Attempting to update 1 week old 8525 to ATT WM6 - Probs...

[JETninja]

Ok, PC is fine, close any running programs. Hermes has stock WM5 with some programs added. Only reg tweaks are PTT and removed 3G animation at start.

Device syncs normally every day and both Work and Home.

When I follow all the directions, run the Updater - The PPC gets the Color Bars as the Updater is trying to read it....then AS (V4.5) disconnects and closes. (gone from taskbar) I can soft reset the device, reopen AS, they sync just fine. At this point I have the updater do the next, it pulls up the Current ROM info and says it will upgrade to the new one. I select next, and it starts.....and AS closes again. After a minute the upgrade app says it lost connection. (duh!)

Any ideas why?

I'm not a stranger to upgrading roms on PPC's, have several that have both been updated a number of times. No issues, though that several AS versions earlier.

I've given thought to Hard Reseting the device, but I'm wondering if its more AS's fault.

Any and all input much appreciated!

Thank You!

[todd_jg]

Ok, PC is fine, close any running programs. Hermes has stock WM5 with some programs added. Only reg tweaks are PTT and removed 3G animation at start.

Device syncs normally every day and both Work and Home.

When I follow all the directions, run the Updater - The PPC gets the Color Bars as the Updater is trying to read it....then AS (V4.5) disconnects and closes. (gone from taskbar) I can soft reset the device, reopen AS, they sync just fine. At this point I have the updater do the next, it pulls up the Current ROM info and says it will upgrade to the new one. I select next, and it starts.....and AS closes again. After a minute the upgrade app says it lost connection. (duh!)

Any ideas why?

I'm not a stranger to upgrading roms on PPC's, have several that have both been updated a number of times. No issues, though that several AS versions earlier.

I've given thought to Hard Reseting the device, but I'm wondering if its more AS's fault.

Any and all input much appreciated!

Thank You!

Are you following the directions at THIS GUIDE (http://mrvanx.org). What ROM are you trying to put on there? Did you CID unlock the device? Are you running Vista? Do you have .NET 2.0 or 3.0 version?

That should be enough questions to get us started.

[JETninja]

Did you read my title? This is the stock ATT WM6 that came out yesterday. No need to unlock the phone, it is a 1 week old ATT 8525 with the stock ATT WM5 Rom on it.....

Windows XP SP2+ PC.

[Scrambler001]

If it's the rom RUU_Hermes_CINGULAR_WWE_3.62.502.3_6275_1.54.07.00 _108_UOOS_SVN05_Ship maybe it had some problems because if you go to the official release site http://www.htcamerica.net/support/8525/software-downloads.html they are still showing the WM5 rom for download.

There may have been a problem with the release and they pulled it back for some reason. Just a thought and not much help I'm afraid.

[JETninja]

Yes thats it. When it ID's my current Rom and what it will upgrade to, it is correct. (it shows it's 3.62 vs my current 2.xx) Many peeps have had no problem upgrading to it. (most find it a very good Rom from the varios sites I read)


And this page at HTC still has it up:

http://www.america.htc.com/support/8525/software-downloads.html

[brorex]

Ok, PC is fine, close any running programs. Hermes has stock WM5 with some programs added. Only reg tweaks are PTT and removed 3G animation at start.

Device syncs normally every day and both Work and Home.

When I follow all the directions, run the Updater - The PPC gets the Color Bars as the Updater is trying to read it....then AS (V4.5) disconnects and closes. (gone from taskbar) I can soft reset the device, reopen AS, they sync just fine. At this point I have the updater do the next, it pulls up the Current ROM info and says it will upgrade to the new one. I select next, and it starts.....and AS closes again. After a minute the upgrade app says it lost connection. (duh!)

Any ideas why?

I'm not a stranger to upgrading roms on PPC's, have several that have both been updated a number of times. No issues, though that several AS versions earlier.

I've given thought to Hard Reseting the device, but I'm wondering if its more AS's fault.

Any and all input much appreciated!

Thank You!
You just need to wait for a while AS shuts down that is normal be patient and it will start updating you will see a progress bar will take approx 10 min after that

[scousemartin]

@brorex he can wait till christmas next year, if the updater cant communicate with the device , because it has closed AS then it will never update.

@JETninja

try doing what i said to this guy here,

http://forum.xda-developers.com/showthread.php?t=341282

yesterday he upgraded with the same rom and device and it worked :D

[JETninja]

You just need to wait for a while AS shuts down that is normal be patient and it will start updating you will see a progress bar will take approx 10 min after that

I thought that too, but after the color bar test when it want to set you up to actually install the ROM, the Upgrader whats you to make sure there is an active connection with AS. Well, there isn't. It shut down and the PPC is still showing the color bars. I can reset it, then re-sync to AS. (after having to re-launch AS from the Program Files - it no longer resides in the Tray when it shuts down during the process) I then get it going again, it attempts to start the ROM upgrade, AS quits again.....about a min later I get the Communication Error message....

I'm downloading a 2nd copy right now, will try it as soon as it completes...



*Edit...think I have an idea what I'm doing wrong, I have it connected and synced too early, the first part of the ROM updater is just a PC test, I'm thinking the PPC should not have been connected at that time. Re-trying it now.....

[ai6908]

Try putting it in boot loader and upload...thats what i did when i updated my 8525...Very much like the new ROM...

[JETninja]

Going to give it a shot here at work on this PC. If no go still, will try the above mentioned methods. PC at home kept getting communication errors...

[Craze]

make the connection at AS then start the update process.... the 8525 will go into 3 bar mode and when the update gets to the upgrading rom screen... the installed rom wont show up.... hit upgrade... and then continue and it will work.... i was stuck there for a while too because if i waited for the istallation to load then made the as connection the right image would show up in the installer but then it would stop working after that.....

[Scrambler001]

I just put this rom on my 8525 and it worked well for me. My 8525 is unlocked with supercid so I had to extract the OS and update using the methods described for working with SPL-140 Olipro with IPL-1.01 or the "How not to Brick thread".

That won't help you much as you don't want to do that mod to your New 8525 and void the warranty, but thought you might like to know the stock OS seems pretty stable at this point and I have had no problems yet.

[JETninja]

Thanks everyone! It finally worked here on my Work PC. At home I could get to the Bootloader, but it would lose connection for some reason. Here I lost it the first time, but tried it again and it managed to stay connected and apply the update. Got it up and running, applied owner info, just now re-doing the AS relationship. (a good 500+ contacts! LOL! It'll take a little while as usual!)

Then it's back to all the tweaks I like so far...and some new ones I've held up on since I've been waiting for WM6.

Out of my 3 PDA's (2 ipaqs and this puppy) this one has certainly been the trickiest ROM update, but it seems to be more my device since most don't have this much trouble.


Thanks again!

[papasha]

After I installed upgrade, my battery drains in few hours... I reset phone, I reloded upgrade- nothing helps! Warranty still in affect, but phone worked well and I'm positive- hardware is OK. What else can i do to fix this problem?

[qbrearley]

Try putting it in boot loader and upload...thats what i did when i updated my 8525...Very much like the new ROM...


I have the same problem exactly. As soon as I start the upgrade the device immediately sleeps and the connection is lost. 1 minute later I get a Connection error message.

I am new to all this. How do i put the machine in 'boot loader' mode?

Thanks

[brorex]

Just did this rom update again on a 8525 the installation went extracting files active sync shut down wait a few minutes nothing happens the the upgrade screen no ACTIVESYNC connection while update is happening as soon as device is in bootloader mode activesync closes out