WM6 Exchange EMail help

[alrights]

I am currently using WM6 and am trying to get EMail through our Exchange server setup; however, my Dash s620 will not properly save the server's address.

The address for our OWA is (ex) mail.email.com:8888/exchange

and this address works fine in Internet Explorer etc, but when I enter this into the phone it removes the /exchange and only saves up to :8888, which then gives me "Error synchronizing" when trying to connect. Our Exchange server does have Exchange ActiveSync enabled along with Direct Push enabled.

Any ideas?
Thanks in advance

[surfing10]

I think that you have to check your ActiveSync settings on Exchange. I know that Microsoft have a lot of KB's about that.

[jt76542]

It does the same thing on mine, erases exchange, but mine is cool. Are you sure you are putting in the Domain?

[alrights]

It does the same thing on mine, erases exchange, but mine is cool. Are you sure you are putting in the Domain?

Yeah I've tried every which way I could think of for the login credentials.

I'll sift through some more MS articles tomorrow afternoon, see if I can't find anything... baffled though, really.

[alrights]

K this is going to be a huge PITA I can tell.

I adjusted the Virtual Directory for the default web site in Exchange System manager to point directly to /exchange, eliminating the need for anything after the :8888. It works fine in IE etc, quickly brings up a login prompt. Using the phone's IE and going to the http://mail.email.com:8888 works fine, prompts a login accordingly...
I configured a coworkers Blackberry to use our OWA and it works fine, but I'm not sure if it uses Push Email (Exchange ActiveSync).

What is it about the Dash that won't mesh? The server is not using SSL so I couldn't see it being a certificate issue (maybe it still is?). Is there anyone around who manages an Exchange Server and could perhaps shed some light on common settings that need to be adjusted for Exchange ActiveSync?

Such a nuisance :(

[alrights]

ActiveSync on the phone reports "The server could not be reached. Please verify the server name." Support code: 0x80072EE7

It reports back with this no matter how I enter the address (which again, works fine in IE). Devil phone :mad:

[unlockMe]

8888 is definetly not standard for publishing ActiveSync.
the software will connect to either MailServer:80 if the SSL checkbox is cleared or MailServer:443 if the checkbox is checked.
don't think you'll get ActiveSync connect to something else.

Why don't you change your port back to 80?

you are already exposing your server to internet without any form of protection (no SSL so your password can be sniffed over the network) and having port 8888 buys you nothing in terms of security since any port scanner will report the port as opened and eventually get the HTTP banner from the IIS Server.

So, get back to a standard config and you'll love your DASH again.


UM