PDA

View Full Version : No Phone/No Service


SilverSamurai
29th October 2007, 11:57 AM
Hi all

I've got a problem regarding my Phone Service.
I woke up and my BA suddenly stopped blinking green on the Right led.
then i found out the icon saying no service.
i have been receiving service since i bought this phone,
this is just the first time it say something like this.
i tried everything upgrade/downgrade, changed sims and still it says that. "No Service"

i had put a sim PIN prompt so that i can detect if it's reading my sim.
it asks me for my pin but still... "No Service"

the one thing i noticed is that it doesnt scan anymore for services...
like the moving dots beside the antennae icon.

when i tried to bring out the option from the phone dialer it sometimes says "The phone is not ready. Wait 15 seconds and try again"

have anybody had this kind of problem? how did you solved it?

HexBox
29th October 2007, 04:52 PM
Never heard of this kind of problem...Try contacting your supplier.

JPBRA
29th October 2007, 06:43 PM
It seems that this problem appears on coutries where 850Mhz GSM networks exist.

There some topics about this, but no definitive solution yet. Upgrading radio to 1.15.00 helps, but doesn't solve this.

Which country are you using your BA ? Do you know if those networks exists there ?

JP

SilverSamurai
30th October 2007, 08:30 AM
It seems that this problem appears on coutries where 850Mhz GSM networks exist.

There some topics about this, but no definitive solution yet. Upgrading radio to 1.15.00 helps, but doesn't solve this.

Which country are you using your BA ? Do you know if those networks exists there ?

JP


Location: Philippines

Im using BA (O2 XDA2s)
R 1.15
G Variable (Been changing back and forth to 2003 and WM6)
D Variable (Been changing back and forth to 2003 and WM6)

Tried to change band on 2003 but to no avail.
Now i've upped again to WM6 and still no signal...

one thing has changed though...
it starts searching for service(running dots) but now it wont stop.

JPBRA
30th October 2007, 08:42 PM
It seems that there are not 850Mhz or 1.900Mhz bands in Philippines, however there is 3G and uplink in 3G is usually 1.900Mhz.http://www.gsmworld.com/roaming/gsminfo/cou_ph.shtml

Which GSM bands are you using ? Did you try disabling 850 and 1.900 ?

JP

SilverSamurai
31st October 2007, 04:30 AM
i did all the combinations... no go.

i've been searching for a program to diagnose the phone module, but cant find any.

i only wish someone in the technical side can help us with this. :D

szfjcr
31st October 2007, 09:21 AM
Have you tried the sim car on another phone and see if you get service? Or try a sim card from a working phone to see if it works.

SilverSamurai
31st October 2007, 09:33 AM
Have you tried the sim car on another phone and see if you get service? Or try a sim card from a working phone to see if it works.

i did.
i have my old trusty N6110 and N3210 for my backup.
i swapped sims but still only my BA wont cooperate.

i just want to know if there's a Test Mode for BAs.

JPBRA
31st October 2007, 07:26 PM
i did all the combinations... no go.

i've been searching for a program to diagnose the phone module, but cant find any.

i only wish someone in the technical side can help us with this. :D

I've been searching other forums and found complaints and claims that this is a bug in the GSM radio. I've found complaints about this problem with BA, Himalaya, Atom and i-mate Jam (don't know the last two phones).

I've downgraded my BA to 1.42.00 (WM2003SE) and installed the following cab: http://forum.xda-developers.com/showthread.php?t=240080&page=2 (be careful, the .cab on the first page is a modified version).

After installed select band 900 / 1800 only that should solve the problem.

I've only been using it for less than 24 hours, but so far so good. It seems that this cab is only compatible with WM2003, but i haven't tried with WM5 or WM6.

If you want to try on your own risk go ahead. Please report the results you had.

JP

SilverSamurai
1st November 2007, 03:59 AM
Thanks JP

will try it asap.

SilverSamurai
2nd November 2007, 04:40 AM
Thanks JP

will try it asap.

thanks JP

still doesnt work/// :mad: :(

jdc
3rd November 2007, 01:11 AM
Mine did this, freaked me the bleeding hell out, it did.

I tried:

A hard reset
A few soft resets
Leaving the battery out for a while (was checking against a known good phone to make sure it wasn't my carrier)

After that, it started working again.

JPBRA
5th November 2007, 11:23 PM
thanks JP

still doesnt work/// :mad: :(

Silver,

Did you manage to run the .cab without errors ? Are you using WM6 ?

I can confirm to you that after using the BA with WM2003SE and this .cab for a week the problem has no longer appeared, so it seems solved on this OS anyway.

JP

JPBRA
6th November 2007, 06:44 PM
Silver,

I've found this .cab in another thread. It seems to only enable bandswitch between 3G and GSM, but i thing it is worth a try in your case: http://commmgrpro.com/_wsn/page2.html

Here is the link for the cab: http://commmgrpro.com/db5/00454/commmgrpro.com/_download/BandSwitch.V2.4.2.CAB

JP

SilverSamurai
8th November 2007, 02:18 PM
Silver,

I've found this .cab in another thread. It seems to only enable bandswitch between 3G and GSM, but i thing it is worth a try in your case: http://commmgrpro.com/_wsn/page2.html

Here is the link for the cab: http://commmgrpro.com/db5/00454/commmgrpro.com/_download/BandSwitch.V2.4.2.CAB

JP


Hey JP,

Thanks for all the help,
I tried every suggestions you said but still the phone aint working.
So i've decided to go look for a service center.
They said it was the mobo. *sigh*

I returned my item to where i bought it and exchanged it for a fee.
I got my semi-new BA again.

If ever that thing will happen... i know where to look. ;)

Thanks again.

JPBRA
8th November 2007, 06:40 PM
Silver, did you tried this ? This is what worked for me.

I don't think the service center will solve your problem, i'm convinced that this a bug on the radio.

JP

I've been searching other forums and found complaints and claims that this is a bug in the GSM radio. I've found complaints about this problem with BA, Himalaya, Atom and i-mate Jam (don't know the last two phones).

I've downgraded my BA to 1.42.00 (WM2003SE) and installed the following cab: http://forum.xda-developers.com/showthread.php?t=240080&page=2 (be careful, the .cab on the first page is a modified version).

After installed select band 900 / 1800 only that should solve the problem.

I've only been using it for less than 24 hours, but so far so good. It seems that this cab is only compatible with WM2003, but i haven't tried with WM5 or WM6.

If you want to try on your own risk go ahead. Please report the results you had.

JP

SilverSamurai
9th November 2007, 03:29 AM
yup i did all possible fix.
i have my new BA now... (still Xda 2s)
it's working flawlessly.

thanks again JP. :D