View Full Version : 85010014 Help
mobo13
10th November 2007, 01:20 AM
I am having trouble attempting to sync my mogul with winxp and Outlook 2007. I get the error code above and have tried reinstalling outlook, activesync 4.5, outlook diagnostics etc. Any ideas?
Thanks in advance.
MOBO
XmentalX
10th November 2007, 09:09 AM
is your outlook 2007 legit? if not that could be why
http://www.vehera.symbiandevelopersjournal.com/solve_the_microsoft_windows_mobile_5_activesync__8 5010014_er.htm
www.pocketpcfaq.com/faqs/activesync/tshoot-as4x-85010014.htm
check thoes sites also for more help and info
mobo13
11th November 2007, 02:09 AM
It is legit, it is at work and my IT guy is struggling with this. Any other ideas.
Thanks
MOBO
siul1979
11th November 2007, 03:58 PM
I had the same problem. I had to delete the mobile device from Active Sync and reestablish the connection. Worked after that. However, I lost all my contacts when I did so.
kith
11th November 2007, 06:29 PM
I am having trouble attempting to sync my mogul with winxp and Outlook 2007. I get the error code above and have tried reinstalling outlook, activesync 4.5, outlook diagnostics etc. Any ideas?
Thanks in advance.
MOBO
uninstall your Outlook 2007
or uninstall Office
ScottC
11th November 2007, 09:45 PM
What the others said... reinstall it all, remove profiles, perhaps even remove the mail folder on your device. Outlook is nice when it works, but when Activesync stops working with it, it's a PITA.
mobo13
12th November 2007, 08:07 PM
Thanks for your advice, I have reinstalled Outlook, reinstalled activesync. I really cannot get rid of my personal settings as I have to many contacts, appointments etc, if anyone sles has any ideas, I am at my wits end.
MOBO
jay2068
12th November 2007, 10:15 PM
Are you using Exchange? I recently had a similiar problem trying to get my work Exchange email (Outlook 2003) and my home computer POP3 Outlook 2007 to work.
Ended up being a security setting on my exchange server. My OWA security settings were wrong.
If you need specifics I'll tell you what I did.
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