currently still on my mammoth quest to get a free upgrade to Web'N'Walk Plus because I was mis-sold the standard Web'N'Walk as being HSDPA enabled (and repeatedly told by staff it was part of the standard pack).

To try and help anybody who wants to give it a go below is a list of things they will try and convince you of and things you should say back.

1. Web'N'Walk is only for browsing the web on your phone so the extra speed isn't needed. Wrong. Checking email is allowed as long as its not push email, emails come with attachments that can be quite big. Also some web pages are 100'sKB in size, so they will load faster with HSDPA (although browser speed does play a part here).

2. HSDPA is enabled already. Well we all know this isn't the case. I have been told by at least 6 members of the T-Mobile staff that it is enabled when clearly it isn't. Don't settle for their answer and get them to make a note on the system that you have enquired about it, it may help your case latter on.

3. HSDPA is only required for using it as a modem for a PC. See point 1. If you are viewing a standard webpage on your Vario or your PC it is still the same amount of data. Why would you then need a faster connection for a PC and not your Vario

I still don't know at this stage whether I am going to be successful, will post more details when I find out tomorrow.

brooza
08-11-2007, 09:17 PM
Is it possible to get Sat-Nav on the Vario III?

Thinking of getting it, but want to make sure they haven't locked out the GPS unit or anything

jsjazz
08-11-2007, 09:39 PM
Is it possible to get Sat-Nav on the Vario III?

Thinking of getting it, but want to make sure they haven't locked out the GPS unit or anything

Yes, just install your software of choice e.g. TomTom, amend the GPS receiver settings accordingly and it should just work.

brooza
08-11-2007, 09:57 PM
Yes, just install your software of choice e.g. TomTom, amend the GPS receiver settings accordingly and it should just work.

Cheers

I tried asking T-Mobile but they didn't have a clue

Nikumba
08-11-2007, 11:12 PM
Bugger,

Well I have to go back to T-Mobile tomorrow to change teh phone as I have a stuck pixel, but I was not told about needing WnW plus for HSDPA grr

Kimbie

pjwilkin
08-11-2007, 11:48 PM
Bugger,

Well I have to go back to T-Mobile tomorrow to change teh phone as I have a stuck pixel, but I was not told about needing WnW plus for HSDPA grr

Kimbie

I have HDDPA on my WnW basic

I'd double check with T-Mobile if I was your, certainly if you believe what someone at "Orange" states

Aeroadster
09-11-2007, 02:59 AM
1. The registry hack will only enable HSDPA if you have it enabled on your account. To be honest I think it actually only enables the icon. My guess is network operators disable it to stop people complaining about the lack of HSDPA (you need to be pretty close to a transmitter to get it).

2. You can only get HSDPA enabled on standard Web'N'Walk if you signed up to it before Oct 19th. Otherwise you need Web'N'Walk Plus (although in the shop yesterday they were being told by the support staff you needed Web'N'Walk Max!!).

I am currently still on my mammoth quest to get a free upgrade to Web'N'Walk Plus because I was mis-sold the standard Web'N'Walk as being HSDPA enabled (and repeatedly told by staff it was part of the standard pack).

To try and help anybody who wants to give it a go below is a list of things they will try and convince you of and things you should say back.

1. Web'N'Walk is only for browsing the web on your phone so the extra speed isn't needed. Wrong. Checking email is allowed as long as its not push email, emails come with attachments that can be quite big. Also some web pages are 100'sKB in size, so they will load faster with HSDPA (although browser speed does play a part here).

2. HSDPA is enabled already. Well we all know this isn't the case. I have been told by at least 6 members of the T-Mobile staff that it is enabled when clearly it isn't. Don't settle for their answer and get them to make a note on the system that you have enquired about it, it may help your case latter on.

3. HSDPA is only required for using it as a modem for a PC. See point 1. If you are viewing a standard webpage on your Vario or your PC it is still the same amount of data. Why would you then need a faster connection for a PC and not your Vario

I still don't know at this stage whether I am going to be successful, will post more details when I find out tomorrow.


I had confirmation from T-Mobile that the official cut off date for free HSDPA was 17th October.

Also, they have confirmed that only they can switch on or off the HSDPA service and it's linked to your SIM/Account and not the handset.

A senior manager has promised to call me back about my situation.

I'll report back in the morning if I get any response.

meandu229
09-11-2007, 03:45 AM
can i use google maps etc on w&w basic?

wizzzard
09-11-2007, 04:09 AM
can i use google maps etc on w&w basic?
Yes.
Make sure you give Windows Live Search a try too though.

oscilx
09-11-2007, 07:28 AM
http://www.dslreports.com/mspeed?jisok=1&more=1

Try the speed test at dsl reports, this should give you a good idea if your connected or not. Ive had no problems at all.

ewans
09-11-2007, 11:12 AM
Finally spoke to someone very helpful at T-Mobile - I called the fault number as I kept losing data connection after choosing W'n'W plus online, which also hadn't been giving me HSDPA.

Very clever girl removed W'n'W from my account, added W'n'W plus, I instantly had the magic H and it works great!

I would recommend calling the fault line if you are having problems with data/HSDPA as they really seemed to know what they were on about there, unlike the standard customer service reps I have spoken to.

0845 412 5000

meandu229
09-11-2007, 02:30 PM
ta for the number very nice girl said she saw the fault n would sort it and ring back on monday to check, its already sorted :D,
just wanna check anything not in web n walk (basic) will it work n i get charged or will it just not connect.. things like google maps, n other 3rd party stuff

Slave1
09-11-2007, 02:44 PM
I would recommend calling the fault line if you are having problems with data/HSDPA as they really seemed to know what they were on about there, unlike the standard customer service reps I have spoken to.

0845 412 5000

This is just the number to call Customer Services from a landline. It puts you into the same queue as calling 150 from your mobile.

mbriody
09-11-2007, 03:17 PM
I got a Vario III on Monday and it worked fine until yesterday when it wouldn't make a data connection.

Today it wouldn't do anything, calls, texts, data, nada. This was despite having a 3G icon and 3 or 4 bars of signal. A soft-reset did not help.

After talking this through with T-Mobile they made me change the band from auto to GSM and the phone can now make calls and texts.

Obviously I can't leave it like this as I am on WnW Plus and expect 3.5g connections. The rep said that it would automatically switch back when it got a better signal (which is obviously rubbish as it is now forced to GSM.

I am in Canary Wharf so signal should not be an issue. Any ideas what's going on? Like I said, 3.5g and calls all worked before today.

My main issue is that if its a signal problem then why didn't the phone switch to GSM mode automatically?

As far as I knew the phone was sitting there with a good signal level but all calls to it (including the CSR's test call) went straight to voicemail and texts didn't get through.

If this is the a standard operating mode then its not acceptable.

weasel
10-11-2007, 11:57 AM
I got a Vario III on Monday and it worked fine until yesterday when it wouldn't make a data connection.

Today it wouldn't do anything, calls, texts, data, nada. This was despite having a 3G icon and 3 or 4 bars of signal. A soft-reset did not help.

After talking this through with T-Mobile they made me change the band from auto to GSM and the phone can now make calls and texts.

Obviously I can't leave it like this as I am on WnW Plus and expect 3.5g connections. The rep said that it would automatically switch back when it got a better signal (which is obviously rubbish as it is now forced to GSM.

I am in Canary Wharf so signal should not be an issue. Any ideas what's going on? Like I said, 3.5g and calls all worked before today.

My main issue is that if its a signal problem then why didn't the phone switch to GSM mode automatically?

As far as I knew the phone was sitting there with a good signal level but all calls to it (including the CSR's test call) went straight to voicemail and texts didn't get through.

If this is the a standard operating mode then its not acceptable.
I'd send it back for replacement. It was sold as a 3/3.5G phone and is obviously not doing what it should do. I'm on WnW+ and my phone switches happily between G,U & H with no problems

robreynolds
10-11-2007, 12:23 PM
OK

Free Upgrade on Flex 50, No Problem there.
you will have to install the the Cab Files for Messenger and Hotmail to work, once that's done your away. TOMTOM6 work very well, i even tried it at 35000 feet at 450 Mph, like a dream (don't try this at home, LOL).
Email, if ya cant find it, HotRobOne(at)Hotmail.com.
only Problem Windows Browser is 5h1t, try Opera, much better and does most functions. also Google Maps is great, really work well with the Vario.
Rob

Johnston411
10-11-2007, 12:29 PM
Got mine for free with two months left on contract with no renewal.

Sent a nokia in for repair and came back still broken twice.

Found email addresses for uk tmobile directors and had a general bitch about customer services and within 2 days had a vario 3.

Pays to use google after all:D

foaf
12-11-2007, 11:58 AM
This risks getting lost in this thread, but does anyone know how to get the settings for MMS on t-mobile?

Everytime I get an MMS it asks me to go to the website to look at it. So I got the Internet settings from the t-mobile website (http://www.t-mobile.co.uk/help-and-advice/phone-support/). The net works ok on GPRS, 3G and HSPDA. But still have the same problem with MMS.

So I called them and she said there were no instructions for the MMS settings on the Vario III, so it doesn't support MMS. She is obviously mis-informed.

dhpotter
12-11-2007, 04:15 PM
Hi guys,
I have a strange issue. When using the HTC Wizard(o2 mini s , wm5) i can download yahoo mail without any issues.
When using the mda vario III, it connects to the server, downloads 5 days worth of mail, then continues upto mail count of 5200(even though it doesnt download them)(large yahoo inbox).
Once this finishes, it disconnects fine. no problems.new emails can be read etc etc.
the next time mail is checked, it comes up with looking for changes, and seems to hang. if one forces a stop sending and receiving, it just displays disconnecting, and hangs.. soft reset is only solution to get rid of the status message. I have tried this is on wifi, 3g etc no difference.
I have done a hard reset of the device. same problem.without anyhting loaded, and nothing in the forums.
Yet once it has disconnected, I can log on with the WM5 wizard, and process takes 10 seconds, to check and disconnect.
I have read about the £11.99 fee for upgraded yahoo mail, but wondering why the Wm5 device works, and the other one doesnt, and if I upgraded, would it even work?

Any advice is appreciated.

a18041967
29-11-2007, 11:03 PM
T-Mobiles upgrade policy is seriously flawed, I called customer services this morning and was told that because I was a valued, high spender I could have my upgrade 2 months early, but it would cost me £240. I questioned this and was told I'd been given £49 off because I'm an existing customer. Even the online upgrade option, offered me the same upgrade price. But....

If I buy the phone as a new customer, on the same tariff I can have it for £199. I'll be having another interesting conversation with customer services tomorrow to see if the £50 can be applied to the WEB price £199, bringing it down to £150.

andyh931
30-11-2007, 09:39 AM
Hi folks
I got one of these phones a few weeks ago as a b/day pressie on flext 25 over 12 months but without the wnw, but I can access the service on a pay as you go basis.
I get the H symbol displayed when I am at work so does this mean that I have access to the HSDPA service? I tried the speed test using the link supplied in one of the previous posts and got speeds of 186 to 256 kb/s, is this about right for HSDPA.
The reason I ask is that I wasnt sure if it was worth adding the WnW monthly £7.50 plan to my tariff if that is not going to give me access to the high speed service (from previous posts it would seem that you need to subscribe to wnw plus to get HSDPA)

Thanks

Andy

fusi
30-11-2007, 11:36 AM
mine came through yesterday - £199 on flext20 + wnw plus bolted on (per month) - though im having the _same_ problems with wifi and bluetooth not working at the same time >:( is this a hardware or software bug? other than that im very happy with it (apart from no accelerated 3d gfx!)

Deathace
30-11-2007, 11:41 AM
You do not need web n walk plus to get hsdpa but there may be other limiting factors involved. I have the wnw handset option (£7.50 pm) and simply phoned up t-mobile CS and asked them to enable the HSDPA option to my phone and when I checked on my t-mobile it has the HSDPA 384k uplink option on there and where available i get the H on my phone. I just use internet connection sharing with the phone connected to my laptop and do not have a problem with getting the same as the effective plus/max options.

if you have a wnw contract then its going to be the same as a normal tariff with the handset option.

Russ

RavenY2K3
30-11-2007, 12:00 PM
I wasn't getting HSDPA by default, i called up faults to find out why and some numpty said it was because of problems with the mast, then i called customer services, the guy check what phone i had, the package is was on and then said that these are the factors they look at and then said i fit the critera and just enabled it. 2 minutes later i got the "H" symbol and did a speed test (www.dslreports.com) which told me i was connected a 1.2MBPS. :D

mab981
30-11-2007, 01:57 PM
OK

... TOMTOM6 work very well, i even tried it at 35000 feet at 450 Mph, like a dream (don't try this at home, LOL)...
Rob

That's interesting - I thought the US military required consumer GPS chipsets to switch themselves off at these altitudes and speeds - to stop undesirable third parties using consumer grade kit as cheap guidance systems for missiles!

Martin

andyh931
30-11-2007, 02:13 PM
I am sure that although my phone is showing an H and when connected states it is using HSDPA, I am not getting the full service as I never get a speed above 200kb/s when tested with the link above.

barnesdmd
01-12-2007, 12:18 PM
That's interesting - I thought the US military required consumer GPS chipsets to switch themselves off at these altitudes and speeds - to stop undesirable third parties using consumer grade kit as cheap guidance systems for missiles!

Martin

It does work pretty well although you get suspicious looks from the flight attendants sometimes.

They're generally worried about speeds heading closer to the speed of sound and above, modern missiles are mach 2 plus. Consumer GPS chipsets are not able to get the update rate and acccuracy that a guided missile needs either. Missiles under mach 1 are fairly easily detected and shot down, once they start to head over mach 1.5 it gets more complex and the success rate goes down.

Jygar
01-12-2007, 01:22 PM
Hi Guys

Managed to get mine free on Upgrade, Flext 35 and WnW.

With regards to HSDPA they limit you to a 384kb connection.

yakleback55
03-12-2007, 10:48 AM
just to clear things up its a 384 uplink should still get 3.6Mbps downlink in most 3g areas the standard £7.50 will do anything (msn streaming etc) just dont go over 1gb all new conections must be on W+W plus to get HSDPA only older £7.50 conections have it as standard and depending on the phone u orderd from them may need adding on your line and is harder to do than you would expect not any 150 advisor can add it and has to be done by a techi. unfortunatly no way to add HSDPA on a new £7.50 option and must be £12.50 plus option no matter how much you ask i work at t-mobile on loyalty and retentions (but was a techi) and £200 is a good discount towards a handset as t-mobile are tight im only with them cos i pay £5 a month on staff plan with free W+Wplus you people getting it FOC are very good customers and probebley could have got more from them to stop you leaving:)

FloatingFatMan
03-12-2007, 11:07 AM
Dude... Punctuation! That was REALLY hard to read... I got quite out of breath getting through that and I wasn't even reading it aloud!

yakleback55
03-12-2007, 11:58 AM
LOL good point. i know what you mean i just read it back myself, punctuation was never one of my strong points.

jaso2005
03-12-2007, 04:13 PM
Just ordered my Vario III, coming tomorrow.

Got it 3 months early for free on FlexT 35 WnW Plus. Just in time with Schaps starting doing Kaiser roms too :D

street_hawk
03-12-2007, 08:25 PM
Any tips for reducing the upgrade cost? At the moment it's showing up as £230 to upgrade. I'd rather not pay that much if possible!

I really don't want to switch networks as T-Mobile has the best tariffs

jaso2005
03-12-2007, 08:55 PM
Any tips for reducing the upgrade cost? At the moment it's showing up as £230 to upgrade. I'd rather not pay that much if possible!

I really don't want to switch networks as T-Mobile has the best tariffs

simply ring and ask thats all i did. Website show £230 for me now too.

yakleback55
06-12-2007, 12:47 PM
yep just ring up never upgrade off the website it never gives the full allowance available

jonc
06-12-2007, 03:39 PM
yep just ring up never upgrade off the website it never gives the full allowance available

Indeed, for me it was 270ish on the website, 180 over the phone (not changing tarriff, 12 month contract).

japher
06-12-2007, 10:10 PM
T-Mobile now seem to have two Vario III deals on their website: one with CoPilot and one without.

The CoPilot bundles are around £100 more expensive than the ones without. Does the one without CoPilot definitely still have the GPS components?

I heard that the MDA Compact III has had its WiFi removed (i.e the HTC Artemis should have WiFi, but the Compact III doesn't have it).

Deathace
06-12-2007, 10:36 PM
In regards to copilot the MDA Vario III is exactly the same its just bundled with copilot 7 which you can buy from www.alk.eu.com for £100 or if you have copilot 6 get the upgrade for £50 from the website (includes a dvd and sd card).

I personally never got on too well with copilot, too much fuckin about to do shit that tomtom does at a few presses. The new version looks to bridge that gap but it still doesn't work as nice and i begrudge paying stupid money for a traffic system that should be in the initial price for the software for at least a year.

Russ

SPYUK
07-12-2007, 07:50 PM
Hi can anyone tell me what the default value on an unmodified Vario III should be please?

HKLM\Software\OEM\RIL\EnableHSDPAIcon

fusi
07-12-2007, 09:30 PM
Hi can anyone tell me what the default value on an unmodified Vario III should be please?

HKLM\Software\OEM\RIL\EnableHSDPAIcon

Type: DWORD
Value: 1 (0x000001)

i think (:?)

twendy35
04-08-2008, 05:24 PM
Hi I have just spent over an hour with T-mobile trying to get my phone to receive picture messages again. i do not want to lose all my data, texts etc by resetting the factory settings. I just want to receive pictures on my phone. T-mobile are not able to do this for me and i am getting really frustrated. can anyone advise me please.

Is there an alternative to resetting the whole phone, or a way to download all text messages as some are essential that i must keep (150 in all)

thanks for any help

FloatingFatMan
04-08-2008, 05:31 PM
Search the forum for PIMBackup. It can backup all your contacts, calenders, tasks, SMSs and MMs to your storage card.

dagray
04-08-2008, 05:56 PM
Could try using HTC connection set-up before resetting, is under start/settings/connections. If it's not already installed you can get it from this thread....

http://forum.xda-developers.com/showthread.php?p=1911612