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View Full Version : Replacement Cingular/AT&T 8525 issues


SimplyDrew
17th November 2007, 01:41 AM
I've had a Cingular 8525 since Jan. of last year, and it worked flawlessly. I was interested in updating it to Windows Mobile 6, and posted a few questions on the forum under the Windows Mobile 6 forum for my device. However, as of recently the phone started to just go totally white when I would try to use the phone after pulling it out of my pocket, etc. I knew this was a common issue with the 8525, and a hard reset usually solved the problem with no issue. However, it kept happening more often. Sometimes even a hard reset wouldn't help. So, I called up the warranty division at AT&T and they agreed to send me a new AT&T 8525. I got it in the mail today. Great. New phone. I'm happy about that for sure, because the white screen issues won't happen anymore.

Here comes the problem. I'm sure most people (if not everyone) know that if you don't have any data plan on your account with Cingular/AT&T, the original Cingular 8525 would allow you data access if you set it up correctly. My old 8525 connects to the Internet, and I don't have a data package, and never have. I never get billed for it, and I've been doing it forever. My replacement 8525 when setup with these settings that I've been using fails to work. PIE will connect to the network, but it locks up at "Locating..." and then eventually spits and error that the remote computer disconnected.

As much as I hate to do it, I want to downgrade the AT&T firmware on the replacement phone they sent me back down to the Cingular firmware. Currently, the firmware I have on the old 8525 is ROM version 1.34.502.1, Radio version: 1.16.00.00. Is there any way to do it to my replacement 8525 with ease? I searched around and didn't find much step-by-step information, so if someone could kindly post exact instructions for me, I would greatly appreciate. I would be more than willing to search around some more and learn as much as possible about the process, but I really want to get this completely working with no errors before the weekend is over. Thanks.

todd_jg
17th November 2007, 02:59 AM
Check THIS GUIDE (http://www.mrvanx.org/cms/index.php?option=com_content&task=view&id=41&Itemid=27).

SimplyDrew
17th November 2007, 04:12 AM
Thanks for that info. Sure enough, after following the instructions you provided, I'm successfully down to my firmware version I had on my old 8525, and my data settings work perfectly. However, I have a different radio version, which is now 1.40.30.00. On the old 8525 I had the 1.16.00.00. Is this an issue?

mthomas
17th November 2007, 03:05 PM
I wonder if you were just encountering the bjilt in proxy in the newer roms? In the newer roms, to connect via isp.cingular, you need to disable the proxy. programs/proxy manager/disable proxy.

How are you getting free data?

How did you get att to warranty a ten month old device?

SimplyDrew
18th November 2007, 05:39 AM
I wonder if you were just encountering the bjilt in proxy in the newer roms? In the newer roms, to connect via isp.cingular, you need to disable the proxy. programs/proxy manager/disable proxy.

How are you getting free data?

How did you get att to warranty a ten month old device?
I'm getting the free data in conjunction with a feature I have on my account that is a legacy feature. So, even if I told you, you most likely wouldn't be able to get it added to your account, to my knowledge.

Thanks for the information, but I did try all variations of the different proxies and the APN names, but nothing worked. A friend of mine that works for AT&T just said to flash down, so that's what I did. All working now :)

Well, according to AT&T, my device was under warranty for 1 year, so they shipped me a replacement unit. I'm sending the old one back just as soon as I restore my stuff from my old device onto the new one.