Help please Phone has died!!!!!!!!!!

[Robster]

Hi

I am really hoping someone can help me.

My Hermes has suddenly and without warning died on me!

I reset it because it seemed to have a funny moment with the menu's.

Trouble is the Vodafone splash screen comes up, then the Windows splash screen and then NOTHING it never gets any further.

I have tried a hard reset and it comes up with 4 colour bars and just sits there.

Please can anyone help?

Robin

[DIE_HARD]

You can always re-flash your ROM if your getting that far. Just startup in the bootloader mode rather than letting it try to boot.

How long have you waited for windows to load? There are some things that cause it to hang for a very long time but it will eventually load in most cases.

[Robster]

I have left it for over an hour.

If left this long screen goes blank and won't start up from power switch, needs to be reset again.

Robin

[Junner2003]

... I have tried a hard reset and it comes up with 4 colour bars and just sits there...

Are you sure you made a HARD RESET? What buttons did you press?

[Robster]

Are you sure you made a HARD RESET? What buttons did you press?

Hmmmm

Maybe not.

I pressed and held the top button on either side of the phone and then pushed the reset button.

Is this not right?

Robin