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StarMonkee
24-10-2007, 12:15 PM
Hi,

I tried to connect my tytn to my wifi network for the first time yesterday, and couldn't get any web pages to load.

I was connected to the router, and had an IP address assigned by DHCP, but whenever I tried to load any pages in IE, it sat at 'locating' for ages and then errored.

I thought nothing of it and thought I'd give it another try later. But since then, I get the same problem when I try to browse via activesync. The device syncs properly and is connected, but I can't load any web pages.

My first thought was a DNS problem so I've tried setting some static servers but I'm not getting anywhere. I tried 'Microsoft Network Analyzer' which gives me ticks in all the tests (even the one where it pings www.microsoft.com, when I can't browse to there).

I'm now thinking that when I'm connected via activesync it's still trying to use the wifi connection somehow (even though it's turned off). In the network adaptors, wifi is set to DHCP but has an ipv6 address in the box under static IP (odd, as my router doesnt use ipv6).

I'm pretty lost now. I could do a hard reset but I've got a feeling I'd end up in the same place when I next try to get wifi to connect at home.

Any ideas?

todd_jg
24-10-2007, 02:23 PM
Hi,

I tried to connect my tytn to my wifi network for the first time yesterday, and couldn't get any web pages to load.

I was connected to the router, and had an IP address assigned by DHCP, but whenever I tried to load any pages in IE, it sat at 'locating' for ages and then errored.

I thought nothing of it and thought I'd give it another try later. But since then, I get the same problem when I try to browse via activesync. The device syncs properly and is connected, but I can't load any web pages.

My first thought was a DNS problem so I've tried setting some static servers but I'm not getting anywhere. I tried 'Microsoft Network Analyzer' which gives me ticks in all the tests (even the one where it pings www.microsoft.com, when I can't browse to there).

I'm now thinking that when I'm connected via activesync it's still trying to use the wifi connection somehow (even though it's turned off). In the network adaptors, wifi is set to DHCP but has an ipv6 address in the box under static IP (odd, as my router doesnt use ipv6).

I'm pretty lost now. I could do a hard reset but I've got a feeling I'd end up in the same place when I next try to get wifi to connect at home.

Any ideas?

Check your connection settings. Some carriers have proxies enabled for your GPRS connection. If you have proxy active, you will not be able to connect through a router. AT&T does this, for example.

StarMonkee
24-10-2007, 02:39 PM
Yep, that was it!

My GPRS was set up under 'My Work Connection', and had a proxy server. I disabled the proxy and activesync started working.

So I completely cleared out the 'My Work Network' connection, and added a new one for my providers GPRS which made activesync work. I then set the preferred networks to Work first, then GPRS second, and everything works.

Thanks :D