Can't reset...am I being stupid?

[simonrose]

Trying to hard reset my Artemis but I'm having problems. Everytime I try it just soft resets...no matter how often I try. I'm holding the two softkeys down, pressing the rest button, then releasing whilst still holding the soft keys. All that happens is as soon as I touch the reset button it soft resets. Any ideas?

[Biomehanika]

Hold down both of the soft keys and push your stylus into the reset hole.
Hold the stylus for a few seconds and then release.
Keeping your fingers down on the softkeys, wait for a few seconds and white text will appear on your screen. You can now release the soft keys.
Now, if you press the Green answer key, your device will hard reset (any other key will soft reset your device).