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View Full Version : Device name changes automatically - ActiveSync stopped working with bluetooth


papadi
15th November 2007, 02:45 PM
Hi!
I have a very annoying problem with my Qtek 9100 (WM6 - TNT.1933). The device name changes all the time. I set it once to a name of my preference but suddenly after some time it was WINDOWSMOBILE21 and now it is WINDOWSMOBILE61. This of course causes problem to bluetooth device id.
In general I'm synchronizing my device with two PCs. I'm using cable for one of them and bluetooth for the other. Currently I cannot use bluetooth. I get this message: 'Cannot find an existing Bluetooth partnership with a PC....'. No matter what I tried I cannot fix the problem.
Somehow I believe these issues are related. I'm also suspecting that Advanced Config may cause problem.

Any ideas?

da_jojo
15th November 2007, 03:51 PM
i think its the bluetooth thing
i had it connected to activesync on bluetooth on a vista pc,
when i stopped the bluetooth it just kept being connected.
i put an ipaq 2200 in the cradle and mobile device manager
wont make a connection as it is still connected to my phone :|
so i turned off my phone and it was still connected :S
and i could see all my folders in the phone while being disconnected
i pulled the battery and it still was connected :|
then i broke connection on the pc and re-cradled the ipaq and it worked
pretty weird..
i used the advanced config too , it seems to mess up some things indeed
but the activesync still works..
btw there is a new version of this adv config on the way i read somewhere
which probably fixes the issues it has.. it was still beta stage at that time
i looked

papadi
15th November 2007, 03:59 PM
I don't understand exactly what you are suggesting.
Let me clarify further...
My phone has a partnership with my laptop via bluetooth. But when I try to use it I get 'Cannot find an existing Bluetooth partnership with a PC....' message. However my laptop's activesync works fine. I can also sync the device with laptop using IR. But not bluetooth.
At home, I sync device with PC using USB. No problem there.
At parallel to all that, my device's name changes all the time. No I set it back the name I want but I'm almost sure that it will change again.

da_jojo
15th November 2007, 04:14 PM
uhm .. you can have only 2 partnerships with activesync if im correct

u need to pair the bluetooth devices and then make sure it has the same
com-port setup in activesync as the one it has on the device

i use activesync 4.5 and u can set the option :
allow wireless networks while connected

devicename changes are bit strange.. u mean the activesync names or the
name the device has itself ?

papadi
15th November 2007, 04:21 PM
Configuration of ActiveSync must be correct since it was working.
Yes, I'm talking about the mobile device's name. The one you see in Advanced Config and also in Settings>System>About>Device ID.

da_jojo
16th November 2007, 12:55 AM
probably this advanced config isnt so good ...
some registrysettings are for specific windows mobile
and some are specific settings for a device.
when u run such tweak programs it can set the wrong values
its best to set them by hand or dont use at all since most things wont need
being tweaked.. like u say u can set the name in the settingsscreen..
there is a new version of this config prog also.. maybe that solves the issue

papadi
16th November 2007, 08:45 AM
I installed recently version 1.1, if this is the one you mean, but nothing changed. I will try to completely uninstal it and see how it goes.

swingheim
16th November 2007, 05:02 PM
This has nothing to do with Bluetooth.

This has everything with how ActiveSync works.

I had the same problem. For me, every time my device id changed, all my registered programs lost their registration. Frustrating.

The FIX: On your PDA, edit your "Owner Information" (Start->Settings->Owner Information), and use whatever you put in your "Name" field to register your apps.

The Device ID will continue to change every time you sync. When an app goes to look at what name the device is, it FIRST checks the Owner Information:Name, then if that isn't there, it checks the Device ID.

Good luck.

papadi
19th November 2007, 12:36 PM
Hi!

The FIX: On your PDA, edit your "Owner Information" (Start->Settings->Owner Information), and use whatever you put in your "Name" field to register your apps.
Which 'apps' do you mean?
In Owner Information I have my full name, address etc. as expected.

Mr_Man
5th December 2007, 12:46 PM
This has nothing to do with Bluetooth.

This has everything with how ActiveSync works.

I had the same problem. For me, every time my device id changed

I have the same annoying problem with my Kaiser and WMDC on Vista, and also had the problem with my Hermes previously. The device syncs OK, and is recognised as "MDA_Vario_III" within my PC's File Explorer. I have had no problems with programs becoming unregistered.

However, no matter how often I change the Device ID on my PDA back to the name I require, it will revert back to some obscure meaningless name provided by WMDC.

I have been looking for a solution to this for a while but to no avail.

dim4x4
1st March 2008, 03:18 PM
Same problem with Vista. Was it ever resolved?

mvveelen
11th March 2008, 08:28 PM
Same problem here, any solution ?

adamfogerty
28th October 2008, 06:48 PM
There seems to be a bug if you are using an underscore in the Device ID.

I changed mine and the name seems to "stick" in ActiveSync now.

Hyphens seem to work okay, which is probably about as close to underscore as you'll be able to get :)

Info taken from: http://forums.microsoft.com/WindowsMobile/ShowPost.aspx?PostID=3169154&SiteID=65

Adam

bem30890
2nd November 2008, 10:52 AM
Bingo!
Even the Windows Mobile Device Center is using the old given name - mobsync has shown straight the underscore-free DeviceID and
it has not been changed by WMDC!
Thanks!