help please

[samuraijack]

my xdalls is dead ,i cannot hard or soft reset it,an orange light comes on when i put it in the cradle,the screen is black and says serial at the top and v 2.08 at the bottom ,could someone help me please ,i have read as much as i can but nothing seems to work tia

[HexBox]

Use the SEARCH engine...there are several other posts like yours!

[samuraijack]

thanks for your time,it would be nice if you advised me what to search for ?among the many posts,after several diferent searches i am still empty handed ,being a newbie simply suggesting to search wasnt very helpful,thanks anyway

[Johnston411]

Try here to start:-

http://wiki.xda-developers.com/index.php?pagename=BlueangelFAQ

That page is full of links to help you out.

And then try here:-

http://wiki.xda-developers.com/index.php?pagename=BA_GettingStarted

If you don't understand it don't do it but its pretty straight forward.

People will help if you try things from there and then explain what is happening.

[samuraijack]

thank you so much for your reply,at least you have tried to adress my problem rather than just telling me to search (which i have already done)
I have previously checked out the posts you directed me to and either i am stupid and dont understand or my problem is different?Anyway what i see my problema as being is that i cannot perform a hard or soft reset by the usual methods ,also active sync dosnt pick up my device so i cannot install any operating system including my original version,i am trying not to believe that i have ruined my device because as a disabled pensioner i rely so much on it and cannot afford to replace it,i have spent hours aquiering the software that i need to help me with my disability and time spent in hospitalsd and waiting rooms,once again thank you for giving me some hope and i would appreciate any further advice

[Johnston411]

thank you so much for your reply,at least you have tried to adress my problem rather than just telling me to search (which i have already done)
I have previously checked out the posts you directed me to and either i am stupid and dont understand or my problem is different?Anyway what i see my problema as being is that i cannot perform a hard or soft reset by the usual methods ,also active sync dosnt pick up my device so i cannot install any operating system including my original version,i am trying not to believe that i have ruined my device because as a disabled pensioner i rely so much on it and cannot afford to replace it,i have spent hours aquiering the software that i need to help me with my disability and time spent in hospitalsd and waiting rooms,once again thank you for giving me some hope and i would appreciate any further advice

Unfortunately i do not have a blue angel so my attempts to help are limited but what i would suggest is to fully charge the pda overnight and then remove the battery for ten-twenty mins.

Then try and put it in bootloader mode (after you have reinserted the battery and turned it on).

If you can get this far attatch it to your usb (let any drivers install on their own on pc) and flash the same rom the handset came with.

Hope it helps

[SilverSamurai]

actually you are "IN" the bootloader mode... it's the UI for flashing.
Serial... means your USB cable isnt detecting any PC connection.
Orange led means you're phone is charging, that's a good sign.
try charging it for a long time and wait if it becomes green.
then if and when your battery is full...
take your battery out for at least 30-40 mins,
if your backup battery is old... and you know how fast it could drain out
you can use that time instead of the 30-40 mins...

put the battery back...
press and hold the record button + the power button...
now stick the reset.

use a separate synch cable.
then flash your phone again.

if that doesnt work...
search for MTTY...
i dont know the particulars but i think you'll find it somehow

Good luck!

[scousemartin]

1. Download mtty v1.42 from http://files.pdamobiz.com/ROMs/XDA/mtty1.42.rar

2. Stop ActiveSync, by Task Manager (press Ctrl + Alt + Delete) kill two processes rapimgr.exe and wcescomm.exe

3. put your device into Bootloader Mode by pressing Power + Record Button and Soft Reset.

4. Run mtty (from downloaded) Choose WCEUSBSH001 (If you only see COM 1 and COM 2, try unplugging the USB and replugging it)

5. type "set 14 0" without the quotes to tell bootloader to boot the OS after reset.

6. type "task 28" to get your device formatted (only do this is if you dont mind losing all data on the BA)

7. type "task 0" to ask your device reboot

8. take the device out of the cradle, and manually reset it if it does not do that already.

good luck.

[samuraijack]

Thanks for your reply,but i cannot Choose WCEUSBSH001 when Run mtty.exe,i can choose Com 3 but when i type in your instructions it tells me to "Please input command name in menu Auto first" ARRGGGHHH! i am going crazt,but i realy appreciate yout time and effprt to my problem,it is wonderful to have some hope of getting it up and running as i am so lost without it,once again any help or suggestions appreciated

[scousemartin]

did you kill both process in task manager?
Have you tried to unplug the device wait ten seconds and then plug it back in?

[samuraijack]

i dont find the rapimgr.exe process running ,could that be the problem? thanks again ,really appreciate your time and efforts

[hoolio]

kinda new to this myself mate but had a similar problem recently.

firstly, it sounds like your OS has gone....the screen you can see basically means there is nothing to 'boot' to.
'serial' should change to 'usb' once plugged into the pc before you can start active sync and reloading an OS.
try, if possible, a different usb port if that fails is there any chance you could borrow another cradle to check that the usb side is ok?.
another thing i did not see mentioned (may have missed it), if you push power + soft reset together and as soon as you see the boot loader press record + camera at the same time, if this works it will show 3 options, first one should remain 'no' the next 2 should be changed to 'yes', (record moves down the options, camera changes the setting) then press the 'mail' button.
this should clear the BA (losing any saved data etc) but might 'wake it up' so the pc will recognise it again and allow you to reload.
if it is showing 'serial' and charging then i doubt it is broken beyond repair, just one of those annoying problems that comes with technology.
i upgraded to WM6 with no problem, it was as i tried to downgrade back to 2003 i got my problems, it appeared as if i had wrecked my BA but re-read all help/instructions a few times and managed to get it sorted, dont give up hope, just keep going over it.....i am sure you will get there, good luck.

[samuraijack]

thanks for all your help ,after trying so many combinations ,i have given upo and sent it in to be repaired,i was wondering however if it is worth upgrading it to 6? and what the correct rom version is ,any help here would be apreciated ,and once again thanks for your time