Wing Clear Storage (screen broken)

[amreason]

Hello,

I have a t-mobile wing with a broken screen. I'm sending it back for replacement but i want to hard reset before i do. Ive tried doing this by watching reviews on youtube to see how the menus are laid out, but i cant seem to get it right. Can anyone give me an extremely specific walkthrough?

or better yet, would someone let me call them or call me so we can walkthrough the hard reset together?

Also, I tried using the left,right softkey plus soft reset button and i don't know where to go after there. I'm not even sure if that worked.

[r0me0ne]

i did this on my mda when i had a broken screen...all i did was use the actual buttons...i pressed the windows buttons used the directional button to move up and down, went to settings, used the dirctional button to move around and went to system, then used the directional button again to go to clear storage and that was it...

[amreason]

Can you tell me the button combination?

[r0me0ne]

Can you tell me the button combination?

1. press the window button (or the start button, its the bottom left button on the phone has the windows logo).

2. go down with the joystick (the big directional button in the middle) and go to settings (select it with the button in the middle of the joystick)

3. using the joystick again go to system (its the second button on the bottom)

4. using the joystick again go to "clear storage" and select it with that middle button again (the one inside the joystick)

5. your done....:)

[amreason]

I have a broken screen i cant see where settings is. how many clicks down?
Or how many clicks up?

[r0me0ne]

I have a broken screen i cant see where settings is. how many clicks down?
Or how many clicks up?

so you cant see anything??? i thought it was like cracked or something...anyways...here we go...ill try...

1.windows button

2. setting click up once, that should get you there or two clicks if you have the help button there...

3. click up once then click over right

4. click up once and down once then select that should get you to clear storage...

5. it will ask you to type the numbers 1234 and press yes which should be the button right button above the windows and phone button...

note: its a long shot because depending on where you left off last thats where the button will take you...if that doesnt work trying turning your phone off and trying it again to reset everything...


hope that helps


romeo...

[amreason]

Thanks so much. it worked. Phew. now my tracks are covered. Not that i was over clocking or changing my page pool or anything. wink wink.

:)

[amreason]

Oh and in case you were wondering. My phone dropped from my bed on to my carpet. And i don't know how it is physically possible but the screen cracked on the inside meaning when the phone is off it looks perfectly normal. But when i turn it on i get a crack and all white screen . Lame. I'm going to make them send me a new one.

I think what happened is that i charge it at night and i keep it under my pillow (vibrating alarm wakes me up) and i think it overheated and that caused the screen to crack not the 1.5 foot drop on to fluffy carpet. The phone shows no physical sign of damage.

[r0me0ne]

glad i can help...


romeo...

[r0me0ne]

glad i can help...


romeo...